Pros (+) Cleanliness & modern design
3 stars
Holiday Inn Franklin - Cool Springs
Photos of Holiday Inn Franklin - Cool Springs
Overview
In the heart of the Cool Springs Business District, just a short stroll from Cool Springs Galleria, and 20 minutes south of downtown Nashville, TN, our hotel puts you in the ideal location for everything from business travel to family vacations. We welcome guests to Cool Springs with clean, comfortable guest rooms and genuine Southern hospitality from check-in to check-out. Within minutes guests can explore an eclectic mix of shopping, dining, and entertainment in Downtown Franklin or Cool Springs area, stroll through peaceful Crockett & Fly Park, or swing by our Onsite Restaurant and Bar and enjoy a Locally Crafted Beer. Head to the Outdoor Seating with your Dog at our Outdoor Pool. Enjoy a leisurely swim and a comfortable gathering area. In the evening, settle into cozy beds with fluffy comforters and your choice of soft or firm pillows. Business guests can utilize work desks with ergonomic chairs, while vacationers watch shows and movies on HDTVs with premium channels. Perfect for families, the suites and king rooms at our pet-friendly hotel in Cool Springs, TN feature pull out sleeper sofas and plenty of room to relax. Each room is equipped with its own Refrigerator and Microwave. We’re also proud to offer over 988 sq. ft. of flexible event space accommodating up to 60 guests, so whether you’re hosting business meetings or graduation party, we’ve got the space and amenities you need.
Latest deals for Holiday Inn Franklin - Cool Springs
Amenities at Holiday Inn Franklin - Cool Springs
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Interconnected room(s) available
- Sofa
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Holiday Inn Franklin - Cool Springs
8.1
Very good
676 verified ratings
Wonderful
385
Very good
98
Good
56
Okay
35
Fair
29
Mediocre
24
Poor
49
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, but many expressed concerns about cleanliness, with reports of bug bites and dirty rooms. The comfort of the beds was noted positively, while noise levels and unexpected charges were common complaints.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
3 reviews
7.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers daily housekeeping, contactless check-in/check-out, and an outdoor pool for guests to enjoy.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at the hotel?
Some guests found the breakfast buffet to have a good selection of different types of food, while others were disappointed with the quality and variety of the breakfast options.
How is the cleanliness of the hotel?
Many guests appreciated the clean and well-maintained rooms, while some mentioned issues with cleanliness, such as dirty common areas and stained carpets.
What can guests expect from the customer service?
While many guests praised the friendly and accommodating staff, others expressed concerns about under-staffing at the front desk and issues with customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel allows pets, but some guests noted that they were placed on higher floors, which made it inconvenient for taking their pets out. If you're traveling with a pet, it might be worth requesting a room on a lower floor for convenience.
Check for Breakfast Availability
Some guests were disappointed to find that breakfast was not available during their stay. It's advisable to check with the hotel in advance to ensure that breakfast will be provided during your visit.
Be Mindful of Water Pressure
A few guests experienced issues with water pressure in the showers, with water completely going off at times. It might be helpful to inquire about this issue at the front desk and plan accordingly.
Verify Room Readiness
Some guests reported that their rooms were not ready upon arrival, even past the check-in time. It's recommended to confirm the readiness of your room to avoid any inconvenience.
Inquire About Accessibility
While the hotel offers increased accessibility, some guests noted that the handicap shower let water run onto the bathroom floor. If accessibility is a concern, it's advisable to inquire about specific room features.
Consider Bringing Your Own Breakfast
Several guests were dissatisfied with the quality and cost of the hotel breakfast. Bringing your own breakfast items or exploring nearby dining options might be a good alternative.
Check for Room Maintenance
A few guests mentioned issues with room maintenance, such as non-functional lighting switches and bathroom plumbing problems. It's advisable to check the functionality of room amenities upon arrival.
Plan for Noise Levels
Some guests reported noise issues, including a musty smell in the room and a sleeper sofa that was not comfortable. It might be helpful to inquire about noise levels and room conditions when making a reservation.
Confirm Hot Water Availability
Several guests experienced a lack of hot water for showers, with some being told to run the shower for an extended period to get hot water. It's advisable to confirm the availability of hot water with the hotel staff.
Location
1738 Carothers Parkway, Brentwood, TN 37027
What's nearby
- Owen-Cox House0.7 mi
- Owen-Primm House1.2 mi
- Fewkes Group Archaeological Site1.4 mi
- Samuel Crockett House1.7 mi
- Oak Hall1.7 mi
- Andrew Crockett House1.8 mi
- Crockett Park2.1 mi
- Alexander Smith House2.2 mi
- Brentwood Library Site2.5 mi
- Owen Chapel Church of Christ2.8 mi
- Mountview3.1 mi
- John M. Winstead Houses3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Franklin - Cool Springs
Low season | February |
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High season | June |
Average price (weeknight) | $109 |
Average price (weekend night) | $156 |
When to book a room at Holiday Inn Franklin - Cool Springs
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Franklin - Cool Springs
FAQs when booking at Holiday Inn Franklin - Cool Springs
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Value for money | 8.1 |
|---|---|
Distance to city center | 5.0 mi |
Nearest Airport | Nashville Intl |
Distance to airport | 12.7 mi |