Scam. The guy was very agressive and rude. Threatening. We had to cancel and he put us in a bad situation. Rented from hertz for a bit more money but so much better service. Stay away from this place!
I didn’t even get the car, the rental company was trying to get me to pay more money for a made up thing, basically asking for bribes to give the car to me. I kept saying no and they kept lowering the price of the bribe money, until i just walked out and never got the car. Very eastern block experience
Nobody tell us that we have to take 220€ of full insurance apart. I can understand that a car insurance is needed, but the price kayak is selling is hiding the truth and 220€ for 4 days is much expensive
Pricing given online ($24 for 3 days) did not include a daily additional charge of $25 per day, which was not stated at the booking point. After booking we were sent details on international drivers permit requirements, that stated all US citizens or non-latin passport holders must have an IDP, implying australians did not. We were then required to pay an additional $200 for 3 days insurance due to not having the IDP In short, the pricing was misguiding and the information provided on license requirements were poor.
I ordered the car, it never arrived at the airport, I stayed 3 days without car, and I was charged normally. I tried to contact the company without succes
I made my reservation with PriceLine and provided my responses. At arrival , they ask for International driver license !!! Several times travel in Europe … never required … They obliged me to pay a new insurance for a Total of 400 Euros !!! Double my initial reservation ! I will claim this money … totallyunnacceptable