Located in Franklin, Extended Stay America - Nashville - Franklin - Cool Springs is in the historical district and convenient to CoolSprings Galleria and Aspen Grove Park. This hotel is within the vicinity of Brentwood Library and Goofballs Family Fun Center.
Rooms
Make yourself at home in one of the 347 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.
Dining
A complimentary continental breakfast is served daily.
Business, Other Amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Kitchen and roomy with a sitting area The pull out couch was missing the mattress so we had to pack up and move then we got a noisy AC. The staff was reluctant on helping us before moving us. This should not be listed with breakfast they had hot water and packets of oatmeal.
Couple staff members Bugs in room as the dont vacuum!! When i asked for another room the manager told me hed have to see what he could do without even trying!! And clearly there were plenty rooms available! Its hard to track some of the front desk people .. Mainly the manager
This Hotel is outdated and no matter how much it is cleaned it looks dirty. I did not want to step in the shower without shoes on. There were lots of guest that hung out in the parking lot all night drinking and being loud. The breakfast is a joke!
Support staffs were very helpful and location is very near to my office
As I told my children when I arrived on Thurs. evening, 4/14/16.. I felt like I walked into a palace! I honestly have never stayed at such a lush place There was no best; it was all fabulous! from the time I rolled into the parking lot to rolling out! Nothing. It was seriously perfect!
Need more breakfast items to choose from.
Very spacious and clean. Amazing staff. Very friendly. Nothing I didn't like.
Exactly what I wanted No, not at all
Good price, smoky room, thats a big no no no as far as im concernned Smoke smell in the rooms
It was too loud and door is too the outside
I was not aware that this hotel was not enclosed. Once you exit your room, you are outside.
Clean staff was very nice no
Location-great.Price was good. No carpet, BUT floors were filthy! Had not been swept very well. Husbands socks were black when he took them off, My feet were filthy from getting out of the shower, dressed & put shoes on. Had to re-washOnly 2 towels in room No washcloths nothing else!
Location, Staff, Rooms like a Suite with all necessities. Great for long term stays.
This guest did not leave comments about this hotel.
It was convenient and generally had a decent feel to the room. There was hammering and banging going on in the room next door. I had to step over construction supplies to get into my room. Why would I be put in the one room next to one being worked on? The matteress was noisy and uncomfortable.
Location Bugs, Hard Bed, Maid cleaning wasn't done well.
Location. Kitchen. No shampoo, had to ask for it. No coffee pot on room. Had to ask for hair dryer. Shower had mold in it. Several light bulbs out. Had to call maintenance. Room not clean to the standard it should be.
Even though housekeeping had just cleaned the room, the floor and bathroom shower were still dirty. The sheets did not look as if they were clean. It was rather filthy
This guest did not leave comments about this hotel.
room was cleaner than the previous extended hotels that I have stayed at there were no hand towels supplied and I had asked for the staff for the dishes and coffee maker but they did not supply the dish towels or dish soap. The shower had very little power to it.
It was an extended stay and someone had obviously stayed there a long time with no cleaning done. Floors dirty, toilet had black ring around the bowl, everything dusty and dirty. stood on towel in tub and wore my shoes everywhere else. Sheets clean.
Close proximity to my business Rooms a little old and missing items
location and price Too close to the freeway and the rooms need updated and sprayed with insecticide
Location It is run down. Saw dead and alive cock roachs
Was given a dirty room, went back to the office they assigned us a new room. We went to that room and was told by the people painting the doors we had to leave our door open, we had just traveled 3hrs, needed to get ready for an event was unable to.
Price Hotel grounds are dirty and hotel rooms need to be re-done.
Proximity and price For the price, it met my expectations
Location Room was in need of repair and replacing of furniture
The location The bed was unusually firm. My spine is still sore from sleeping on it.
