Extended Stay America - Nashville - Franklin - Cool Springs

Pros: Hot water

Cons: No breakfast. No ice machine. Mold in the bathroom. Booked non smoking they only had a smoking room. People screaming at midnight and staff trying to enter our room. No choice in channels. Not worth ...

Pros: Location

Pros: The room was clean.

Cons: Mattress was warped, we were trying to stay out of the middle of the bed all night. Room was close to interstate so you heard the traffic noise all night. temperature was uneven.....it was cool, ...

Pros: The location.

Cons: The staff was rude. The room was disgusting. Floors/tub were dirty. Cobwebs all over. There was no garbage can in the room. For it to be extended stay there was no dishes or anything similar. No deadbolt on the door. worst hotel experience of my life.

Pros: The front desk staff was terrific! She was professional and very accommodating.

Cons: The room stunk. There wasn't a mattress on the pull out. The guest in neighboring rooms were very sketchy.

Pros: Where it was located. close to what we were down there for.

Cons: Yes, I waited 25 minutes to check in because no one was at the desk. The bathroom tile in the shower was moldy, there was a hole in the bathroom door, scribbles on the closet door and the bed sheets had stains all over them. It was not a very clean place.