Bromsgrove Hotels

Location suited my needs. I chose this hotel based on the leisure facilities. Parking procedure confusing. Room not as described.

Room in good order Bar was very noisy.

the breakfast was very good , plenty to choose from and of a good quality. the reception staff were also good. the bed was not up to the standard of the premier inn one we had stayed in the previous night.. the vanity basin was cracked.

I needed a break regardless and i would stay there again. I enjoyed the swimming pool, until someone spat snot in there. Absolutely disgusting. I think it has put me off swimming pools for life. I liked the steam room and gym. The hallways always noisy with kids, but you have to accept that and the bath wasn't as good standard.

The reception staff were very pleasant and helpful. This is not a serious matter - breakfast service could be improved.

Papaer that I ordered didn't arrive and the TV could only get ITV channels. I did mention this to recpetion and I was told that people have been working on the transmitter for the past week and it was all through the hotel, a note at recption might of been nice............this was my second time of staying ad I would stay again

There is still building work ongoing and I was disappointed that I was not able to have a hot shower on my arrival at my room on the evening of my stay - my colleagues who were on my block booking also suffered, I presume it was with the aforementioned building work

Romm was small but ideal for one or two nights. Check in and out was quick and efficient some aspects of the hotel like the bar,restaurant need upgradign simialr to the recption area and rooms. Some corridors leading to the rooms were worn and shabby

It's location was my primary reason for booking here. 5th November and access road closed but that wasn't the hotels fault. Also, I needed to change my room key on two occasions as it would not work. The second time was very inconvenient.

water pressure of shower room was dusty, bath tiles dirty with mould, breakfast in room was cold at 7am ! and limited choice of food menu in restaruant and bar snacks. Main restaurant being refurbished at time of visit.

Hotel adequate for short stay. Location excellent for our needs Unfortunately heater set on fire in room but staff moved us to another room, but no heating in this room. Staff very helpful.

spaciousness

easy to get to. Food good. Most staff bright and helpful. The hotel may be in the middle of a face lift. Although the room was clean - the decor - bathroom etc needed some attention and the entrance and stairs (which could be quite impressive) need decorating.

The friendliness of staff and value for money, it is in a transition period & I would expect it to be even better in the future. This is not a dislike but I would have liked it more if it had a makeover!

breakfast the room wasnt cleaned ready for when we got there.

Friendly and helpful staff Everything else

The staff were very polite The Bed was terrible! and we ended up using the put me up bed and moved our Daughter to the said Bed however got off to sleep at 4.00pm

very functional and with a good rate. no restaurant.

Helpful, friendly staff. Good location close to motorway Very dated room decor - particularly the bathroom (very old looking suite)

The food was very good, the staff were very pleasant. We stayed in room 1 & the decor was a little bit 'tired'. It could do with being spruced up a bit, the same with the toilets on the ground floor. The mirror in the alcove was surrounded by cobwebs!

Characterful old building in quiet area just off the main road. Cosy, convivial bar and restaurant . Friendly staff. Some of the bedrooms are rather small.

Generous continental breakfast with very reasonable priced upgrade to full english breakfast. Comfortable bed and both bath and shower in en- suite bathroom Room was a bit cold (it was November) and the heater took a long time to warm up. Restaurant was closed the first night I was there so I had to drive some 3 miles elsewhere to find an evening meal.

proximity to main roads, easy to find, affordable for one night stay. check in was a little slow

Clean towels each day and tea and coffee replenished daily

All contacts with staff were good. Especially so the receptionists. I can appreciate you wanting to look 'green' but do bear in mind that some people wish to relax on the bed and read with decent illumination. You can't do that with the available lighting, only place being the desk, sitting on a hard chair

The bed was extremely hard and the pillows were very uncomfortable - I woke up on the hour every hour - it was liking sleeping on a balloon

The bedroom and bathroom were clean and fresh. Breakfast was the usual good standard and the staff were very pleasant. The room allocated to me in the hotel was over the bar of the pub which is part of the hotel and which did not turn off the music until midnight and the light outside the room, (very bright yellow) was turn off at about 1am. The bed was very hard with little comfort. I had a ver poor night,s sleep, certainly the worst I have experienced at a Premier Inn. I recommend to anyone else that yu request a room at the back of the hotel which may be quieter.