2.0
I wasn’t able to rent the car as they want a 750$ deposit which they actually charge. Along with having a physical credit card on you. They charge the deposit and the amount for the rental for the day. They don’t tell you that when you go to reserve the car. The experience was the worst experience I’ve had with a car rental place. The man at the desk was not friendly at all or helpful. He was so rude. I will never rent a car from here again .Reviewed Aug 12 2026
review from![kayak]()
4.0
Phone c/s was horrible. Originally booked for 2 days, changed to 24 hours, that was just fine. (When I finally got to correct place). Called again to see if could pick up early, auto phone service was horrible, ended up in Atlanta 2 times, but called the Omaha rental at 116th & Dodge. Finally got a human changed to earlier pick up, by rep named Rosie. Went to pick up and didn’t have the change.☹️. Rep was able to get it set up; however he said there was no way to make seat move closer, I’m short. Got to destination and friend found where it would pull seat closer to steering wheel. Didn’t have envelopes to put key into and put in after-hour box. 99% dissatisfied.Reviewed Aug 12 2026
review from![kayak]()
10.0
Easy pickup, easy dropoff. New car. Clean. I can't even think of anything bad. Totally recommend 💯Reviewed Aug 12 2026
review from![kayak]()
10.0
Easy to get my vehicle and an upgrade was given because the didn't have the exact car i wanted, Great Customer serviceReviewed Aug 11 2026
review from![kayak]()
10.0
Why was I charged €20 when I returned my vehicle?Reviewed Aug 11 2026
review from![kayak]()
2.0
The LAx rental car experience is the worst I’ve ever seen. It took 45 minutes to get a car and I was up charged for things I did not want.Reviewed Aug 11 2026
review from![kayak]()
2.0
They should tell people up front that they don't take debit cards instead of taking the reservations and then not giving them a car when they get to their destination and leaving them to scramble to find something else. Will NEVER use Budget again.Reviewed Aug 11 2026
review from![kayak]()
2.0
Claim that I scratched the tire and charged me $500. Asked for pictures and still have not received any. I took pictures of the car because there was no attendant at drop off. No signs of damage in my pictures.Reviewed Aug 11 2026
review from![kayak]()
2.0
Budget had no cars when we arrived on time for our pre-paid rental at MSY. After waiting in line with 15 other clients (other vendors had no lines) for over 40 minutes, the agent laughed and said that they had no cars and it might take FOUR HOURS. She had never addressed the line to announce this actionable information so that we could explore other options. This is unprofessional and unacceptable. Worst possible marks for Budget's vehicle scheduling system and agent training and professionalism. Budget hast lost a customer for life.Reviewed Aug 10 2026
review from![kayak]()
8.0
Very friendly and helpful, and fast pickup for the carReviewed Aug 10 2026
review from![kayak]()
10.0
Great service - nice car / friendly staffReviewed Aug 10 2026
review from![kayak]()
10.0
I like that pick up process of getting to choose which car I got and how easy it was to turn it back inReviewed Aug 10 2026
review from![kayak]()
