The Westin Resort and Spa Cancun

The Westin Resort and Spa Cancun

7.8
Good

Based on 2,984 reviews
 
Boulevard Kukulcan KM 20, 77500 Cancún, Quintana Roo, Mexico
  +52 998 848 7400
The Westin Resort and Spa Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Priceline $94
KAYAK $107
Expedia $109
Priceline
per night
KAYAK
per night
Expedia
per night

Rooms

Check-in
Check-out

Standard Rooms

$94+

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Bed Type
Provider
Nightly
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Unknown
$139 per night
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Unknown
$158 per night
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Double bed
$261 per night
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Unknown
$94 per night

Deluxe Rooms

$107+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$107 per night
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Unknown
$109 per night
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Unknown
$109 per night
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Unknown
$109 per night
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Unknown
$109 per night
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Unknown
$109 per night
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Unknown
$124 per night
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Unknown
$130 per night
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Unknown
$134 per night
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Unknown
$134 per night
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Double bed
$135 per night
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Unknown
$137 per night
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Unknown
$140 per night
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Unknown
$140 per night
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Unknown
$143 per night
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Unknown
$147 per night
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King bed
$154 per night
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Unknown
$157 per night
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Unknown
$157 per night
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Unknown
$159 per night
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King bed
$163 per night
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Unknown
$165 per night
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Unknown
$175 per night
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Unknown
$201 per night
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Unknown
$205 per night
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Unknown
$212 per night
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Unknown
$214 per night
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Unknown
$214 per night
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Double bed
$226 per night
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Unknown
$289 per night
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King bed
$379 per night

Double Rooms

$118+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$118 per night
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Double bed
$150 per night
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Unknown
$177 per night
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Double bed
$201 per night
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Unknown
$222 per night
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Double bed
$225 per night
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Unknown
$233 per night
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Double bed
$303 per night

King Rooms

$172+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$172 per night
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Unknown
$248 per night
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King bed
$260 per night

Luxury Rooms

$120+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$120 per night

Reviews

Traveler rating

230
113
61
25
18

Time of year

Traveler type

Show reviews that mention

+
close to the airport
beach club
time share
lagoon view
breakfast buffet
beach location
beach and my room
major construction
staff was very friendly
room service
pool area
good food
great hotel
old rooms
  • Excellent
    May 2018
    8.8

    Luxury on the beach

    We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.

    IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.

  • Mediocre
    Apr 2018
    3.7

    Amenities

    Beachfront

    No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.

  • Excellent
    Mar 2018
    10.0

    stunning view from our room 1174

    love the view and the room decor

  • Okay
    Oct 2017
    4.8

    The hotel is undergoing renovations

    Staff of the hotel. The beach and the view

    In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .

  • Excellent
    Jul 2017
    9.7

    Great beach!

    Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.

    Noise from present renovations and bathrooms near beach/ pool could use more frequent service.

  • Okay
    Apr 2017
    5.7

    Attentive staff - run down property

    Friendly staff

    This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day before.

  • Excellent
    Mar 2017
    9.4

    A nice beach resort

    Beaches

    Breakfast too expensive

  • Good
    Dec 2016
    8.0

    The Beach side view was breathtaking. Catered to my husbands gluten free diet. Staff was excellent at every turn!

    Doing maintenance a few rooms away with very smelly glues and chemicals along with noise. Food selection for celiac and vegetarian diets is limited and boring.

  • Excellent
    Jul 2016
    10.0

    They upgraded us to an Ambassador suite. Best sleep of our entire vacation. Loved the beach and the pool. We reveled in the torrential thunder and lightning while enjoying our rack of lamb, pizza and martinis at the BBQ restaurant under the palapa. Service was great too. Nice view from both balconies in our room.

  • Good
    May 2016
    8.0

    very close to the airport one of the 1st stops from the airport

    It is really far from the party zone, had to pay $20 taxi each trip from the hotel to the party zone.

  • Good
    Mar 2016
    6.2

    Grounds are beautiful but the rooms are well below

    The beach The buffet The public areas

    Poor quality and cleanliness of room Construction across the hall which started at 9am and filled the hallway with dust.

  • Excellent
    Dec 2015
    10.0

    Just delightful

    If you aren't into the party scene, this hotel is located well away from the main "strip" in Cancun. The food is excellent and the menus offer multiple healthy options. The hotel is also very environmentally friendly. Staff is the friendliest we've encountered. They all work very hard but still take the time to be pleasant.

    A little inconsistent about which restaurants will be open on any given night

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About

Overview

The Westin Resort & Spa, Cancun rests peacefully at a quiet end of Cancun’s Hotel Zone. Enjoy the serenity of private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon, plus easy access to Cancun’s excitement. Lounge endlessly at our glorious private beaches and four outdoor pools. Pamper yourself at the luxurious Heavenly Spa by Westin™. Or pick up the pace with countless water sports, plus tennis, golf, a top-notch gym, and fascinating local tours and day trips. Each of our 370 bright and airy guest rooms feature inviting contemporary decor, the signature Heavenly® Bed, and stunning Caribbean Sea or lagoon views. For an upgrade, consider our Royal Beach Club, with its exclusive services and private pool.

Starwood Hotels

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.8 Good

Based on 2,984 reviews

9.1

Beach

8.2

Location

4.8

Vibe

4.7

Value for money

Things to Know

  • Great view

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased Accessibility
ATM on-site
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot Tub
Outdoor pool
Scuba diving
Snorkeling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Airport Shuttle (Surcharge)
Private beach
Storage available
Terrace/Patio
Elevator
Massage
Kid-friendly
Laundry facilities
Child pool
Hairdryer
Babysitting/child services (surcharge)
Pets not allowed
Free parking
Steam room
Free valet parking
Wedding services
Outdoor tennis
Cribs available
Cable or satellite TV
Kitchen/Kitchenette

Location

Most Popular Landmarks

  • El Rey Ruins 1.5 mi
  • Playa Delfines 1.5 mi
  • Museo Maya de Cancun 2.3 mi
  • Wet'n Wild Cancún 2.3 mi
  • Kukulcan Plaza 4.5 mi
  • Playa Marlin 4.6 mi

Cancún Travel Guide

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