Staff was not very friendly. Floor was sticky. Things weren't as clean as I would like.
3 stars
Home2 Suites by Hilton Nashville Franklin Cool Springs
Photos of Home2 Suites by Hilton Nashville Franklin Cool Springs
Overview
Featuring an indoor pool, Home2 Suites by Hilton Nashville Franklin Cool Springs is within a short walk of nearby attractions, including CoolSprings Galleria Mall. It features a fitness center, as well as a 24-hour reception, laundry facilities and meeting rooms.
There are a range of amenities on offer to guests of the hotel, including a designated smoking area, a lift and a business centre. A vending machine and a wake-up service are also available.
Home2 Suites by Hilton Nashville Franklin Cool Springs's rooms offer a refrigerator, plus all the essentials for a comfortable stay. They are also equipped with a microwave, a dishwasher and a hair dryer.
The hotel is less than a 20-minute drive from Nashville International Airport. There is also the added convenience of many close by restaurants and cafés.
Latest deals for Home2 Suites by Hilton Nashville Franklin Cool Springs
Amenities at Home2 Suites by Hilton Nashville Franklin Cool Springs
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Dishwasher
- Special diet menus (on request)
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- EV charging station
- Free parking
Bathroom
- Shower
- Hairdryer
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Home2 Suites by Hilton Nashville Franklin Cool Springs
8.0
Very good
253 verified ratings
Wonderful
151
Very good
36
Good
19
Okay
9
Fair
13
Mediocre
4
Poor
21
Summary of reviews
Guests say
Guests appreciated the location and some amenities like kitchens and comfortable beds, but many expressed dissatisfaction with cleanliness, service, and overall value. Issues included dirty rooms, unhelpful staff, and inadequate housekeeping.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.2 out of 10
221 reviews
7.5 out of 10
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1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Home2 Suites by Hilton Nashville Franklin Cool Springs is well-liked by many guests, offering a variety of options and a comfortable space to gather.
Is the hotel suitable for families with kids?
Yes, the hotel is family-friendly, offering kids' meals, a kid-friendly buffet, and complimentary breakfast, making it a convenient choice for families.
How is the cleanliness of the rooms at the hotel?
Guests have generally praised the cleanliness of the rooms at Home2 Suites by Hilton Nashville Franklin Cool Springs, making it a comfortable and well-kept place to stay.
What are the parking options available at the hotel?
The hotel offers free parking and an EV charging station, providing convenient and eco-friendly parking options for guests.
When is the best time to visit the hotel?
The high season at Home2 Suites by Hilton Nashville Franklin Cool Springs is in March, offering a great time to experience the hotel's amenities and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Full-Size Beds
Some guests mentioned that the queen beds were smaller than expected, so consider confirming bed sizes before booking.
Check Room Amenities
Ensure that the room includes all necessary amenities, as some guests reported issues with missing items like pillows and blankets.
Verify Room Type
Double-check the room type reserved, as some guests were assigned different room types than expected, such as a queen suite with a pull-out sofa instead of a 2 queen room.
Confirm Billing Details
If you modify your reservation, ensure that the billing details are accurately updated to avoid being charged for additional rooms.
Address Maintenance Concerns
Some guests experienced maintenance and cleanliness issues, so it may be helpful to promptly report any concerns to the staff for resolution.
Inquire About Pet Fees
If traveling with pets, verify the pet fees in advance, as some guests found the pet fee to be higher than expected.
Consider Extended Stay Needs
For extended stays, ensure that the hotel provides adequate supplies and services, such as regular housekeeping and sufficient toiletries.
Check for Signage
If arriving at night, be aware that the hotel may be challenging to locate, so look out for additional signage to aid navigation.
Confirm Breakfast Options
If breakfast is a priority, consider inquiring about the available breakfast items to ensure they meet your expectations.
Address Room Cleanliness
If you encounter cleanliness issues in the room, promptly notify the staff to address any concerns and ensure a comfortable stay.
Location
107 International Drive, Franklin, TN 37067
What's nearby
- CoolSprings Galleria0.5 mi
- John Henry Carothers House2 mi
- Thomas Shute House2.7 mi
- John Herbert House3.3 mi
- Alpheus Truett House3.6 mi
- Maney-Sidway House3.7 mi
- Fort Granger Park3.7 mi
- Franklin Antique Mall4 mi
- Lotz House Museum4.6 mi
- Carter House4.6 mi
- Y. M. Rizer House4.7 mi
- McGavock Confederate Cemetery4.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites by Hilton Nashville Franklin Cool Springs
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $170 |
Average price (weekend night) | $161 |
When to book a room at Home2 Suites by Hilton Nashville Franklin Cool Springs
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Home2 Suites by Hilton Nashville Franklin Cool Springs
FAQs when booking at Home2 Suites by Hilton Nashville Franklin Cool Springs
Nearby hotels and places to stay
Closest
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See most recommended stays in FranklinGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 4.1 mi |
Nearest Airport | Nashville Intl |
Distance to airport | 13.2 mi |
Everything you need to know for your stay in Franklin
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