Pros (+) Seemed to be a newer property. Everything seemed fresh and staff was professional.
3 stars
Hilton Garden Inn Nashville/Franklin Cool Springs
Photos of Hilton Garden Inn Nashville/Franklin Cool Springs
Overview
The Franklin Hotels Hilton Garden Inn Nashville Franklin Cool Springs is a Franklin, Tennessee hotel located a few minutes away from Nissan North American Headquarters and the Cool Springs Galleria. This 3-star centrally-located hotel is only 13 miles from the Nashville Metropolitan Airport. It offers 131 air-conditioned, non-smoking guest rooms, family rooms, and suites.
Rooms at the hotel range from standard to premium and include accessible rooms along with suites. All rooms come with comfortable bedding, complimentary high-speed wireless Internet access, work desks with ergonomic chairs, and extra outlets for charging devices. Each room has a high-definition television, in-room coffee maker, microwave, and refrigerator. A hairdryer, iron, and ironing board are also provided for guests.
Suites come with all the above amenities while feating a separate living area with a sofa sleeper. Premium rooms are equipped with a large whirlpool tub next to a king-sized bed. The accessible rooms have one king or two queen bed and extra amenities like strobe doorbells, roll-in showers, grip bars, and lower closet shelving.
This hotel offers a number of dining options. Breakfast is available from the Season’s Local Fare & Spirits restaurant while an evening room service menu is available during the later hours of the day. The Shop is open 24 hours a day and offers snacks and drinks which can be enjoyed in the lounge or on the outdoor patio.The area also boasts numerous attractions for guests like True Rest Float Spa, Extreme Escape Games, Soar Adventure Tower, and the Brentwood Library.
Latest deals for Hilton Garden Inn Nashville/Franklin Cool Springs
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Nashville/Franklin Cool Springs
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Saltwater pool
- Heated pool
- Spa
- Hot tub
- Indoor pool
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- EV charging station
- Free parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Garden Inn Nashville/Franklin Cool Springs
8.8
Very good
273 verified ratings
Wonderful
141
Very good
46
Good
19
Okay
18
Fair
31
Mediocre
7
Poor
11
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the nice breakfast and overall atmosphere. However, many reviews pointed out issues with cleanliness, room size, and noise levels, suggesting that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.5 out of 10
2 reviews
All reviews
Pros (+) The hotel is very nice, and our room was very spacious and clean. The staff was friendly. My husband and son enjoyed breakfast.
Cons (-) We've stayed in other Hilton Garden Inns, and this one didn't seem to be as sound-proofed. There were very noisy guests in the next room, and we could hear them talking and laughing until after 1am. We were also disturbed by frequent slamming doors. We do realize that the hotel isn't responsible for the actions of the guests, but we were surprised that we were able to hear all of that noise. We we...
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Pros (+) The staff was really great and the facility was very well kept. The pool water (indoor) was very cold!! Otherwise, we could not have asked for a better stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers breakfast at the Season’s Local Fare & Spirits restaurant, evening room service, and 24-hour access to snacks and drinks at The Shop.
Are there any specific amenities for families with kids?
Yes, the hotel provides kids meals and a kid-friendly buffet to accommodate families with children.
What are the parking options at the hotel?
The hotel offers free parking and an EV charging station for guests.
What can guests expect from the room amenities?
Guest rooms come with comfortable bedding, high-speed wireless Internet access, work desks with ergonomic chairs, high-definition televisions, in-room coffee makers, microwaves, and refrigerators. Suites feature a separate living area with a sofa sleeper, and premium rooms are equipped with a large whirlpool tub next to a king-sized bed.
When is the best time to visit the hotel?
The high season is in March, offering a great time to experience the hotel's amenities and nearby attractions. However, the low season in August might provide a quieter and more relaxed stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Premium Room
Consider booking a premium room for a luxurious experience, featuring a large whirlpool tub next to a king-sized bed.
Request Room with a View
Guests recommend requesting a room with a view, especially one facing the fountain for a more scenic experience.
Check Room Amenities
Ensure that the room is equipped with all necessary amenities, such as a microwave, refrigerator, and in-room coffee maker, to enhance convenience during the stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like True Rest Float Spa, Extreme Escape Games, and the Brentwood Library for added entertainment and leisure options.
Consider Accessible Rooms
If accessibility is a priority, consider opting for accessible rooms with features like roll-in showers, grip bars, and lower closet shelving for added comfort and convenience.
Verify Pool Availability
If planning to use the indoor pool, it's advisable to verify its operational status in advance, as some guests have experienced disappointment due to cold water and low temperatures in the pool area.
Dining Options
While breakfast is available at the Season’s Local Fare & Spirits restaurant, note that it may not be complimentary. Guests have suggested exploring nearby dining options for breakfast as an alternative.
Check for Special Services
If in need of special services such as early check-in or room upgrades, it's recommended to communicate clearly with the staff to ensure a smooth and satisfactory experience.
Address Room Cleanliness
Some guests have reported issues with room cleanliness, particularly with hard floors being dirty. It may be helpful to communicate any concerns promptly to the staff for resolution.
Inquire About Room Service
If room service is a priority, it's advisable to confirm its availability, as some guests have encountered challenges with room service not being readily accessible.
Location
9150 Carothers Parkway, Franklin, TN 37067
What's nearby
- CoolSprings Galleria0.7 mi
- John Henry Carothers House2.4 mi
- Thomas Shute House3 mi
- John Herbert House3.2 mi
- Alpheus Truett House3.9 mi
- Maney-Sidway House4.1 mi
- Fort Granger Park4.1 mi
- Franklin Antique Mall4.4 mi
- Lotz House Museum5 mi
- Carter House5 mi
- Y. M. Rizer House5 mi
- McGavock Confederate Cemetery5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Nashville/Franklin Cool Springs
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $138 |
Average price (weekend night) | $178 |
When to book a room at Hilton Garden Inn Nashville/Franklin Cool Springs
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Nashville/Franklin Cool Springs
FAQs when booking at Hilton Garden Inn Nashville/Franklin Cool Springs
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Value for money | 8.6 |
|---|---|
Distance to city center | 4.5 mi |
Nearest Airport | Nashville Intl |
Distance to airport | 12.8 mi |
Everything you need to know for your stay in Franklin
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