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9.2
Pros: Staff offered me an automatic without me asking. I can drive standard, but am more used to automatic, and this made my experience much better.
Cons: Verbal directions on where to find the car when I went out of the station could have been clearer. The agent said "all the way on the end" and should have said "right across from the door in the spaces marked Hertz." Not a big deal. Also, why do you need to physically take my receipt for petrol?
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7.2
Cons: Our car broke down as we got near our destination. I spent at least an hour of my vacation time waiting for a tow truck. However this is not really the rental place fault. The car was brand new, and they don't control the tow truck. I did get good service from the service number provided in those ev
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2.0
Pros: there was no dollar rental in Cadiz. We spent 24 euros to look for dollar rental car company. we rented car from herts. who is going to pay 24 euros which I soent for looking for dollar car rental. address was also given was 5 years old and wrong address.
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