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Nice and central but no real buzz in the surrounding area as with our hotel in Seville. instructions on how to find it. Totally incomprehensible. Took nearly 45 minutes to find it. When rung hotel staff no real help. Access to hotel garage diabolical
comfortable the cleaning woman didn't change used glasses of our room so we had to wash them to use by ourselves.
wonderful location, close to bus station and rental car agency as well as the heart of the old city
The best thing about this hotel is the spa. The location is also terrific as it's close to the train station and central for shopping and sightseeing. Also, make sure that you go up to the roof as the view is terrific (and then you won't need to make the climb to the top of any of the towers in town!). The decor of the hotel was not what I would consider to be a 4-star standard; the description says that it's a "brand new hotel" but I don't see how this is possible - everything looked very worn-out. Also, you have to pay extra to use the spa, which was worth it, but then they also have a bunch of other charges on top of the extra charge - such as, you have to wear flip flops in the spa and if you don't have any, you have to buy some from them. They also charge extra for towels in the spa, which seems a bit petty - we used the ones from our rooms rather than pay an extra 1.50 euros each, but then had no dry towels to use in our room.
Location, reception areas English translation of menu
We were treated extremely well by the staff and when they realised we were visiting from NZ showed additional positive interest in our well being.
the situation, and the brasserie style cafe
SPA is excellent... breakfast was not included to the price, strange... ( 117 eur )
Excellent location right next to port and in the old town. Foyer earea etc excellent. Rooms don't have views though. Very helpful staff . Room clean and comfortable with all usual facilites, including tea and coffee making facilites. Room service good and value for money
The staff at the breakfast was unpleasant, not helpful or nice. No parking
the position of the hotel in relation to the attractions of the city we booked no smoking rooms and were put into smoking rooms one of which could best be described as an ashtray! Staff showed little interest in solving the problem.
The staff. Both the front desk and restaurant personnel was very welcoming, friendly. The front desk personnel went the extra mile to accommodate all our needs. No parking
View from the bedroom. Very comfortable bed. The fact the swimming pool was out of use (& had been for a long while). Staff not as good as they could have been.
Position. Rooms were good - ours faced the Cathedral. Staff very pleasant. Breakfast could have had more choices, but adequate.
The staff were very helpful and the location was perfect for visiting the city. Initially there appeared to be some cleanliness issues but these were addressed promptly
A beautifically decorated, stylish and clean hotel.
Location of the hotel is excellent. Rooms on the street are a bit noisy. Reception staff are very friendly and helpful. Very small rooms with no place to sit down. Only one straight backed chair. For a hotel that claims 4 stars, I would have expected a little more comfort. Breakfast service is very inefficient. Inept staff.
Excellent location for exploring the old town.
Location and decoration.
good location, good view of city most staff were unfriendly and unhappy, requested non-smoking room and room smelled like smoke constantly, poor bathroom facilities- shower was extremely small and shower head fell on us constantly while leaking all over the floor, couldn´t use jacuzzi, no internet access.
I liked the grand exterior room with the nice view of the street I asked for thanks to the feedback in the reviews on the booking website.
Checking out the next day, although we would have preferred a more sympathetic and helpful head receptionist. Room tiny, shower cubicle so small that the taps kept being knocked from hot to cold because you couldn't move in it. Did not sleep, very noisy all night from both inside the hotel and especially outside. Very disappointed. Our comments on checkout were not handled very well by head receptionist.
staff quite grumpy, unhelpful, and came across as lazy. Absolutely no information for tourists at hand, or willingness to say anything. Room very basic, no wireless in rooms (as advertised), staff unfriendly and unhelpful
Helpfulness of staff
The hotel had a very nice roof-terrace. The hotel had a very central location in the old town It was located at a very noisy street. The hotel just offered Spanish tv-stations. We missed a safe in the room. The shower cabinet was too small for adults and the shower head fell down constantly. We complained on this point but nothing happend.
A small, modern oasis in old Cadiz 'twixt cathedral and waterfront.Clean, efficient, welcoming. What more? mirrors in bathroom only. room gets made up most days but with an occasional miss if you don't coincide with their maid service conveniently.. it's not an easy place to find on first acquaintance in the maze of streets in old Cadiz.. it's a 10 minute walk from station or a ridiculously short taxi ride. better directions for approaching from say the waterfront or a landmark like the very large Customs House building would help.
