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The quality and spaciousness of rooms; energy saving design; pool and spa; breakfast Breakfast area crowded and chairs, while comfortable, where too big for the tables; received only additional bar of soap during 7 day stay; toilet paper rough; pool towels not replenished or very small.
Our stay was perfect. Staff was awesome. Hotel was very clean!!!
Very nice room, best hotel breakfast in a long time, fireplace! all for a good price.
I love the memory foam mattress' every time I go that's the best thing. The Breakfast Is ALWAYS GOOD AND Very filling. I love the ayres hotels I usually try and stay at all of them this tI me though the cleaning crew bothered more than usual. 3 x's they came to my room after the first time I had told the ladies they could come back when I get ready to check out that I would be checking out by 11:45. I was taking a nap and they continued to knock.
Nice new and very comfortable.
Very well built. This hotel even located by a very busy highway, it's still very quite. The patio area seems relaxing! I recommend.
Room was very nice, plenty of room. Had a great cook to order complementry breakfast.
My daughter and I stayed one night while visiting colleges in the area. The price/room was as good as I've ever had (we did get a pretty good discount from hotels.com). Property and room were clean and well-maintained and the breakfast was better-than-average. Bonus at breakfast was a nice covered patio. I will stay here every single time I am in the area as log as the price doesn't creep too high. The free greeting cookie was a little dry -- just kidding! even the cookie was good.
Cleanliness. Staff friendly. Good breakfast. Excellent wifi. Not many nights open at the bar.
They had all of the on site facilities that I could have wanted. I did laundry(they sold single serving detergent), for example. Very nice staff. Breakfast was standard hotel food except they had 2 people making omeletts(still crappy 6-9 am hours..). Considering I'm choosing to stay at a nice place I would have liked if that was more flexible, but I'm probably an outlier. The spa signups were not very comprehensive, mostly my fault though. I went in expecting to stay at a spa hotel where that was the focus, but I got a very nice hotel that happened to have a spa. Prices were expensive for spa stuff but I didn't sign up ahead of time and it wasn't well communicated, but that's mostly on me for not asking ahead. A small gripe.
Perfectly clean, custom omelette at breakfast. 1:30 a.m. Staff not friendly. Morning staff much more friendly. Breakfast omelette cooked to order. Cleanliness.
What can I say but WOW! The staff was always friendly and went out of their way to make you comfortable and feel like one of the family. The rooms are very clean, comfortable and quiet (even with guests next door). Breakfast was great with made to order eggs. The lobby was warm, inviting and decorated beautifully for Christmas. You can't beat the location either. There's a mall just across the street with a bowling alley and very large movie theatre, grocery store just across the street as well. And if you're hungry there are so many restaurants to choose from within walking distance. Why would you want to stay anyplace else? There was nothing I didn't like.
it was clean I'll give them that much but they seriously need to do some upgrading I've stayed at this hotel before, but this last time the quality has gone down. They used to offer a cable package, but now there's only like 20 channels. Their Wi-Fi is also so slow and the signal is so weak that you can't even use it. Don't plan on staying here if you want to be comfortable in your room. I had to check out early and go to the hotel down the street "Americas best value one". This other hotel was much nicer and the price was cheaper
It was close to great golf at Tukwet Canyon. Good hbo tv available Breakfast was poor - limited menu and very sugary.
Did not like the light switches, coffee pot was in a very difficult to operate, and very awkward to use in that place, good coffee. Good sleep, Good places to eat near by.
It was clean. Staff was friendly. Nothing
price, location, amenities, parking, all good.
The fact that we were on a floor with access to the outside grassy area for pets was great. The kitchenette had a fridge and microwave. Nice stay. The shower could have been slightly cleaner or updated faucets.
We arrived earlier than expected and Janice was very helpful and welcoming to accommodate us. I had stayed here before and was very pleased to come back. We Loved the room. Was well cleaned. Bed was comfortable. The room was a great size. The only thing we had a problem with was that they put us in a handicap room and the shower was extremely hard to use being as the toilet area and shower were one big open area and the was no shower curtain to divide or an easy way to use it
I stayed here for 3 nights while looking for a place to move to in the area. I checked in very late and being a woman traveling alone I was hesitant to see what floor I would be on but the gentleman at the front desk put me on the secure 3rd floor without me asking so that was much appreciated. My single king room was extremely clean (even smelled great), bed was very comfortable, the breakfast had a great variety of food and drinks. Very welcoming place and for an awesome rate. Not the more picturesque location as it is in an industrial area but I had no issues with security or safety.
