Cons (-) No parking near room. Poorly marked rooms. No TV Remote. No soap.
2 stars
Extended Stay America Suites - Nashville - Franklin - Cool Springs
Photos of Extended Stay America Suites - Nashville - Franklin - Cool Springs
Overview
Hotel with free breakfast, near CoolSprings Galleria Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites Nashville Franklin Cool Springs offers 347 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Latest deals for Extended Stay America Suites - Nashville - Franklin - Cool Springs
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Extended Stay America Suites - Nashville - Franklin - Cool Springs
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
Bedroom
- Wardrobe or closet
- Alarm clock
- Sofa bed
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Nashville - Franklin - Cool Springs
6.7
Okay
504 verified ratings
Wonderful
121
Very good
49
Good
61
Okay
47
Fair
73
Mediocre
42
Poor
111
Summary of reviews
Guests say
Guests appreciated the great location and helpful staff, but many expressed concerns about cleanliness and maintenance issues in their rooms. The check-in policy and additional charges were also points of frustration for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
353 reviews
5.9 out of 10
83 reviews
8.1 out of 10
18 reviews
6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a kitchenette, complimentary breakfast, and pet-friendly accommodations, making it convenient and comfortable for guests.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenience and cost savings for guests.
How is the cleanliness of the hotel?
While some guests have mentioned cleanliness concerns, the hotel staff is friendly and professional, striving to address any issues promptly.
What is the best time to visit the hotel?
The high season is in October, offering an ideal time to experience the hotel's great location and nearby attractions.
What can guests expect from the hotel's customer service?
The hotel's staff is known for being accommodating, professional, and friendly, providing a pleasant and helpful experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Ground Floor
If accessibility is a concern, consider requesting a ground floor room, especially if mobility is limited, as it can be more convenient.
Check Room Amenities
Some guests found that kitchen utensils and cookware were not provided in the kitchenette, so it may be helpful to confirm the availability of these items before arrival.
Consider Low Season Travel
If planning a visit, consider February as the low season, which may offer more affordable rates and fewer crowds.
Verify Age Restrictions
If traveling with younger guests, it's advisable to double-check the age restrictions for check-in, as there were instances where guests encountered discrepancies in age policies.
Inquire About Breakfast Options
Due to COVID-19, the breakfast format may have changed, so it's recommended to inquire about the current breakfast offerings before booking.
Address Any Room Issues Promptly
If there are any issues with the room, such as cleanliness or maintenance, it's advisable to bring them to the attention of the staff promptly to seek resolution.
Pet-Friendly Accommodation
This hotel allows pets, but it's important to note that charges may apply, so it's best to confirm the pet policy and associated fees in advance.
Consider Nearby Attractions
The hotel's proximity to CoolSprings Galleria and other attractions makes it convenient for shopping and entertainment, providing additional leisure options for guests.
Request Additional Room Amenities
Some guests found that certain amenities, such as coffee makers and kitchenware, were not initially available in the room but were provided upon request, so it may be beneficial to request any missing items.
Be Aware of Surroundings
While the hotel is conveniently located, some guests noted the presence of loitering individuals around the property, so it's advisable to be mindful of the surroundings.
Location
680 Bakers Bridge Avenue, Franklin, TN 37067
What's nearby
- CoolSprings Galleria0.4 mi
- John Henry Carothers House2.3 mi
- Thomas Shute House2.6 mi
- John Herbert House3.6 mi
- Alpheus Truett House3.7 mi
- Maney-Sidway House3.8 mi
- Fort Granger Park3.8 mi
- Franklin Antique Mall4.1 mi
- Y. M. Rizer House4.7 mi
- Lotz House Museum4.7 mi
- Carter House4.8 mi
- McGavock Confederate Cemetery4.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Nashville - Franklin - Cool Springs
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | $83 |
Average price (weekend night) | $110 |
When to book a room at Extended Stay America Suites - Nashville - Franklin - Cool Springs
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Nashville - Franklin - Cool Springs
FAQs when booking at Extended Stay America Suites - Nashville - Franklin - Cool Springs
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Value for money | 7.6 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Nashville Intl |
Distance to airport | 12.9 mi |