Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 8.4 "84%liked the proximity to shopping ." 9.2 "Great parking , according to 92%." 8.4 "84%enjoyed the restaurants & bars nearby ." -
8.1 "Generally very clean."7.7 "77% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
5.9 "Average comfort."6.9 "
Beds were acceptable for 69%." 5.2 "Only 52% saidrooms were big enough ." -
5.6 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.2 "Only 52% saidrooms were big enough ." 6.8 "68% said theview was so-so ." 6.4 "Cleanliness of the bathroom was average , said 64%." 5.6 "56% thought thekitchenette was ok ." -
5.2 "Internet is average."
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4.9 "Service is below average."2.2 "78% found the
staff to be unfriendly ." -
3.6 "Breakfast is below average."
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2.2 "Horrible vibe."0.5 "95%
criticized the unstylish hotel ."
Overall Rating
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9.0 "Terrific location."9.0 "
Great parking , according to 90%." 10.0 "100%liked the proximity to sightseeing ." 8.4 "84%liked the proximity to shopping ." -
7.9 "High value."
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5.4 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 5.4 "Only 54% saidrooms were big enough ." -
5.3 "Average comfort."6.3 "
Beds were acceptable for 63%." 5.4 "Only 54% saidrooms were big enough ." -
5.2 "Internet is average."
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4.9 "Service is below average."4.8 "52% indicated the
reception staff was not good ." 2.3 "77% found thestaff to be unfriendly ." -
3.8 "Breakfast is below average."
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2.3 "Horrible vibe."0.7 "93%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."
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8.4 "Generally very clean."8.0 "80% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.2 "Good value."
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6.0 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.2 "Only 52% saidrooms were big enough ." -
6.0 "Average comfort."6.9 "
Beds were acceptable for 69%." 5.2 "Only 52% saidrooms were big enough ." -
5.0 "Internet is average."
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4.8 "Service is below average."
Overall Rating
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5.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
We liked the cleanliness, service at the front desk, location. Very pleasant stay averall!
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8.8review from
It was so nice being close to the park and to have an inexpensive option because we were not in the room much. The room was old but very clean and comfortable and we had access to amenities in the sister hotels if we wanted. We did take advantage of the nice hot tub at Ruby's Inn one evening to soak our sore muscles, the temperature was perfect and we felt great after. We requested a refrigerator and microwave and our room had them! The facility was old, having to go up the stairs.
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7.7review from
Spacious rooms, clean and well located For the price, could have thrown in a free breakfast
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9.1review from
Proximity to Bryce
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10.0review from
Great location, great value. Clean rooms, very pleased overall. Paving parking lot at time of my stay (not a big deal)
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7.4review from
Room was clean and comfortable Furniture looked old and dated
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6.2review from
Very close to Bryce Canyon National Park Old building, only one place to eat in town, room not designed for comfort. No breakfast included. Heater did not work well.
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9.4review from
Location, room was clean and comfortable, nice staff - checked in pretty late and they gave me good recommendations. They don't have any facilities within the hotel - you have to cross the road to the Ruby if you want to dine, laundry, etc.
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6.5review from
It was clean enough to stay overnight. Floors were very squeaky in the bathroom area.
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8.0review from
Good location to national park. Clean and comfy.
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2.0review from
Everything!
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6.6review from
Squeaky floors. Would have hate to have been on bottom floor.
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9.0review from
While this is a 'value-minded' hotel, it does not mean that management is content cutting corners. When we left for the day to spend at Bryce, I stopped by the office to inform them that our toilet was clogged, but that we'd be gone for the day, so it wasn't extremely urgent. The lady told me it would be taken care of. We stopped back around lunchtime briefly and the toilet hadn't been fixed yet. No big deal. When we returned at 5:30, it still wasn't fixed. I stopped by the office again and explained the situation, and the woman was very apologetic, and promised me someone would be there in a few minutes. I told her, "That's OK, these things happen." and she told me, "No, it's not OK. This should have been taken care of long before this. I'm very sorry". Sure enough, about 5 minutes later the maintenance guy came out. It took him a few tries, but he got it fixed and everything was fine. A short time later, the manager knocked on our door apologizing again for the inconvenience. She offered us a gift card for across the street as a good-will gesture. That showed me that even though this is a budget hotel, management is not content to offer mediocre service. The front door had a huge gap around it, making it very easy to hear people talking outside. I can't imagine the draft in the winter. The front door didn't close easily from the outside. It may have only needed some WD-40 around the lock, but I needed to slam it from the outside to close it. Often, the top plastic piece of the card reader would fall off. I made this known to the office when I explained the toilet not working, but when the maintenance guy finally showed up, the door was the least of my concerns.
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10.0review from
Loved it and will definitely go back. Great deal for your money. Super clean, especially the bathrooms. Slow wifi
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10.0review from
We liked the cleanliness, service at the front desk, location. Very pleasant stay averall!
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8.8review from
It was so nice being close to the park and to have an inexpensive option because we were not in the room much. The room was old but very clean and comfortable and we had access to amenities in the sister hotels if we wanted. We did take advantage of the nice hot tub at Ruby's Inn one evening to soak our sore muscles, the temperature was perfect and we felt great after. We requested a refrigerator and microwave and our room had them! The facility was old, having to go up the stairs.
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9.1review from
Proximity to Bryce
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10.0review from
Great location, great value. Clean rooms, very pleased overall. Paving parking lot at time of my stay (not a big deal)
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9.4review from
Location, room was clean and comfortable, nice staff - checked in pretty late and they gave me good recommendations. They don't have any facilities within the hotel - you have to cross the road to the Ruby if you want to dine, laundry, etc.
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8.0review from
Good location to national park. Clean and comfy.
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9.0review from
While this is a 'value-minded' hotel, it does not mean that management is content cutting corners. When we left for the day to spend at Bryce, I stopped by the office to inform them that our toilet was clogged, but that we'd be gone for the day, so it wasn't extremely urgent. The lady told me it would be taken care of. We stopped back around lunchtime briefly and the toilet hadn't been fixed yet. No big deal. When we returned at 5:30, it still wasn't fixed. I stopped by the office again and explained the situation, and the woman was very apologetic, and promised me someone would be there in a few minutes. I told her, "That's OK, these things happen." and she told me, "No, it's not OK. This should have been taken care of long before this. I'm very sorry". Sure enough, about 5 minutes later the maintenance guy came out. It took him a few tries, but he got it fixed and everything was fine. A short time later, the manager knocked on our door apologizing again for the inconvenience. She offered us a gift card for across the street as a good-will gesture. That showed me that even though this is a budget hotel, management is not content to offer mediocre service. The front door had a huge gap around it, making it very easy to hear people talking outside. I can't imagine the draft in the winter. The front door didn't close easily from the outside. It may have only needed some WD-40 around the lock, but I needed to slam it from the outside to close it. Often, the top plastic piece of the card reader would fall off. I made this known to the office when I explained the toilet not working, but when the maintenance guy finally showed up, the door was the least of my concerns.
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10.0review from
Loved it and will definitely go back. Great deal for your money. Super clean, especially the bathrooms. Slow wifi
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6.2review from
Very close to Bryce Canyon National Park Old building, only one place to eat in town, room not designed for comfort. No breakfast included. Heater did not work well.
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6.5review from
It was clean enough to stay overnight. Floors were very squeaky in the bathroom area.
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2.0review from
Everything!
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