Pros (+) The rooms were great. Quite and large. I didn't know about the water park connected to it, but if I had children, it would be a great place to stay.
3 stars
Home2 Suites by Hilton Rapid City
Photos of Home2 Suites by Hilton Rapid City
Overview
Home2 Suites By Hilton Rapid City provides a comfortable setting while in Rapid City. It also offers free Wi-Fi, a 24-hour reception and an indoor pool.
There are a variety of facilities at the hotel on offer to guests, including a business centre, a designated smoking area and a gym.
Home2 Suites By Hilton Rapid City's rooms provide a refrigerator, as well as all the necessities for a comfortable stay. They are also fitted with a dishwasher, a hair dryer and a microwave.
The hotel is under a 20-minute drive from Rapid City Regional Airport. It is also a brief drive from The Journey Museum & Learning Center, Dinosaur Park and South Dakota School of Mines and Technology.
Amenities at Home2 Suites by Hilton Rapid City
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- TV
- Cable or satellite TV
Kitchen
- Tea/coffee maker
- Refrigerator
- Dishwasher
- Coffee machine
- Microwave
- Kitchen
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Mini-market on site
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
General
- Family rooms
- Telephone
- Privacy curtain
- Interconnected room(s) available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Dining room
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Complimentary breakfast
- Child pool
Bathroom
- Hairdryer
Outdoor
- Grill
Bedroom
- Alarm clock
Things to do
- Water park
Fitness
- Fitness center
Reviews of Home2 Suites by Hilton Rapid City
8.2
Very good
601 verified ratings
Wonderful
336
Very good
91
Good
59
Okay
31
Fair
26
Mediocre
21
Poor
37
Summary of reviews
Guests say
Guests appreciated the clean and spacious rooms, with many noting the comfort of the beds and the overall cleanliness of the hotel. However, several reviews highlighted significant service issues, including rude staff, poor breakfast quality, and unresolved maintenance problems. The inconsistency in service detracted from an otherwise pleasant stay for many guests.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
491 reviews
7.7 out of 10
60 reviews
8.6 out of 10
8 reviews
9.9 out of 10
2 reviews
All reviews
Pros (+) Lots of room, comfy beds, hot walk in shower, full size fridge
Cons (-) Wish there was a stove to go along with all the other appliances
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
Home2 Suites By Hilton Rapid City provides a comfortable setting with free Wi-Fi, an indoor pool, and a designated smoking area. It also offers a business center, a gym, and a complimentary breakfast for families.
Is parking available at the hotel?
Yes, the hotel offers free parking and an airport shuttle service for added convenience.
How is the food quality at the hotel?
Guests have enjoyed a great breakfast and standard hot meals. However, some have mentioned that the breakfast did not meet their expectations.
How is the cleanliness of the hotel?
The facilities are always clean, and the rooms are spacious and well-appointed. However, some guests have reported issues with dirty rooms and dusty conditions.
What can guests expect from the customer service?
The staff is described as friendly and helpful, providing exceptional service. However, there have been instances where guests felt that their concerns were not adequately addressed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests noted that charges may apply. If you're traveling with a pet, it's advisable to inquire about the pet policy and associated fees in advance.
Plan Your Visit Around February
Consider visiting in February, which is mentioned as the low season. This could mean fewer crowds and potentially better rates.
Check Water Park Hours
If you're interested in using the water park, be sure to check the operating hours in advance, as some guests mentioned limited hours and additional charges.
Request Ground Floor for Elderly Guests
If you have elderly guests in your party, it's advisable to specifically request a ground floor room during the booking process to avoid any inconvenience upon arrival.
Verify Room Amenities
Some guests experienced issues with amenities such as empty shampoo and conditioner dispensers. It may be helpful to verify the availability of these amenities upon check-in.
Inquire About Room Cleaning
If you prefer regular room cleaning, it's advisable to inquire about the hotel's policy and schedule for room servicing upon check-in to avoid any inconvenience during your stay.
Be Mindful of Additional Charges
Some guests were surprised by additional charges for services such as access to the water park. It's recommended to clarify any potential extra costs before booking.
Consider Bringing Your Own Supplies
A few guests mentioned issues with the availability of certain supplies in the room, such as empty shampoo bottles. Bringing your own supplies could be a good idea to ensure a comfortable stay.
Check for Special Offers
Some guests were able to get a great last-minute deal. It might be worth checking for any special offers or discounts, especially if you're booking close to your travel dates.
Location
621 Watiki Way, Box Elder, SD 57719
What's nearby
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites by Hilton Rapid City
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $169 |
Average price (weekend night) | $137 |
When to book a room at Home2 Suites by Hilton Rapid City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Home2 Suites by Hilton Rapid City
FAQs when booking at Home2 Suites by Hilton Rapid City
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See most recommended stays in Box ElderGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Rapid City |
Distance to airport | 6.0 mi |
Everything you need to know for your stay in Box Elder
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