This luxury Boston hotel has been a symbol of the city*s rich history and elegance since its gala opening in 1912. To celebrate our centennial anniversary, the hotel has completed a more than 20 million dollar renovation and restoration project. This exciting project included the remodeling of all 383 lavish guestrooms and suites, enhancements to meeting rooms and public spaces, a new restaurant, and the addition of a 3000 square foot rooftop health club.
The hotel was very clean and very roomy. It also was close to the T
Things I didn't like were.. Couldn't get the room to feel completely warm.set thermostat to 78 it barely hit 70. Parked in the parking garage a block away for $22 for the weekend compared to the hotel wanting to charge me $51 to park per day kind of a no brainier. Who's there was a pool or hot tub to relax in during our stay.
Great location with warm and welcoming staff. Hold level was excellent.
staff were very friendly and it was in the best location of Boston. Overall it was an excellent choice - value for the money I paid.
At my surprise, opon checking out they charged the normal rate, which was twice more expensive than the Booking.com price. Then I had to show the Booking.com e-mail to bring the price back to the one at which the booking was made. It was a cumbersome process. The hotel staff told me that this kind of problem often took place with the Booking .com.
value for money
The interior of the hotel. That was about it.
The room was not only small but watching tv was only possible sitting on the edge of the bed on the side. Miserable view. Were prepared to pay more for another room. Briefly - no hotel fully bo No value for a lot of money. Breakfast in the Oakroom was one morning being served by a friendly and polite waiter but the next day it was a very arrogant service as if we had to be thankful to be served.
The food, room service staff, the bed, the ambiance.
The arrogance of hotelstaff, the way they snubb/address eachother when they do not want to do a task themselves, are gossiping when idle and the lack of interest in guests.