Location Missing items in the room. Had to ask for things at the front desk
I like the location of my room in proximity to the front office. I did not get to try the breakfast, but I am sure it would be good as the coffee was rocking. The room was presentable, bathroom was okay and kitchen size was good for 2 people. Need more TV channels to watch, bathroom should have seat on toilet up regardless of who is checking in, male or female and I was not to fond of the bathroom being right next to the kitchenette, but closing door, problem solved.
Location is great My room was filthy! Looked like it hadn't been cleaned in 20 years! Spiderwebs everywhere. Layers of dust on top of layers of dust. The outside was just as bad. Trash left outside. The only reason I didn't check out was because I was extremely tired.
location and laundry room Staff on duty arent that knowledgeable about basics.
Everything! It was old, dirty, and the staff was rude. We did not have a shower curtain and the towels were dirty. The front desk clerk was offensive in calling me a 'rich white woman' and told us to just not walk around without shoes on.
I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!... I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!...
I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!... I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!...
I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!... I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!...
refund check your records for refund cause
Was there 20 minutes. 4 bugs crawled through our room during that time. The bed was not made when we arrived.
A/C unit was very loud and made noises I have never heard. Sink, toilet, and refrigerator were not clean. Dirty, wet sponge left in kitchen sink.
The sheets on the bed were clean, actually laundered. I was able to sleep in the bed. I did not like: Trash bags underneath the stairway to the second floor, which remained for three days; no dishes, no cookware, dirty tub, dirt and object on top of refrigerator; pop bottles on the floor, behind the bedspread; dirty carpet; dirty floor.
Location and grounds were nice. shower curtain moldy. They are strict on the 3p check in time
The location was great The cleanliness of the hotel, the staff did not clean our room or give us fresh towels. The staff was outside smoking together every time we saw them. The hotel clerk was rude when we arrived to check in.
The location and desk staff. We arrived around 6pm and room was not ready, due to cleaning staff shortage, when we finally got a room, air conditoner did not work. Manager said she would have to get another room clean before she could move us. She was sorry and upgrade our room.
Good value for the dollar!
I was given a Smoking room-- was told the Priceline default is Smoking, and they unfortunately had no non-smoking rooms available.
great price, great location bed not real comfy, couple lady bugs flying around the room, but not real bad
Kitchen and roomy with a sitting area The pull out couch was missing the mattress so we had to pack up and move then we got a noisy AC. The staff was reluctant on helping us before moving us. This should not be listed with breakfast they had hot water and packets of oatmeal.
Support staffs were very helpful and location is very near to my office
As I told my children when I arrived on Thurs. evening, 4/14/16.. I felt like I walked into a palace! I honestly have never stayed at such a lush place There was no best; it was all fabulous! from the time I rolled into the parking lot to rolling out! Nothing. It was seriously perfect!
Need more breakfast items to choose from.
Very spacious and clean. Amazing staff. Very friendly. Nothing I didn't like.
Exactly what I wanted No, not at all
I was not aware that this hotel was not enclosed. Once you exit your room, you are outside.
Clean staff was very nice no
Location, Staff, Rooms like a Suite with all necessities. Great for long term stays.
This guest did not leave comments about this hotel.
Location and grounds were nice. shower curtain moldy. They are strict on the 3p check in time
The location and desk staff. We arrived around 6pm and room was not ready, due to cleaning staff shortage, when we finally got a room, air conditoner did not work. Manager said she would have to get another room clean before she could move us. She was sorry and upgrade our room.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Couple staff members Bugs in room as the dont vacuum!! When i asked for another room the manager told me hed have to see what he could do without even trying!! And clearly there were plenty rooms available! Its hard to track some of the front desk people .. Mainly the manager
This Hotel is outdated and no matter how much it is cleaned it looks dirty. I did not want to step in the shower without shoes on. There were lots of guest that hung out in the parking lot all night drinking and being loud. The breakfast is a joke!
Good price, smoky room, thats a big no no no as far as im concernned Smoke smell in the rooms
It was too loud and door is too the outside
Location-great.Price was good. No carpet, BUT floors were filthy! Had not been swept very well. Husbands socks were black when he took them off, My feet were filthy from getting out of the shower, dressed & put shoes on. Had to re-washOnly 2 towels in room No washcloths nothing else!
