Brookfield Hotels

Staff was a bit slow, but courteous. Room was clean. We only needed it for a place to crash, so we didn't need much. We asked for informaiton about taxis, since we knew we would be drinking and didn't want to drive, but the only option given was the one owned by the person at the help desk, and I thought it was outrageously expensive. So we found our own solution. Also, it would have been nice to have a fridge in the room. But no fridge.

Big rooms. Seperate sleeping from living. Our room was disgusting and dirty. There was something I the carpet that was red and bubbly. The couch was horrible and flat. The room smelled old and moldy. also saw the cleaning ladies clipboard as we walked out of our room and it said the room next to ours was "bed bug city".

clean impossible to find, no in-room wi fi ( unless you paid $10... that's tacky)

The hotel staff was quite helpful and remarkably polite despite being faced with an irritable, dirty soldier ( me) who'd just driven 20+ miles out of his way through some truly awful road construction, despite it being about 1 am. The young lady at the desk went out of her way to make things right after the booking site screwed up and booked me for this hotel instead of the one in Bayshore and the Bayshore hotel refused to help me out. ( The Bayshore hotel flat-out told me that they'd charge me an extra $30 to have my reservation switched. ) She also asked when I would be leaving and made sure there was a cup of coffee waiting for me at the desk on my way out the door in the morning because it was before they started serving breakfast. Overall, the hotel was dated and needed some repair work, but the staff made up for it as best they could with service. It's WAY off the beaten path if you're looking for a place to stay near Milwaukee. If you're looking for something in Waukesha county near the Waukesha/Pewaukee/Brookfield area, it's fine. But I wouldn't advocate staying here if you've got business in the city. The area around the hotel and the hotel itself is a bit run-down and aged if well-kept. It's not dangerous or dirty, just old and unattractive. If that's not an issue to you then it's not a bad hotel for the price.

Better hotels in the area for business travel. Only rooms in local area available were at this La Quinta, but there's a reason for that. Hotel is dated, rooms even moreso. Abandoned shopping center in the parking lot, and their own lot needs to be resurfaced and parking lines repainted. Hotel's laundry facility (for their linens/towels) on first floor was visible and in use - not something guests want to see. Carpets in room look old, no plug on nightstand, two double beds (no king), TV placed on low shelf, something that appeared to be mold on bathroom ceiling above shower, and noise levels are rather high from neighboring rooms, hallway, and room above. I wouldn't recommend it.

Bed was not a queen and if it was it was a tiny queen, it was very uncomfortable and the pillows were terrible. Very bad back pains in the morning. They said they had breakfast, I wasn't expecting much but an apple and a terrible muffin was close to about it along with coffee. In 2 days no one came to clean up or give us clean towels.

Clean room! No carpet in our room! No free WIFI! Shady carachters not staying in the hotel wandering the grounds. Unfriendly owner!

The only good thing was that the staff was pleasant Checked in around midnight. Went to the room and found out the bathroom had dried urine on the seat and found a pubic hair in the bathtub. Since it was midnight and I was exhausted, I didn't bother going downstairs and figured they would clean it in the morning. Went back the next afternoon and found all they did was made the bed! I bought some good disinfecting wipes and did it myself because at this point I don't trust these people. Room also smelled like they hadn't cleaned the AC filter in years, but I guess compared to the bathroom it wasn't so bad.

The location wasn't far from the hospital although it was farther than the advertised distance The overall condition of the room was old and somewhat rundown. The heater was loud as was the refrigerator. We were there as my husband was receiving medical treatment at Froedtert Hospital and needed a restful place before returning to the hospital the next day.

The bathroom was dirty when we checked in. The key cards didn't work at check in or the next evening. The ironing board was broken and in pieces in the closet. The towel bar fell of the wall every day. This hotel was only full because there aren't enough available rooms in the area. Pay the extra and stay somewhere else.

Overall a good stay. Quality & cleanliness was slightly higher than expected for a hotel at this price point. A long wait in line for breakfast only to end up with plain eggs that we ate with our fingers. It all worked out because we found a fantastic family restaurant down the road.

The pool area Will call BBB and file complaint