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The clean, quiet room with balcony and the closeness of up-and downtown. At arrival the room wasnt ready yet and we had to wait for 3 hours.
Clean, functional and centrally located in a quiet area. A/C in room did not function. Staff tried to find us a new room but one was not available. They did discount the room price for the inconvenience.
Clean and comfortable hotel. Air conditioning was not sufficient in the original room but then we were given another room, which was better.
The staff were very kind and helpful. The breakfast was great.
good location, not so far to themain square max10minutes, clean room, very good breakfast
The staff is friendly, the rooms are clean and with enough space. The shower has plenty of pressure (really important after a good night out). You can print ur boarding pass and the doors are open 24 hrs a day. Well, what can u expect... the breakfast is not that special, I preferred to go outside, but that just because in Bologna u can get such great breakfast, just around the corner :) And dont forget to ask for that second big towel if you are with two persons
cleanliness and staff location and breackfast included
the stuff was very nice, position, rooms was in old french style and were very nice, hot water, wi-fi Fill minibar with something to eat, call in rooms and ask when to clean the room and the real thing is that was very cold in a room...
Good location between the train station and the city center (walking distance to both). Outstanding value, great quality hotel for the price paid. Good breakfast included with the room. Large sized room, comfortable temperature. Room was quiet and comfortable.
attend a Conference slow elevator
Location is handy to main train station, and to town centre Construction work going on nearby and room facing street so a bit noisy
The breakfast was not impressive, but I was still full from dinner the night before. Also, no one cleaned our room on Saturday, not sure why.
The great location near the train station was great. The rooms were very clean and nicely decorated. Ended up staying in a smoking room when I had asked for non-smoking.
nice value for money.
The location was great, and the lobby is incredible. You could feel the springs through the bed, air conditioning was noisy and the whole room was dusty. There is a dangerous step going up into the bathroom. Once you leave the lobby the rooms and hallways are quite dingy. Certainly not a 4 star hotel. We checked in late and the young man at the desk was rather unfriendly. We were also told our stay did not include breakfast, although this was stipulated on the reservation. He also said nowhere was open to eat at that time: 1am, yet walked two blocks to find 4 places open (near the train station). There was two of us, and would have liked to connect two phones and a laptop, but were refused as there was a max of 2. Overall, a very poor experience.
The rooms were beautiful,the staff had great recomendations on local resturants and attractions
Comfortable, clean hotel in a convenient location. Breakfast was good, except for lack of decent brewed coffee and somewhat rubbery scrambled eggs. Excellent espresso and cappucino were available on request.
Room was well kept, clean and offered all you would expect from such a hotel, reception desk staff very friendly and helpful when asked for information. Breakfast buffet was not grand but there was a nice spread of cheeses, cold cuts, a choice of boiled or scrambled eggs, bacon, cereals, Italian breafast pastries, jams, butter, yoghurt, fresh and dried fruit. For one the room as a bit too warm for my liking but I solved this by simply leaving a window open since there was apparently no way to turn off the heat. Also while the breakfast food and fresh juices were excellent the coffee left much to be desired, I would expect at least a nice moka or perculator-brewed italian coffee not an instant coffee dispensing machine.
We found the staff very friendly and the hotel was very comfortable, warm and clean. It was a pity that more of the guests did not use the bar in the evening.
Air conditioning did not work
Location suited us very well as only stayed overnight.
Friendly and relaxing. Moslem compliant food to be provided for Moslem guest.
The hotel is right in the middle of Bologna. Friendly staff. The room on the upper floor (attic) had an excellent view over Bologna. Good value for price (I had a cheap rate). You could rent bikes, and Bologna is a real biking town, busy but with bike lanes. The interior decoration of the room could have been better. The room will be very warm in summer, because situated under the roof.
The location is excellent and there was a good selection of fresh items at breakfast. The hotel staff were friendly and efficient and the room was a good size We requested a double room, but were given a twin which was quite shabby
not the newest one, lovely for people who like the charm of old european city buildings. Marvellous to me.
Wifi in the very posh lobby as well as the location in the city.
relaxing doors to rooms make a loud noise when shut.very dull in reception could do with more light
Location Breakfast room not big enough and poorly laid out
Nice, quiet place but in excellent placement - near tourist attractions. Hotel looks very old, kids were really scary about old paintings on the wall, what gave us extra fun.
Close to the City center Front desk officers are to Cold in attitude
I liked the close proximity to the city centre. My room 313 is over the cinema so it was noisy till after midnight and the room smelt of old cigarette smoke.
The beds were comfortable and the location was very convenient. The only problem which we found related to the breakfast, since sometimes it is not replenished
All of the staff are lovely and helpful. The room was comfortable, and the location couldn't have been better. The apartment we stayed in didn't have a phone, so the only way to reach the front desk was to walk several blocks. It was also not clear when we booked the apartment that it was only one room.
Nice room, helpful staff The hotel was farther from the train station than the directions indicate.
There was no facility for internet access.
Excellent breakfast, English speaking reception staff, helpful information on how to get to the city centre by taking bus #25, 4 stops No elevator
Nothing much to write except that the Front Office boy was nice and polite.
close to railway station, not far from city centre. good breakfast. terrace. we did not experience the cleanliness problems others described in reviews.
Location was good, staff were freindly and helpful. Breakfast was basic, acceptable but not fantastic
Close to the center of Bologna and the railway station, normal breakfast Very uncomfortavle shower (There is no shower cabin, only the bleed hole in the floor of bathroom paled by defective blind bear the pan and sink), not very friendly staff
Breakfast was good and room is comfortable and heating worked really well. Bathroom needed to be renovated. We were unable to get the internet to work.
