Cons: Drop-off times and Pickups were terrible dropped off a day early and they wouldn't credit me any money back that was kind of pathetic
Dec 18 2015
Cons: I dropped off at a different location. On the web site as well as the paper work it said the Budget office was at a Best Western Hotel. Not familiar with the area , I was looking for the Best western not an address. The Hotel had changed ownership and the name was different. I tried calling the office and was transfered to National Budget hdqrs and they could not help me. So I finally located the address on the NEW Hotel!!!
Jun 28 2017
Not a good experience
Pros: Convenient location
Cons: Rental office in the middle of hotel being renovated. Not a pleasant walk from parking lot to office.
Got "non-smoking" car with bad cigarette smell.
Rep was unable to answer questions on how to pay tolls in Illinois.