Large rooms, good breakfast and friendly staff. But the extra that put this hotel over the top for us was their complimentary happy hour from 5:00-7:00: 2 free drinks and tacos in the cozy dining area. After being stuck in snow traffic for hours, this was just what we needed to unwind!
Spacious room, would return if I need to go to the area. Complimentary breakfast was nice, good price.
Location Room was tainted with cigarette smoke smell, claustrophobic, 88 degrees in hallways, AC in room was like an icebox, temperature extremes and horrible front reception rude as heck.
Great hotel! Loved the fact it had HBO and Cinemax and did not block the adult viewing at night. I was able to purchase another night at low cost, without pulling out my card again. Staff also worked with to get an earlier check in. Not much. I preferred this hotel out most of my previous hotel stays. Great job Hampton!
This hotel is great. It was very clean, the beds are comfy and the breakfast is great. The pool was dirty, but in their defense it was really windy.
Staff was nice and room was perfect! No.
The staff was very helpful and friendly The hotel is dated and the carpets are stained. Otherwise it was just fine. The room and bedding seemed clean.
The staff was excellent, very helpful and friendly even when busy. Our room was not only ready but the air had been turned on and it was nice and cold (almost 100 outside!). The room was huge, the bed was clean and comfortable with extra pillows. The pool was being fixed when we arrived and though it was ready for use that night it needed to be skimmed, which is understandable since it had just been out of order. The breakfast was lacking also, while there was a choice the flavor was very bland.
Stayed in a King Bed Suite. Was very spacious, felt like an apartment living room. Bed was very soft and clean, with white comforter and sheets, very different than the usual gaudy colors of other hotels. Friendly staff & nice breakfast in the morning! It's about 30 min drive from Palm Springs, but is worth the drive when compared to the price of hotels in Palm Springs.
location and the breakfast The fridge was not working.
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Nice design in rooms. Comfort was there. I wish there was more late night food options inside hotel.
Loved it!! Very clean and nothing was outdated. Very close to many stores, an outlet, the venue (highland springs resort) we were attending a wedding at and the freeway! We had a great experience! One of the carts has a broken wheel, not a big deal though. And slow internet.
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Super clean, great size rooms, great price point. and the free breakfast layout is far beyond most hotels "continental breakfasts".
I cannot say enough good things about their complementary breakfast. Surprisingly robust with plenty of room and a friendly cleaning staff. Overall a great way to start the day. Not faulting the hotel for this, but the location leaves much to be desired. East Hospitality Lane is rife with places you've heard of, which doesn't make this much of a "getaway" location. Luckily we were here as a place to stay that was "out of the way" of our actual Southern California vacation destination.
Clean room, Keurig machine in the room and Neutrogena soaps. Shower was nice and large. Bed had a controller to adjust firmness. Wish the breakfast was free. The television had an HDMI cable but when we attempted to connect the laptop to the tv it failed to work. Pool was small and the overall hotel was rather small.
The size of the room and the nice glass shower.
Polite staff. Very nice hotel with many amenities
room was very clean. beds were SUPER comfortable! Tv was up to date. service was good. we got water and snacks for being hilton honors club members! bathroom wall paper was pretty dated and didnt match the black granite. the shower curtain was too high so when we took a shower the water got all over the bathroom floor. the couches or seats had weird stains on them but still seemed clean.
Comfortable and clean room.
The room was very nice and spacious. The beds were so comfortable The parking lot was so small. We had checked in and went out with friends. When we got back to the hotel it was late, but there was only 1 spot available and it was between 2 big trucks.
The rooms were not "amazing" but overall this hotel is VERY nice and very accommodating. The breakfast is amazing. Even though other hotels have breakfast included, I did not mind paying $11 for a huge, delicious breakfast. Comforters should be larger and warmer.
Room was upgraded from suite to larger suite. It was a bit confusing trying to figure the system for ordering breakfast. Not a major issue.
