Guest reviews
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All Reviews
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Couples
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Overall Rating
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
9.3 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." -
8.0 "Generally very clean."7.7 "77% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
6.5 "Rooms are ok."
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5.5 "Breakfast is mediocre."
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3.3 "Value below average."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.0 "Terrific location."
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7.7 "Good cleanliness."7.4 "74% said
rooms were clean ." -
6.5 "Rooms are ok."
Overall Rating
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9.3 "World class service."
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8.0 "Generally very clean."
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6.1 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
Staff, very helpfull. Arrived early and they did a great job in getting me checked in early.
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10.0review from
Clean, comfortable and conveniently located
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10.0review from
Spacious room. Very clean and well maintained. Great location, near shopping mall, restaurants, movie cinemas. Absolutely no complaints whatsoever.
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7.0review from
All staff provided very friendly and courteous service. Location was also great, right off the interstate. The room smelled quite musty, and although we were pleased with the cleanliness, you can only do so much to make an outdated bathtub/shower look good. I expected better, and would opt for a more updated hotel next time.
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10.0review from
Location and room size
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10.0review from
Vet clean, modern, and friendly. No free breakfast.
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9.0review from
the staff was friendly, the room was clean and the bed was sooooo comfortable;
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8.0review from
The staff was really nice. I prefer the king rooms instead of the double queen.
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10.0review from
Courteous staff. Interstate was a little close to our room.
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10.0review from
room, location, free wifi complementary continental breakfast would have been nice. just coffee and a pastry.
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10.0review from
Staff very friendly and helpful. Ice machines never had ice except for the 2nd floor.
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7.0review from
Lobby was nice Rooms could be better microwave needed in the rooms
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4.0review from
Hotel is not three star. High noise level from freeway. Lack of sound proofing. If you plan to stay here make sure you get room in rear of hotel.
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6.0review from
The hotel personnel seemed inexperienced. They were pleasant but we had to provided our credit card several times. We were also charged for the rooms when we had already paid for them through priceline. This is depsite being told it wouldn't happen.
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7.0review from
Very helpful staff. Room on outside wall so traffic was loud and a/c unit did not work. Hotel was sold out, so couldn't change rooms but had breakfast given to us instead. Café food was amazing and well displayed. Booked through Priceline, wished we could of chose interior room so we didn't have to listen to the Interstate traffic with no air condition or fan to muffle the car noises.
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4.0review from
Staff was great. When I checked in I needed toothpaste and they were gracious in getting me some for my stay. Room faced the road and I heard every truck that went by. The carpet also seemed dirty and out of date.
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4.0review from
Booked this hotel under the impression that because it was Courtyard by Marriott was like any other courtyard..nice, clean, safe. What a big mistake!!! the room not only had ants but also relatives of mickey mouse
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10.0review from
This is by far the best hotel in town! I come to area for business and have tried all the decent hotels in the area and nothing compares to this hotel. The staff is GREAT! Everyone there was friendly and attentive and spoke to me everytime I walked by. My husband and daughter also came up the follwing day so we could kill to birds with one stone. I was on business one day and we went to check out Elon University the next day. The hotel is very close to school and around numerous places. I will continue to stay here as my choice hotel and will tell others to stay here as well!!!!
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4.0review from
Upbeat and perky at the front desk does not make up for poor management. Room in this 'smoke free' hotel was reeking with cigarette smoke. Elevators were littered with trash. The lobby was filled with burly patrons (presumably patrons) each having a bottle of whiskey and a boxed delivery pizza. Meanwhile the lobby computer, adjacent to this tailgaiting event, did not work. No coffee was available at the coffee station; evening, no; morning, no. For $* I expect a small town hotel to be nice, clean, with everything functioning. Makes you doubt courtyard brand.
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4.0review from
Booked this hotel on our way from the Outerbanks. We should have checked around for better hotels but chose the first one we stopped at. Hotel needs serious updating for the cost of room. This is the worst Courtyard by Mariott that I have stayed in. I never thought I could go wrong by getting a room at a Courtyard but I was wrong. Serious problems with ants in room also. Service desk paid little attention.
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9.0review from
Staff, very helpfull. Arrived early and they did a great job in getting me checked in early.
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10.0review from
Clean, comfortable and conveniently located
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10.0review from
Spacious room. Very clean and well maintained. Great location, near shopping mall, restaurants, movie cinemas. Absolutely no complaints whatsoever.
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10.0review from
Location and room size
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10.0review from
Vet clean, modern, and friendly. No free breakfast.
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9.0review from
the staff was friendly, the room was clean and the bed was sooooo comfortable;
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8.0review from
The staff was really nice. I prefer the king rooms instead of the double queen.
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10.0review from
Courteous staff. Interstate was a little close to our room.
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10.0review from
room, location, free wifi complementary continental breakfast would have been nice. just coffee and a pastry.
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10.0review from
Staff very friendly and helpful. Ice machines never had ice except for the 2nd floor.
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10.0review from
This is by far the best hotel in town! I come to area for business and have tried all the decent hotels in the area and nothing compares to this hotel. The staff is GREAT! Everyone there was friendly and attentive and spoke to me everytime I walked by. My husband and daughter also came up the follwing day so we could kill to birds with one stone. I was on business one day and we went to check out Elon University the next day. The hotel is very close to school and around numerous places. I will continue to stay here as my choice hotel and will tell others to stay here as well!!!!
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7.0review from
All staff provided very friendly and courteous service. Location was also great, right off the interstate. The room smelled quite musty, and although we were pleased with the cleanliness, you can only do so much to make an outdated bathtub/shower look good. I expected better, and would opt for a more updated hotel next time.
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7.0review from
Lobby was nice Rooms could be better microwave needed in the rooms
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7.0review from
Very helpful staff. Room on outside wall so traffic was loud and a/c unit did not work. Hotel was sold out, so couldn't change rooms but had breakfast given to us instead. Café food was amazing and well displayed. Booked through Priceline, wished we could of chose interior room so we didn't have to listen to the Interstate traffic with no air condition or fan to muffle the car noises.
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4.0review from
Hotel is not three star. High noise level from freeway. Lack of sound proofing. If you plan to stay here make sure you get room in rear of hotel.
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6.0review from
The hotel personnel seemed inexperienced. They were pleasant but we had to provided our credit card several times. We were also charged for the rooms when we had already paid for them through priceline. This is depsite being told it wouldn't happen.
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4.0review from
Staff was great. When I checked in I needed toothpaste and they were gracious in getting me some for my stay. Room faced the road and I heard every truck that went by. The carpet also seemed dirty and out of date.
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4.0review from
Booked this hotel under the impression that because it was Courtyard by Marriott was like any other courtyard..nice, clean, safe. What a big mistake!!! the room not only had ants but also relatives of mickey mouse
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4.0review from
Upbeat and perky at the front desk does not make up for poor management. Room in this 'smoke free' hotel was reeking with cigarette smoke. Elevators were littered with trash. The lobby was filled with burly patrons (presumably patrons) each having a bottle of whiskey and a boxed delivery pizza. Meanwhile the lobby computer, adjacent to this tailgaiting event, did not work. No coffee was available at the coffee station; evening, no; morning, no. For $* I expect a small town hotel to be nice, clean, with everything functioning. Makes you doubt courtyard brand.
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4.0review from
Booked this hotel on our way from the Outerbanks. We should have checked around for better hotels but chose the first one we stopped at. Hotel needs serious updating for the cost of room. This is the worst Courtyard by Mariott that I have stayed in. I never thought I could go wrong by getting a room at a Courtyard but I was wrong. Serious problems with ants in room also. Service desk paid little attention.
