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The hotel was nice, clean, and staff was friendly. The proximity to the airport was great. I left the airport at 4am, and there was complimentary coffee at the reception area (big plus for me). I would definitely recommend. I had trouble connecting to the Wi-Fi, and the shower head could've been cleaned a little - water sprayed in every direction. If I had had a safety pin with me, I would have cleaned it myself. So, I ended up using the hand-held attachment. Last but not least, the shuttle service from the hotel to the airport could have been complementary - it is literally a two-minute ride. However, it was definitely not expensive.
Convienient to ap. Clean. Free shuttle from ap but you have no way to know. Paid for king, got queen sized bed. No coffee in room. If you didn't pay for breakfast they didn't want to give you coffee but another guest told us it was free. Stayed 2 days but had go back down the 2nd day as our keys wouldn't work. No free shuttle back to ap. Told us a snack was free between 4-6 am but when we arrived near 6, they said that they had already put it away and didn't even want to give us coffee. Would not stay here again.
The condoms in the room, branded with the hotel logo, were an unusual touch! Made us wonder if we had booked into a `rent by the hour`place!
good location, nice little local bar next door, friendly staff in hotel and helpfull. happy to keep our luggage safe beyond our stay.
The hotel was extremely well located and in a very safe neighborhood. The staff attempted to charge me a tax of 50,00 reais for a room for a couple because when I booked I clicked on "single occupancy" by accident even though when you book for a "couple" you don't pay any more money. Futhermore, I was without wifi for half of my trip which as an international traveler without a functioning cell phone is unacceptable since wifi is the only way i can communicate; also when the wifi was working it was EXTREMELY slow.
Staff is helpful. Nice breakfast. The bathroom is not too old fashioned.
The pool was small but nice with a beautiful view of the harbour I arrived at 8.30 am, flying from Curitiba. The staff member behind reception, pointed to my booking form, where it said that I could check in at 12.00. I told him I understood that, but was it possible to check in earlier, as I need to shower and get to a business meeting by 10pm. He said I could have a room if I paid an extra night. I argued, and he was very unsympathetic to my needs. There was no manager on duty to help. Finally on principle I said I would cancel and check into another hotel. Two other staff behind reception told him to go ahead and book me in. So he did, but with mo apology or smile.. he had absolutely no sense of customer service whatsoever. On another note, the area around hotel is quite dangerous....
Despite the location in a ugly area of the city, it becomes strategic because it's near the bus station and touristic downtown. There was no hairdryer in the bathroom, despite the hotel being rated as four stars hotel.
The hotel is in front of the city´s bus station. The room was decorated with simple and old furniture, but it was quite confortable especially during a sojourn. The hotel wasn´t aware of my reservation until I phoned to confirm it, although I had already received the confirmation from Booking.com. The breakfast wasn´t satisfactory.
Price and location was convenient The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.
The staff are very professional and cheerful. the rate is high!
Central location very safe and a lot of restaurants in the neighborhood The place
Excellent location, next to a nice mall and many restaurants A bit pricey specially when they add a high surcharge to the published rate