I love how nice and comfortable it is because having two sons,being a single mom,homeless is difficult enough but knowing we are safe and able to put our heads down at night and close our eyes worry freevis soothing. They help you find the cheapest rate That I ran out of money and had to leave
It is next to highway 10, hard to get into sleep at night. Also, the internet is very slow, was told the antenna is not working.
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I liked the price. Everything. Staff, Room, everything.
Nice location, room is clean and good space, Breakfast was very minimal. No access to vending machine or Ice machine.
The room's cleanliness, new carpet, new TV, nice bath towels and gracious person at check-in. Motels closer to Palm Desert & Indio were almost 3x higher in price Lighting was glaringly bright
People are very friendly and helpful, and the room was clean and usefully arranged. The chair height worked with the table, the outlets were near the table and I could watch tv and use my computer at the same time. Bonus. I am travelling with coolers and there is no freezer compartment on the fridge.
clean, modern rooms we'll kept too close to freeway
The directv. Cannot change input on tv. The breakfast is awful. The basketball court is too close to the vehicle entrance.
The hotel was good.
We were in town for a wedding and wanted to stay in the area overnight. The room was clean and comfortable. Staff was friendly. Plenty of parking.
Very clean for an older motel. More than I expected. Maybe a little close to freeway
Nothing Walls were paper thin, staff was very loud during the day. Freeway noise at night was unbearable. Staff blew me off, said everyone complains. Breakfast was gross and not wry sanitary. I travel for a living and spend a lot of time in hotels. I rarely rate them, but I wanted people to be warned that this is not your usual Hilton/homewood suites stay, more of a motel 6 environment.
The staff were so friendly and helpful. The room was great and clean and comfortable. I liked everything.
The noise level was so quiet. I loved that. Staff should let loose a little. Shouldn't be awkward when talking w guests. The tv was placed pretty awkwardly too.
Breakfast was good. Staff was terrible and room smelled and sheets were dirty.
Our room received no service on Friday, the first time this has occurred to me in a motel
Had a problem with our shower and the front desk person was pretty great. She upgraded us no problem. We stayed there in April and it was very nice. The hotel was clean, the staff friendly. This time the first night a group of people who weren't staying there were scoping out the parking lot. The stairs were dirty with the same stuff for 3 days in a row. It just wasn't the same place.
Friendly staff. The place felt clean The beds were squeaky and uncomfortable.
Directv, free Wifi that wasn't too slow. Room and bathroom clean. Good size bathroom. Small room. No courtesy check-in parking. Breakfast area too small for size of hotel.
Location of my handicapped room right off the elevator Lights in bathroom on motion detector and shut off every time I was in the shower.
The hotel staff were friendly and efficient. The room was clean, attractive, quiet, and spacious. The breakfast was robust and tasty. The landscaping was exceptional. We had bougainvilleas blooming right outside our window!
Attentive, Beautiful , Friendly
Our stay was amazing! The Double Tree was very clean and just great in general. The shower. Very little water comes out and you have to wait a whole for water to get hot.
Very nice, clean hotel. it was a little pricy, but since I was here for an event, a lot of hotels were sold out so it was not a shock.
staff was courteous... especially front desk girl Adrienne Carpets and the feel wasn't the cleanest. But possible renovation going on.
Redlands Dynasty suites is clean inside and out. we especially like the plant growth. it adds to the comfort and beauty of the facility. thank you for your great service. cost worth it. Big rig took multiple parking spaces, 6-5-09
comfortable spacious room; helpful staff printed out map for me to travel to restaurant; had all of the amenities important to us.
Loved the black out curtains. The breakfast was great also. The beds were comfortable and had a good night sleep. Nothing
Very clean hotel, close to the university, which is why we were in Loma linda Would have been nicer to have a slightly lower price, but it was a good deal so I can't complain.
I liked the atmosphere. It is a good place for a business trip - the breakfast bar was pretty good. The front desk staff was courteous. I was on a lower floor facing the parking lot, there were obnoxiously loud people drinking beer from the trunk of their car until about 10pm. This is not a hit on the hotel as much as it is some of the guests.
The price There were stains on the sheets, the walls the bathroom and the room itself were disgusting. There were cockroaches and the staff was extremely rude.
