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Budget customer reviews
6.7
OkayBased on 10,000 verified guest reviews
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Date
A
2.0 Poor
Anonymous, Jan 2025
It was really bad experience. The office was closed after waiting for the shuttle forever then I get ride there found out they are closed, even I checked with them earlier and they said they will wait for me because they have my flight number and they know what time it land.
A
2.0 Poor
Anonymous, Jan 2025
They tried to charge 4x the amount of what I was expected to pay when I booked online.
A
10.0 Wonderful
Anonymous, Jan 2025
I had to clean the windshield from the inside was dirty hard to see at night
A
10.0 Wonderful
Anonymous, Jan 2025
deposit return faster
A
10.0 Wonderful
Anonymous, Jan 2025
My experience with Budget was great. Not a long wait at counter. Very helpful staff as well.
A
10.0 Wonderful
Anonymous, Jan 2025
Great customer service. Very friendly and helpful.
A
2.0 Poor
Anonymous, Jan 2025
A total nightmare it started with the very rude woman at the counter at budget Ft. Lauderdale airport. Then my grandson got in and sat on gym that was in a rear seat so van was not cleaned out. Wiper blades wore out would not clean window off at all. Kept getting a message that oil level was low the fan switch for the heater only worked on high and had to keep messing with it to keep it running. Then when we dropped Van off we were a little late 30 minutes but it was because of snow storm and they said don’t worry about it but then charged me for an extra hour anyway. Then charged for fuel but it was on full and had just stopped and filled it up 5 miles from airport. I would definitely never use budget ever again
A
10.0 Wonderful
Anonymous, Jan 2025
Took forever to get picked up by the shuttle bus
A
10.0 Wonderful
Anonymous, Jan 2025
Very convenient, nice car, friendly professional service.
T
10.0 Wonderful
Tom, Jan 2025
Pickup and Drop off were both very quick and easy.
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