Book Budget car rentals at Erie Airport

Reviews

Recent reviews

Traveler rating

Wonderful

2

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0

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Mediocre

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2.0

I have never had a worse customer service experience. First the date and time i selected to pick up the rental was apparently after the location closed. So I had to come back much later in the evening as they take a 4 hour break in the day. I rented a Prius and the hybrid motor failed as well as the brakes. I spent over 6 hours on the phone over multiple days trying to get a replacement vehicle. At one point they told me to just leave the keys in the car on the street in Brooklyn and someone would come get it. Finally after all this drama and spending 2 of the 6 days i booked not being able to use the car, I was told that I would receive a refund. I’ve yet to receive the refund and have to call their customer service again for the 11th time now. Unless you have an absolute emergency I can’t think of a reason this company would be worth your time.Reviewed Sep 21 2022

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10.0

the agent went above and beyond on the service, they waited long after hours to help out. Thank you very much for such an wonderful experienceReviewed Jan 8 2022

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10.0

About the Kia automobile: The cruise control was lagging a little bit when changing the speed even by one or two mph. The gas mileage was not as good as a Nissan Versa, and poor gas mileage in city driving. Much appreciated the headlights were NOT LED lamps! (Lacking an ambient diffusion, LED lights are very wrong for nighttime driving on rural interstates, creating a real liability.) The Kia was roomy for an economy car and well-designed interior for travel. About the Budget representative at Erie Int Airport: Professional and courteous. I would recommend Budget based on the customer service. Thank you.Reviewed Nov 29 2021

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4.4

Cons:The Kia car was extremely hard to get in and out of, hard to move the front seats and was dented when I got it, so it looked shabby. Budget did not discount it because it was dented, although they certainly would have charged me if I dented it!Reviewed Mar 13 2020

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7.6

Cons:Cleanliness of car.Reviewed May 21 2019

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10.0

Pros:Very convenient way to return the car no hasslesReviewed Feb 26 2018

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7.6

Cons:The rental car counters are located INSIDE the Erie airport but are not marked from outside the airport. We drove around the airport twice before deciding to go inside the terminal to ask.Reviewed Aug 14 2017

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4.0

Billed $50 more than quoted pricePros:The car was okay.Cons:This was an extremely frustrating experience for me. I picked up a vehicle, drove 5 miles before stopping at a gas station and when I went to start the car it wouldn't start. I had to wait for a tow and by the time I got back and got a new car three hours had passed. I wasn't able to start my 7 hour journey as planned and I was charged $10 for an extension to keep the vehicle longer. I was also charged a base rate of $153, when I was quoted $112 (included taxes and fees). After additional taxes and fees were added to the $153, the cost was $200 for 24 hours.Reviewed Jul 10 2017

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5.2

WaitCons:The woman behind the counter was nice. My issue was with having to wait 15 minutes for the car to be cleaned and prepped before I was able to leave.Reviewed Jul 6 2017

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10.0

Pros:Very helpful and great attitude.Reviewed Dec 22 2016

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9.2

Pros:Nice clean carCons:I had to go back inside to report old damage that should have been shown on the damage slip.Reviewed Sep 14 2016

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More

• 5.0 /10Alamo Car Rentals at ERI

• How much does it cost to rent a car from Budget at Erie Airport?

  On average a rental car from Budget at Erie Airport costs $74 per day.

• What is the most popular rental car from Budget at Erie Airport?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Budget at Erie Airport.

• Where can I find Budget car rentals at Erie Airport?

  4411 West 12th Street is the closest Budget rental location to Erie Airport. The telephone number for this location is +1 814 833 3414.

• Does Budget offer shuttle or airport pick-up services from Erie Airport (ERI)?

  Yes