Overview

The Westin Resort & Spa, Cancun

Blvd. Kukulcan KM 20, 77500 Cancun, QR, Mexico
+52 998 848 7400

$101+

Rates
Check in
Check out

Overall guest ratings

7.7/10 Good
Based on 2,040 reviews
See all reviews

Review highlights

  • 8.6
  • 8.6
  • 5.7
  • 5.1

Good to know

  • Friendly service
  • Great view

Nearby

    Show all

    About

    The Westin Resort & Spa, Cancun rests peacefully at a quiet end of Cancun’s Hotel Zone. Enjoy the serenity of private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon, plus easy access to Cancun’s excitement. Lounge endlessly at our glorious private beaches and four outdoor pools. Pamper yourself at the luxurious Heavenly Spa by Westin™. Or pick up the pace with countless water sports, plus tennis, golf, a top-notch gym, and fascinating local tours and day trips. Each of our 379 bright and airy guest rooms feature inviting contemporary decor, the signature Heavenly® Bed, and stunning Caribbean Sea or lagoon views. For an upgrade, consider our Royal Beach Club, with its exclusive services and private pool.

    Less More Starwood Hotels

    Amenities

    • Free Wi-Fi
    • No smoking
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Childrens programs
    • Laundry facilities
    • Child pool
    • Babysitting/child services (surcharge)
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
    • Internet
    • Indoor pool
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,040 reviews
    • 8.6 "Great service."
    • 8.6 "Location is great."
    • 7.5 "Good breakfast."
    • 6.6 "Average cleanliness."
    • 6.2 "Rooms are ok."
    • 5.7 "Average amenities."
    • 5.1 "Average value."
    • 3.9 "Internet is poor."
    • 3.7 "Vibe wasn't good."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 1,020 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.2 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.3 "Good breakfast."
    • 6.5 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.2 "Average amenities."
    • 4.8 "Value below average."
      4.4 "56% thought it was overpriced."
      3.0 "The price was too high for 70%."
      4.2 "58% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
      4.4 "56% thought it was overpriced."
    • 3.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 775 reviews
    • 9.6 "Wonderful beach."
      8.8 "Beach sports facilities are great, according to 88%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 7.8 "Good breakfast."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.9 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 5.7 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Average amenities."
    • 4.1 "Internet is poor."
      4.7 "53% thought it was overpriced."
    • 3.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 40 reviews
    • 8.8 "Location is great."
    • 8.5 "Great service."
    • 6.2 "Rooms are ok."
    • 6.2 "Average amenities."
      6.0 "60% thought the building was acceptable."

    Overall Rating

    7.7 Good
    Based on 204 reviews
    • 8.3 "Location is great."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 7.3 "Good pool."
    • 7.1 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
      6.4 "Beds were acceptable for 64%."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 6.1 "Food is average."
    • 4.9 "Value below average."
    • 3.7 "Vibe wasn't good."
    View all review categories
    Hotel type
    Guests say this is a wonderful resort hotel.
    Guests recommend this hotel for business travelers.
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent Reviews

    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?