It was convenient and generally had a decent feel to the room. There was hammering and banging going on in the room next door. I had to step over construction supplies to get into my room. Why would I be put in the one room next to one being worked on? The matteress was noisy and uncomfortable.
Location Bugs, Hard Bed, Maid cleaning wasn't done well.
Location. Kitchen. No shampoo, had to ask for it. No coffee pot on room. Had to ask for hair dryer. Shower had mold in it. Several light bulbs out. Had to call maintenance. Room not clean to the standard it should be.
Even though housekeeping had just cleaned the room, the floor and bathroom shower were still dirty. The sheets did not look as if they were clean. It was rather filthy
This guest did not leave comments about this hotel.
room was cleaner than the previous extended hotels that I have stayed at there were no hand towels supplied and I had asked for the staff for the dishes and coffee maker but they did not supply the dish towels or dish soap. The shower had very little power to it.
It was an extended stay and someone had obviously stayed there a long time with no cleaning done. Floors dirty, toilet had black ring around the bowl, everything dusty and dirty. stood on towel in tub and wore my shoes everywhere else. Sheets clean.
Close proximity to my business Rooms a little old and missing items
location and price Too close to the freeway and the rooms need updated and sprayed with insecticide
Location It is run down. Saw dead and alive cock roachs
Was given a dirty room, went back to the office they assigned us a new room. We went to that room and was told by the people painting the doors we had to leave our door open, we had just traveled 3hrs, needed to get ready for an event was unable to.
Price Hotel grounds are dirty and hotel rooms need to be re-done.
Proximity and price For the price, it met my expectations
Location Room was in need of repair and replacing of furniture
The location The bed was unusually firm. My spine is still sore from sleeping on it.
Location Missing items in the room. Had to ask for things at the front desk
I like the location of my room in proximity to the front office. I did not get to try the breakfast, but I am sure it would be good as the coffee was rocking. The room was presentable, bathroom was okay and kitchen size was good for 2 people. Need more TV channels to watch, bathroom should have seat on toilet up regardless of who is checking in, male or female and I was not to fond of the bathroom being right next to the kitchenette, but closing door, problem solved.
Location is great My room was filthy! Looked like it hadn't been cleaned in 20 years! Spiderwebs everywhere. Layers of dust on top of layers of dust. The outside was just as bad. Trash left outside. The only reason I didn't check out was because I was extremely tired.
location and laundry room Staff on duty arent that knowledgeable about basics.
Everything! It was old, dirty, and the staff was rude. We did not have a shower curtain and the towels were dirty. The front desk clerk was offensive in calling me a 'rich white woman' and told us to just not walk around without shoes on.
I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!... I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!...
I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!... I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!...
I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!... I stayed in this hotel +10 days. I asked them 3 times to clean my room. They never cleaned it!...
refund check your records for refund cause
Was there 20 minutes. 4 bugs crawled through our room during that time. The bed was not made when we arrived.
A/C unit was very loud and made noises I have never heard. Sink, toilet, and refrigerator were not clean. Dirty, wet sponge left in kitchen sink.
The sheets on the bed were clean, actually laundered. I was able to sleep in the bed. I did not like: Trash bags underneath the stairway to the second floor, which remained for three days; no dishes, no cookware, dirty tub, dirt and object on top of refrigerator; pop bottles on the floor, behind the bedspread; dirty carpet; dirty floor.
The location was great The cleanliness of the hotel, the staff did not clean our room or give us fresh towels. The staff was outside smoking together every time we saw them. The hotel clerk was rude when we arrived to check in.
Good value for the dollar!
I was given a Smoking room-- was told the Priceline default is Smoking, and they unfortunately had no non-smoking rooms available.
great price, great location bed not real comfy, couple lady bugs flying around the room, but not real bad
