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it was clean I'll give them that much but they seriously need to do some upgrading I've stayed at this hotel before, but this last time the quality has gone down. They used to offer a cable package, but now there's only like 20 channels. Their Wi-Fi is also so slow and the signal is so weak that you can't even use it. Don't plan on staying here if you want to be comfortable in your room. I had to check out early and go to the hotel down the street "Americas best value one". This other hotel was much nicer and the price was cheaper
It was close to great golf at Tukwet Canyon. Good hbo tv available Breakfast was poor - limited menu and very sugary.
I love how nice and comfortable it is because having two sons,being a single mom,homeless is difficult enough but knowing we are safe and able to put our heads down at night and close our eyes worry freevis soothing. They help you find the cheapest rate That I ran out of money and had to leave
clean, modern rooms we'll kept too close to freeway
The hotel was good.
The room's cleanliness, new carpet, new TV, nice bath towels and gracious person at check-in. Motels closer to Palm Desert & Indio were almost 3x higher in price Lighting was glaringly bright
People are very friendly and helpful, and the room was clean and usefully arranged. The chair height worked with the table, the outlets were near the table and I could watch tv and use my computer at the same time. Bonus. I am travelling with coolers and there is no freezer compartment on the fridge.
This guest did not leave comments about this hotel.
The directv. Cannot change input on tv. The breakfast is awful. The basketball court is too close to the vehicle entrance.
It is next to highway 10, hard to get into sleep at night. Also, the internet is very slow, was told the antenna is not working.
I liked the price. Everything. Staff, Room, everything.
Nice location, room is clean and good space, Breakfast was very minimal. No access to vending machine or Ice machine.
We were in town for a wedding and wanted to stay in the area overnight. The room was clean and comfortable. Staff was friendly. Plenty of parking.
Very clean for an older motel. More than I expected. Maybe a little close to freeway
The young ladies at the check in/check out desk were nice and professional. The grounds were neat and clean. There was no toliet tissue in the room, had to track down housekeeping. Both beds had stains on the sheets, my bed had what looked like black mascara smudges on the upper head part of the sheets (covered by the pillow). My friend's bed had "something red" what looked like blood on the upper part of the sheet and her bedspread had rips. One reason I chose this motel is because the picture shown on the website was so pretty (I forgot that could have been any of their rooms and who knows how old the pictures where). And lastly, the issue that was of most concern was that the bathroom had lots of little ants crawling around, both on the floor, on the walls and especially in the bathtub and bathtub walls. Not sure if I would stay there again, since I don't know if all the rooms are like that.
nice room brekfast
Soft bed, very nice staff, No bad points
Comfortable beds. Being on the second floor, we are in our 70's so not fun carrying suitcases up the stairs.
Good price. good location for short stays
The price There were stains on the sheets, the walls the bathroom and the room itself were disgusting. There were cockroaches and the staff was extremely rude.
It was comfortable & had good air conditioning There was ants. Coming in from the sink
Quiet & very convenient to all locations. Very reasonably priced. Key didn't work at first. Had to wait for staff to return from break to get it taken care of.
The price was really good, the room was really clean, but the breakfast was really poor, just coffee, muffins and orange.
They had a microwave and mini refrigerator Flat screen HD TV Very hard rough towels Baby spiders on the roof in the light bulbs Blankets were also uncomfortable
Very very clean, family run, nice area close to alot of shopping. Everything walkable. Quiet.
When first getting there i thought from the outside that i had made a mistake. While checking in the staff was friendly and hospitable. When entering the room I thought the worse and to my surprise the room was outstanding. Hardwood floors in the room and tile in the bathing areas. They were just putting in the HD and the scent of the room was basic but welcoming. The only thing I didn't like was their mandatory cleaning around 12pm-2pm. You are required to leave your room for the cleaning. So if you are staying more than one day you will be expected to leave. but when you return your room will be cleaned and fresh smelling.
It was close to anything I needed....it was very quiet and the staff helped me with anything
The bed was comfortable They didn't open the pool until 10 a.m. so I didn't get a chance to even sit in the hot tub before we had to check out in the morning.
Took us FOREVER to check in, then the key they gave me was for a room that was already in use!
Nothing Bad staff bad service..all bad Never stay there..
I needed a room to get ready for my work holiday party instead of driving home one hour away and the whole experience was perfect! I wanted to feel safe and get a nice simple room. This definitely met my needs and expectations. The gentlemen working the front desk that evening was very pleasant. Definitely worth the money. Nothing!
location- room decor -color combination .. clean room- breakfast...increase the hours till 11am ... there is a tree in the middle of the parking lot- CUT IT DOWN paint the facility-make it look new- 2nd floor carpet-floor is dirty- clean it or REMOVE IT ... came for pow wow- it was close to morongo casino- pave the parking lot- its worn down ...
The women at the check in window was so very RUDE. There was no Hello, how are you, ect...asked for my name, and collected the money then shut the window...I had to knock and ask for an additional pillow, she says there are none available....Absolutely RUDE
The Clerk at the desk when we arrived was great, She was friendly, and she called our room to see if everything was ok. The person on the morning shift also was very kind. There were eaten Sunflower seeds at the bottom of my bed.
