Rooms are classic ritz-carlton comfort and luxury.
They forgot to make a dinner reservation I requested at booking and never did anything about it.
they did not have taxis waiting outside and couldnot call one. They had to whistle for one passing by. As they are on a side street not that many pass buy. Also the area is not as nice as others in the city
The hotel was beautiful and staff was very professional and courteous and willing to help.
Thought it was too expensive.
the health club is fantastic a reason to come back, the eating / bar facilities are ok
it does not feel very cozy
Beds, personal treatment of the staff