Bromsgrove Hotels

All the staff were very friendly.

The bar was not well stocked, not very warm, and not very comfortable. The wifi didn't work.

Too quiet no sky TV

The service was excellent, staff always willing to help!

The breakfast was a little bit poor but just a minor issue

As I was on a business trip I tried three different hotels on three different trips and this was was the best hotel of all. Comfortable bed, good Continental breakfast (nice petit pain and croissants) Hotel is in the center in Redditch so you do not have to take a taxi to and from the center or to go to a restaurant. (tip: Rileys indian restaurant in the center, very good)

Internet is 10 euro even if you bring your business laptop / Wikipedia!) Calls to Europe (Netherlands or France for exp.) will cost you more then 3 pounds a minute. I ended up with a 124 pounds bill for calling a few times home! Be aware!!!

A nice hotel we will go again booked direct by phone

Active h got my name wrong and the hotel could not find our booking details which in some circumstances could have been a disaster !

Papaer that I ordered didn't arrive and the TV could only get ITV channels. I did mention this to recpetion and I was told that people have been working on the transmitter for the past week and it was all through the hotel, a note at recption might of been nice............this was my second time of staying ad I would stay again

What I would have expected

good value for money. i find it even better than others that costs more.

Cleanliness of room, and hotel in general, was excellent

Receptionist could have been more helpful.

The friendliness of the staff from the receptionist to the restaurant waitresses, nothing was too much trouble.

The friendliness of the staff was outstanding. Quiet, but convenient, location.

Breakfast served between 7.30 and 8.30am - ie a very limited time frame!

Good location, freindly and knowledgeable staff. Very clean hotel.

Nothing negative to report on

excellent staff, cleanliness and atmosphere

Characterful old building in quiet area just off the main road. Cosy, convivial bar and restaurant . Friendly staff.

Some of the bedrooms are rather small.

Excellent value for money. Good food at a very reasonable price. We stayed here as a stop-over travelling from Lincoln to South Wales. Much, much better than the motels and travelodges that we have used recently.

The walls are a bit thin: you can hear what people are saying in the next room. Thankfully, everyone was very considerate.

Being able to go from our room to the dining room without going outside into the freezing cold!

Noise of other people going along the corridors and talking in the early hours and the beds were so hard!

All contacts with staff were good. Especially so the receptionists.

I can appreciate you wanting to look 'green' but do bear in mind that some people wish to relax on the bed and read with decent illumination. You can't do that with the available lighting, only place being the desk, sitting on a hard chair

Good room and excellent staff throughout

Room could have been a little warmer and breakast is usual mass catering stuff

Location suited my needs. I chose this hotel based on the leisure facilities.

Parking procedure confusing. Room not as described.

Excellent staff, great leisure facility, good food, just south of M42 with easy access, but before you book using Booking.com phone the hotel for a dinner bed & breakfast price which makes this hotel even more attractive for a short stay.

The restaurant, good food and some good service But spoiled by weak service standards and bad liaison between chef and foh

Making promises they didn't keep. No bath robes, no wifi no action on any of a number of issues like this that were raised with reception.