Location close to all sights and city centre Nothing major.Street noise from 0700 hrs onwards but to be expected in a city centre location.
I liked all during my stay. The Hotel is situated in the center, in only a 2 minutes walk you reach the cathedral, all places to visit are in walking distance, also restaurants, bars. The breakfast is great. Very kind manager staff and kind personal. The only thing I missed was a lounge.
right location, helpful people once you get to know them seems like the safes have a problem, rooms are very small (but new), parking is a big challenge in the area
The location. The advertisment picture showing a roof top patio when the normal rooms had no outdoor facilities.
Good location in the old city, also close to the bus and train stations. Free wifi, also in my room. Helpful staff. My room, #44, was so small that there was even no room for a desk.
Very good location in the old city by the cathedral. Many good value bars, tapas bars, etc narby. Good friendly staff at hotel. Room small but no problem.
The breakfast - excellent! Room we had a little small.
Attic room's terrace was huge Well-situated in the historical center Polite, efficient staff -For the money (in high season), there may be places with more wow factor
Perfectly central, 200m near the large parking garage at the port, but still in the middle of the old town with tight roads. Very new hotel and very helpful personnel. The aircon was too loud to leave on at night and despite being in the 4th floor, it was very noisy outside as the garbage collectors came out at 01:30 at night!!! Room was a bit small and the showers are impossible to use without spraying the whole floor (no curtains!)
Location and free internet.
Top notch two or three star hotel in the middle of a beautiful, atmospheric city. Gorgeous rooms and the staff bent over backwards to be helpful. No complaints.
Ultimately a good location on quiet alley, round corner to one of the off-main-drag shopping malls and interesting plazas and very good restaurants (eg Calle Zilla, that locals frequent), close to port. Clean. Extremely courtious and helpful staff. The temporary bus-station is currently closer to Cathedral area than to this hotel - so needed a cab. Room tight and awkward for 2 plus big suitcases. Faulty aircon system...water from ceiling flooded the bathroom!!!!! We were given another room next night.
It was central, the room was lovely and the staff courteous
This was the most peaceful hotel ever for a city centre, mainly due to the lack of traffic. Very comfortable. Parking is an absolute nightmare! None at or near the hotel. The one recommended by the hotel was full and finding another took some time, then a long walk in the rain! However, the people of Cadiz are extremely friendly and helpful.
Its location was perfect in the old city of Cadiz.
lovely hotel and room.staff very helpful. nice free breakfast. right in the middle of where you want to be for sight seeing,restautants,shopping and walking
The hotel was beautifully decorated and furnished. As requested at the time of booking, we were allocated a quiet room not facing the strreet and the room was indeed very quiet. We found the beds extremely comfortable and the location of the hotel very convenient. Although the breakfast buffet was certainly more varied than the norm in Spanish hotels, unfortunately much of the selection was not to our personal taste, eg we would have preferred hard boiled eggs kept warm rather than served ice cold from the fridge, croissants without a sticky, sweet glaze, and some fresh fruit rather than sticky cakes. My vegetarian partner could not eat the cheese as it was served on the same plate as sliced ham.
Charm, Location, Real sense of service.
Superb staff, lovely room, good location, good breakfast No
This was our second visit to the hotel having stayed there last year . We really appreciate the friendliness of the staff , the location, the breckfast the decor everything really !! We have been very impressed thanks again for a lovely stay . The bed in room 202 was uncomfortable my husband and i had a bad back.But everything else was splendid !
This place was chill to the max, like they turned the chill knob to 11 and ripped it off. The staff were are free spirited people living the life in Cadiz and the decor of this place was just awesome. Google photos of this place right now and you'll see what I mean. I rented a surf board from them for 15 euros, which includes a wetsuit as well. To my knowledge this is the cheapest way to go surfing in Cadiz. There are also surf trips that you can go on with the staff as well. They also provide breakfast and a five euro dinner. In my room, many the under-the-bed lockers didn't lock. There was a hinge that had broken off mine, but I didn't notice this right away. I imagine this will get fixed at some point.