It was comfortable & had good air conditioning There was ants. Coming in from the sink
Good price. good location for short stays
Soft bed, very nice staff, No bad points
The young ladies at the check in/check out desk were nice and professional. The grounds were neat and clean. There was no toliet tissue in the room, had to track down housekeeping. Both beds had stains on the sheets, my bed had what looked like black mascara smudges on the upper head part of the sheets (covered by the pillow). My friend's bed had "something red" what looked like blood on the upper part of the sheet and her bedspread had rips. One reason I chose this motel is because the picture shown on the website was so pretty (I forgot that could have been any of their rooms and who knows how old the pictures where). And lastly, the issue that was of most concern was that the bathroom had lots of little ants crawling around, both on the floor, on the walls and especially in the bathtub and bathtub walls. Not sure if I would stay there again, since I don't know if all the rooms are like that.
The price was really good, the room was really clean, but the breakfast was really poor, just coffee, muffins and orange.
Quiet & very convenient to all locations. Very reasonably priced. Key didn't work at first. Had to wait for staff to return from break to get it taken care of.
Comfortable beds. Being on the second floor, we are in our 70's so not fun carrying suitcases up the stairs.
nice room brekfast
We loved this hotel ! The rooms are brand new and we loved the pool. Breakfast was great with so much variety; the staff could not have been more helpful. We will be back
Good price, location, new hotel. We had an issue occur that the hotel couldn't accommodate, so they called a sister hotel down the road a bit that worked out. They also helped us get our refund thru an outside vendor. So kudos for going the extra mile. I would give them a try again based on there efforts. Will have to drive a Little to find good restaurants.
found hotel to be well maintained and clean, enjoyed free breakfast, staff was very friendly and professional. have stayed at the hotel twice and will stay again.
My stay was very nice and comfortable, affordable , and clean
Just Passing through and stayed two days. Loved it close to the Outlets and the Casino.
the purpose of our trip, specifically a concert. Less than 10mins away from the outlets and the Casino. Easy in/out access to the freeway. Fairly new hotel. Very clean. Amble space in the rooms. The AC was very quite. Only draw back would be the showers that are somewhat loud. Far away enough from the freeway where noise isn't an issue. Few places to eat around the hotel, but if you're going for the Casino, you probably already ate there. There are some chan restaurants further up the street towards the casino. Great choice. Would definately stay here again.
I got caught in bad freeway traffic in San Diego driving up, called to confirm/hold my reservation, and the guy, who couldn't have been nicer, said, 'Take your time, sir, you room will be ready when you get here.' Just off the 10 freeway, this HI is clean, orderly, and the room was v. clean and odorless. Pretty quiet place with a little residual highway noise, but all the lodging along this corridor is close to the freeway. There was plenty of food in the morning, beginning 6 a.m., fairly usual continental fare--bagels, yogurt, muffins, sausage, good coffee and vat of scrambled eggs (though the eggs seemed of the instant variety though not terrible). I'd stay here again.
Everything is lovely about this hotel... The general manager (DC) was a true delight, and made my husband and I stay perfect!! Lovely clean rooms, exceptional service, and great breakfast. We will be back!!
It's not the greatest stay but worth the price I think. Stayed on the first floor, the bed was sunken on the side closest to the window. But the room was clean. I couldn't really see out of the windows due to the frosting over from being dirty outside. The breakfast was good. Pancakes, biscuit and gravy and instant scrambled eggs/omelettes. Yogurts in the fridge.
The hotel is beautifully made up. The staff was so helpful and went above and beyond their call of duty, one in particular 'Chris' at the front desk...
Location Staff isn't as courteous as expected. Overall fair attitude. Regular rates are overpriced. No fridge or microwave in hotel room.
It was clean and well staffed Air Conditioning--it shuts off the AC when you leave the room (motion sensor I believe), so when you return at the end of the day, the room is uncomfortably warm, not cool.
The beds were very.comfortable and the room was a good size Not really
Very clean and comfortable. Hotel staff gracious and welcoming. Breakfast was hot and good. Parking close. Excellent experience! No
Great front desk team, super attentive, really tries to make your stay amazing. Super clean. Tasty Breakfast options, different for both nights of my stay. Quiet rooms, huge spaces, well equipped kitchen. Nice TV's / plenty of channels. Uber drivers have no clue how to get to and from.