The location is close to the high way easy if it's just to continue traveling. The breakfast is simple but ok. The door was almost falling apart, I guess with one shoulder push it's open. Because it's close to the high way you can hear the cars driving on the high way but when tired as I was it's no problem.
I liked the cleanliness and size of the room, as well as the courtesy from the hotel office staff.
Convenience, location to food gas stations outdoor shopping center and centrally located the word actress to Big Bear San Diego Palm Springs or LA is all done by about an hour-and-a-half travel several fast food restaurants located within walking distance along with a sit-down restaurant a car dealership with you want to look at Fords right across the street
Got an upgrade to a king size bed. Great deal! Nice bathtub jacuzzi style.
staff would not let person i was meeting into room and they had to stay in lobby for a until I arived
I absolutely have not one good thing to say about this hotel or location! The room was not very clean at all! I figured if i rent a room i would be able to sleep in but that was not the case at all the curtains closed didn't even matter the sun beamed through the room, my wife shoes held the curtains closer to the wall. On the website it never said it was under construction so hearing the loud noises from all the machinery was beyond annoying!! The room was filled with roaches, the tv remote had no back, the batteries were held by tape, the shelves were extremely filthy. My wife did want a refund she said it was beyond ghetto but since we booked online we were told we couldnt have a refund. Never will i ever stay there again and the pictures online looks nothing like the actual hotel in person!
nothing The room was highly infested with roaches.
Enjoyed the stay quiet, location was good and price was great. Only thing i think it could use some new paint on the inside but that's about it.
Seems like someone has tried to clean it up... But it's in a hellhole of a neighborhood. Walls were VERY thin, and our neighbors were not upstanding citizens. Whole place just sketchy.
the desk staff were good, but communication with other staff was difficult, not able to ask housekeeper for a washcloth or towel. also window was very drafty[ bed under window ] , what appeared to be a dealer hanging at the corner [ about 50 foot from hotel ] and loud traffic noise.
Price and the location The pool should be open later
It was in my price range. not expensive at all no I loved everything was awesome place to stay
Close to the freeway They don't tell you that they charge 50 dollars deposit.
This guest did not leave comments about this hotel.
The hotel was very clean and comfortable. The staff was friendly. The fridge did not seem to work. It was not important enough for me to bother calling the desk about it. The location is not stellar but it is very convenient to the highway.
This guest did not leave comments about this hotel.
Big Room. Visibly Clean. Spiders!! Breakfast is Coffee and those gas station donut things.
The location was good by everything
The gave me a smoking room instead of an non smoker , keep in mind I have asthma and my son. The night we check in decided to stay two nights they guarantee the same rate but in morning different staff charged us more.
The lady in office and TNT channel to watch playoffs. The man in office rude.My boyfriend is in a wheelchair,after his bath we needed more towels they would not give them.We paid with a credit card and still had to put $50 holding fee.The blanket had holes.The heater smelled awful.There was a bug in tub.
locatiin is super convenient The main desk people. My sister xame to pick me up with her kids, and the guy at the front desk wanted to ivercharge me becausae he suspected me to have squeezed 5 people in a 1 bed room
Price was ok The phone in the room did not work at all, could not get a dial tone or call the front . The remote volume buttons worked only sometimes and the volume buttons on the TV were locked so when the remote decided not to work you could not use the TV buttons.
Hotel location is near the freeway. Located near resturants, grocery stores, and gas stations. Room was clean, had refrigerator iron blow dryer TV flat screen. The mattress was very uncomfortable,you could feel the springs. The pillows way to soft, had to bundle them together to get support.
1st of --the owner&his family--need to take some classes in business &hotel!i know they own the place,but if it wasnt for hard working Americans,like myself--without customers --no hotel..&;i was really upset before i checked in,because that wasnt the#1
Hotel was in a great location. I would stay here again.
Value for the Money was great. I couldn't have asked for a better rate!
I had a horrible experience at this hotel. Not that clean. Hard bed. Breakfast items: very limited. Breakfast space: even more limited, right at the entrance of a very small office. But all that would be ok in comparison to the incompetent and rude staff. Checked-in by unpleasant woman who hardly spoke to us and who appears to have been the one making the mistake of giving us a room for 1 night instead of the 2 nights it was originally booked for. So on the second night (2:00 a.m.) we came back to find our room was given to another people and all our stuff was bagged,taken out and put in their laundy room. Had to return to the room to pick up clothing items they left in a drawer and the couple already sleeping there were pretty upset at us (meaning: hotel person and ME!) The guy handling this situation became defensive and rude instead of apologetic. The whole thing was a humiliating experience
Good, clean serviceable room. Good Value for the money. A little noisy!
The hotel staff made my stay enjoyable!
Hotel was great!
We enjoyed how safe we felt here.
This place was a great place for us to stop on our way to our destination. Thanks again!
The carpet is really nice! I liked it here.
Room very comfortable.
It was very quiet. You didn't hear people outside coming in and out like some places. Very nice place. We have no complaints about our stay.