Boksburg Hotels

Neatness and privacy of the room

See above remarks, also fancy rooms, breakfast fairly good.

None.

Breakfast

nothing

Very clean, new, all facilities were great and exceeded our expectations given the low price!

Breakfast could be improved, but it was ok, nothing to complain about.

No problems

Every thing was fine

The owner was very friendly and helpful

We were 3 of only 4 guests and yet full service was provided, including the chef cooking early.

Staff was very friendly and the meals were good. Very accommodating and the staff answered all my needs.

rooms are well maintained location is good only flights move over the head

recreation is good with in built ring football

Environmental, safe & secure, very friendly & helpful honest staff. Birchwood Hotel is a great hotel with great values.

Clean, friendly, good value

The restaurant food was very good.

The room was cold and the heater insufficient to heat within a short period of time. There was no seating other than a wooden chair or the bed. The towels were ripped. I stayed in what was supposed to be a honeymoon suite because it was the last room available. But it was very small and in terms of appearance and luxury, it was no better than a standard Hilton or Marriott room and nearly 3 times the cost.

The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you!

The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.

Clean, friendly, easy

No curtains on the glass door, consequently too light.

A unique guesthouse, home-like, not really a hotel, with lovely accomodations and good breakfast. Staff were nice and friendly, and in response to my booking form request, arranged a tour of Johannesburg and Soweto, and arranged late transport to JNB.

No.

Accesibility from airport and to the Gautrain system. The mall within the complex including cinemas. Great stuff.

I chose the hotel primarily for its proximity to the airport. The free shuttle to and from OR Tambo was very convenient. I was not interested in the casino, but found the restaurants within the complex provided a nice variety of meals. The staff were very friendly, everyone from the desk staff to those we passed in the halls. Our international flight did not leave until the evening, but the staff allowed us to store our bags and relax by the pool throughout the day. The breakfast included was delicious. I could not believe all the choices.

I have no concerns

They picked me up from the airport, and I did two tours with them (Thomas). I ordered eggs for breakfast which was included in the price of the stay.

Polite, helpful staff. Very nice setting. Very close to international airport with complimentary shuttle service.

No fan or a/c in room.

Very nice stay. Extremely good value. Near to airport with free shuttle service an pleasant welcome at airport arrivals. Very helpful and nice staff.

Nothing - all good!

The hotel is beautiful, quiet and neat.

Not known

the homely feel, relaxed atmosphere and felt safe

only problem right in the flight path a bit noisy

Very pleasant stay, a quiet oasis just what you need as a stop off inbetween journeys. well laid out lovely gardens attracting wildlife, close to airport, helpfull staff.