Cap Ferret Hotels

Fantastic scenery and ambience. Great for cycling and general relaxation. I am widely travelled and it is my favourite place in the world. Bed and room is too small. Bar and restaurant should remain open in evening.

Politeness & general attitude of all the staff at reception, also the cheerfulness & efficency of the cleaning staff. Felt that car parking charge of 15€ was excessive. Because of this we parked nearby in the street at no cost.

The hotel was clean, well maintained and located by the venue we were attending in the morning, so it was very convenient for us. But above all, staff were very helpful and efficient. They helpede us with car park, directions, and recommended us the best local restaurants and bar. Unfortunately, i believed that the breakfast was not up to standard so we ate only once and we had to find other arrangements in the morning which was not convenient. In regards to security i noticed that the sliding's window of our room (416) had not locked. I dindt like the fact that we reserved a double room and were given a room with two single beds joined together.

Staff was very helpful and attentativ. We loved the colours, the design and the position of the hotel. Parking was expensiv.

The staff were very helpful and friendly, the car parking was easy to use and easily accesssible from the hotel and road. We found the cost of the breakfast and mini bar a little expensive so did not use these facilities. There was no shower holder in the bath, we did not complain but nobody noticed this.

Being near the beach Price, staff, room.

Helpful staff,perfect location and quite spacey room. The hotel is overpriced for a regular 3 star property, ecpecially if one adds local tax, breakfast and expensive parking

Very friendly staff. Nothing negative.

Expensive & poor breakfast. The requirement for having to buy and wear bathing caps and footwear in the spa pool.

The overall comfort & cleanliness plus vg spa & pool! The reception Staff could be much more cheerful & eager to help....poor! Breakfast was far too expensive & the Dinner men too !!!

Big and clean room and nice bathroom At arrival the only explanation is where your room is situated, no explanation for other facilities in the hotel. Breakfast buffet empty before everybody hat breakfast. Dinner very poor and personel very nervous. From 7.30h to 9.30 personel is busy with preparing tables for lunch on the terrace... why making so much noice so early ? I would recommend it only for business purpose not for holidays.

Friendly staff Scary, dark car park but very useful to have it!

the location toilette cubicle very small and i am average size!

The location, the possibility to use internet for free, the kindness of the staff The Car park was gloomy and smelly (even though apparently it is not in the power of the hotel to make improvements). No refrigerator in the room.

The nice staff made us feel so welcome! One minor thing perhaps: the door locks were unreliable - difficult to know if the door was actually locked from the inside (we had strangers three times accidentally walking into our room hehe :-)

The excellent location in Arcachon - just a few steps from the lovely promenade and beach with no roads to cross. The room was very pleasant with a small balcony and with a 'side' seaview. Large comfy bed and small but well appointed bathroom. Very helpful and pleasant staff. Underground car parking was a bonus too. The WC was so small you 'almost' couldn't close the door!

The position was good, we liked the facilities and the town

The hotel is in a beautiful building in the heart of a leafy quiet residential area. The hotel staff was very welcoming and helpful. The perfect place to relax and get some fresh air. The hotel is in need of some refurbishing and the swimming pool was not very clean.

The place is correct. It's situated in a calm place uptown, although the centrum/beach is easily accessible. Visibly designed for longer stays. Plain, big rooms where the kitchen dominates over design and comfort. Rooms without character, bed too short (needed a chair at the end as extension). Toilet is too small to be easily accessible. Rather poor breakfast.

Externally, the hotel doesn't look like much, but don't be misled. Once inside you are greeted with a charming reception area which leads to a nice bright conservatory out the back. Our studio was big and clean and the kitchenette provided everything that we required. The breakfast was plentiful and the dining room was lovely with big windows letting in the sun. The staff were helpful and polite.

Good value for money, pleasant helpful staff particulary young lady who showed us a map & pointed out local points of interest, recommeded a restaurant Room although spacious was tired & in need of refurbishment

Helpful staff. Tidy. Good value. Nice view from the room.

excellent location close to port and not too far from beach

Bedroom a good size for a budget hotel. Staff friendly Breakfast options a bit limited - for example only one choice of cereal

The view from our 4th floor, harbour side room would have been good if the weather had obliged! Decor dated. Staff were subdued. The bar/breakfast area was a bit souless. And although there could be many restaurants open in the area, on a wet Sunday night in October there were few - it would have been nice if either the hotel made available a few dishes or helped guests order food to be brought in to the hotel from the nearby pizaa take away etc. Breakfast was adequate.

Staff very pleasant & not patronising over my poor french - big plus point The air conditioning appeared erratic, no tea/coffee making facilities in the room, decor needs updating.

Room and balcony and parking were fine, would have liked sea viiew instead of back houses etc.Service was fine too. No tea making facilities in room - for cost would have expected this at leat.

Good location rude staff