The location was very close to the city centre. The apartment was cleaned every day. We had a very pleasant stay. As in most hotels we stayed in Italy, the breakfast was ok, but nothing more. As our apartment was part of a larger building where Italians live, the mornings (6-7AM) can be quite loud.
We stayed in Appartamenti building number 1 which is so very close to the centre it couldn't have been better. Large room, large bathroom along with an outdoor area for guests use. The price we paid and what we got it couldn't be better. (make sure you go to parent hotel for brekky as fresh juice and "real" coffee) Having found parent hotel Astoria Hotel we had to then trudge to appartamenti which just happens to be closer to the rail station than the hotel! Very minor but very frustrating on a hot day and after long train journey
big appartments poor kitchen, not very clean
lovely little apartment 10 min walk from main square of bologna. really easy to get to from the station and lovely little veranda area
The breakfast was very good and the room was comfortable. The woman in the reception was very kind but the man dared to answer questions and was not that much informative. The A/C was controlled centrally and was off in the morning.
Nice spacious and bright room. Nice modern and large bathroom. Delicious breakfast buffet. Would have been nice to know duvet blankets were available as we did not know.
very well located, very friendly and helpful staff, comfortable small apartment no wifi in the apartment... internet access is important to me no microwave in kitchenette television only received limited selection of broadcast channels-- basic cable or sky satellite would not cost the hotel much and would be especially nice for non-Italian visitors
The staff was very accomodating and responsive. The apartment was very clean and secure with all the required facilities. Ample amount of towels were provided and changed daily.The rooms were also cleaned daily The only problem we faced that we had to go to the hotel for breakfast however we knew about this before hand so no complaints ! However if breakfast time is increased for people staying at apartments (say till 10:30 AM) then it would be great !
The appartment was big and clean. The breakfast was also good. The noisy street where the appartment is locating.
Clean, warm apartment in a quiet area. Modern, simply furnished apartment, very comfortable. Very wide, comfortable bed, attractive modern bathroom with excellent shower. 200 meters from the top end of Via Independenzia and 350 meters from railway station. Handy for the airport coach. Good, plentyful breakfasts in main hotel 150 meters from apartment between 7-9.30. Cafes and shops nearby. The only drawback was that the built in cooker did not heat water to boiling so we were not able to make teas of coffees as planned.
Helpful and friendly reception staff. Not keen on the coffee machine in breakfast room. Coffee should be made fresh for customer as they go in, which only happens if you ask.
close to the center poor breakfast
The location, the room, the great breakfast No.
High level Hotel personal
the breakfast the parking garage
comfortable and central to Bologna
I spent 3 nights. Big breakfast (bread, jam, honey, cheese, tomatoes, ham, fruits, croissants, milk, cofee (instant), tea, served till 10 A.M. with no limits (swidish table). Calm hotel (it is nice and quiet inside rooms, no busy streets). Aircondition for free in room, sattelite tv, and free internet for one day. Comfortable beds. Quite big. Everyday cleaned, everyday new shampoo and soap. Very nice stuff. Free bikes (3). On Sunday free 2 hours walking tour in the historical center of Bologna. Around 15 mins walking from Piazza Maggiore. I was very satisfied. The bathroom is very small, it is hard to move or dress, but it is clean and good equipped, so it is not so bad if you do not spend there whole day ;) Everyday the same breakfast (the same dishes, after few days it is boring)
I liked that it was walking distance to the center of town... I don't care how inexpensive a hotel is, you should never find bugs in the rooms. There were cockroaches in the room..
The staff was very friendly and helpful, and the location was off the beaten path enough to be quiet, but easily accessible to everthing. No, everything was very comfortable.
Location was easy walking distance to the train station. The staff was very accommodating. Rooms were clean. Comfortable beds.
nothing - constant building works, very small room - typical single room " stick them in a cupboard" , bed hard, hardly anything in English - good job i know Italian. I certainly would not recommend it.
It's very convenient location to centro city Bologna. The hotel made a nice base for exploring the city, Internet connection should be included. Wireless signal in my room was weak and I could have connected although I was unwilling to pay extra for it even though the rate was reasonable. I was able to connect gratis via cable in the breakfast room and the staff were very helpful in arranging this. It just wasn't especially convenient.
It is very central and ideal if you intend to do some shoping as it is just of the main street The raid where it is located is a bit dirty.
Ever so central, verrrrry clean and helpful staff especially the male receptionist. Phone in room wasn't working & we badly needed to make a phone call home the very day we arrived.
Great location for shops and eating out Breakfast was poor
Proximity to centre. Premium rate due to exhibition. One would otherwise never pay this rate, for this hotel.
The staff were very helpful, Room was basic but clean comfortable and adequate, Breakfast simple but plentiful and the location very central. There is a little renovation required here and there - window frame
The location was very good We were awaken at 8 am by building works next door, we were never informed of this and when we complained the explanation was that "it was Monday" and also " it was because we chose non smoking rooms". This was unacceptable, and we should have been informed in advance of the expected noises at that time, it is the first time I am awaken in a hotel by buliding works.
We liked the personal touch conveyed by the staff - and the very central address of the hotel
Lower than declared *** Room not clean, only one power socket for all electric appliances in the room, fridge / minibar not working
Location and price Major difficulties with the internet connection. Ended up using the computer in the lobby with no privacy.