Spacious room. Very clean and well maintained. Great location, near shopping mall, restaurants, movie cinemas. Absolutely no complaints whatsoever.
All staff provided very friendly and courteous service. Location was also great, right off the interstate. The room smelled quite musty, and although we were pleased with the cleanliness, you can only do so much to make an outdated bathtub/shower look good. I expected better, and would opt for a more updated hotel next time.
Location and room size
Vet clean, modern, and friendly. No free breakfast.
the staff was friendly, the room was clean and the bed was sooooo comfortable;
The staff was really nice. I prefer the king rooms instead of the double queen.
Courteous staff. Interstate was a little close to our room.
room, location, free wifi complementary continental breakfast would have been nice. just coffee and a pastry.
Staff very friendly and helpful. Ice machines never had ice except for the 2nd floor.
Lobby was nice Rooms could be better microwave needed in the rooms
overall very nice breakfast hours need to be extended
Location. Clean. Parking was tight.
Hotel is not three star. High noise level from freeway. Lack of sound proofing. If you plan to stay here make sure you get room in rear of hotel.
The hotel personnel seemed inexperienced. They were pleasant but we had to provided our credit card several times. We were also charged for the rooms when we had already paid for them through priceline. This is depsite being told it wouldn't happen.
Very helpful staff. Room on outside wall so traffic was loud and a/c unit did not work. Hotel was sold out, so couldn't change rooms but had breakfast given to us instead. Café food was amazing and well displayed. Booked through Priceline, wished we could of chose interior room so we didn't have to listen to the Interstate traffic with no air condition or fan to muffle the car noises.
Staff was great. When I checked in I needed toothpaste and they were gracious in getting me some for my stay. Room faced the road and I heard every truck that went by. The carpet also seemed dirty and out of date.
Booked this hotel under the impression that because it was Courtyard by Marriott was like any other courtyard..nice, clean, safe. What a big mistake!!! the room not only had ants but also relatives of mickey mouse
This is by far the best hotel in town! I come to area for business and have tried all the decent hotels in the area and nothing compares to this hotel. The staff is GREAT! Everyone there was friendly and attentive and spoke to me everytime I walked by. My husband and daughter also came up the follwing day so we could kill to birds with one stone. I was on business one day and we went to check out Elon University the next day. The hotel is very close to school and around numerous places. I will continue to stay here as my choice hotel and will tell others to stay here as well!!!!
Upbeat and perky at the front desk does not make up for poor management. Room in this 'smoke free' hotel was reeking with cigarette smoke. Elevators were littered with trash. The lobby was filled with burly patrons (presumably patrons) each having a bottle of whiskey and a boxed delivery pizza. Meanwhile the lobby computer, adjacent to this tailgaiting event, did not work. No coffee was available at the coffee station; evening, no; morning, no. For $* I expect a small town hotel to be nice, clean, with everything functioning. Makes you doubt courtyard brand.
Booked this hotel on our way from the Outerbanks. We should have checked around for better hotels but chose the first one we stopped at. Hotel needs serious updating for the cost of room. This is the worst Courtyard by Mariott that I have stayed in. I never thought I could go wrong by getting a room at a Courtyard but I was wrong. Serious problems with ants in room also. Service desk paid little attention.
Spacious room. Very clean and well maintained. Great location, near shopping mall, restaurants, movie cinemas. Absolutely no complaints whatsoever.
Location and room size
Vet clean, modern, and friendly. No free breakfast.
the staff was friendly, the room was clean and the bed was sooooo comfortable;
The staff was really nice. I prefer the king rooms instead of the double queen.
Courteous staff. Interstate was a little close to our room.
room, location, free wifi complementary continental breakfast would have been nice. just coffee and a pastry.
Staff very friendly and helpful. Ice machines never had ice except for the 2nd floor.
overall very nice breakfast hours need to be extended
Location. Clean. Parking was tight.
This is by far the best hotel in town! I come to area for business and have tried all the decent hotels in the area and nothing compares to this hotel. The staff is GREAT! Everyone there was friendly and attentive and spoke to me everytime I walked by. My husband and daughter also came up the follwing day so we could kill to birds with one stone. I was on business one day and we went to check out Elon University the next day. The hotel is very close to school and around numerous places. I will continue to stay here as my choice hotel and will tell others to stay here as well!!!!
All staff provided very friendly and courteous service. Location was also great, right off the interstate. The room smelled quite musty, and although we were pleased with the cleanliness, you can only do so much to make an outdated bathtub/shower look good. I expected better, and would opt for a more updated hotel next time.
Lobby was nice Rooms could be better microwave needed in the rooms
Very helpful staff. Room on outside wall so traffic was loud and a/c unit did not work. Hotel was sold out, so couldn't change rooms but had breakfast given to us instead. Café food was amazing and well displayed. Booked through Priceline, wished we could of chose interior room so we didn't have to listen to the Interstate traffic with no air condition or fan to muffle the car noises.
Hotel is not three star. High noise level from freeway. Lack of sound proofing. If you plan to stay here make sure you get room in rear of hotel.
The hotel personnel seemed inexperienced. They were pleasant but we had to provided our credit card several times. We were also charged for the rooms when we had already paid for them through priceline. This is depsite being told it wouldn't happen.
Staff was great. When I checked in I needed toothpaste and they were gracious in getting me some for my stay. Room faced the road and I heard every truck that went by. The carpet also seemed dirty and out of date.
Booked this hotel under the impression that because it was Courtyard by Marriott was like any other courtyard..nice, clean, safe. What a big mistake!!! the room not only had ants but also relatives of mickey mouse
Upbeat and perky at the front desk does not make up for poor management. Room in this 'smoke free' hotel was reeking with cigarette smoke. Elevators were littered with trash. The lobby was filled with burly patrons (presumably patrons) each having a bottle of whiskey and a boxed delivery pizza. Meanwhile the lobby computer, adjacent to this tailgaiting event, did not work. No coffee was available at the coffee station; evening, no; morning, no. For $* I expect a small town hotel to be nice, clean, with everything functioning. Makes you doubt courtyard brand.
Booked this hotel on our way from the Outerbanks. We should have checked around for better hotels but chose the first one we stopped at. Hotel needs serious updating for the cost of room. This is the worst Courtyard by Mariott that I have stayed in. I never thought I could go wrong by getting a room at a Courtyard but I was wrong. Serious problems with ants in room also. Service desk paid little attention.
