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One of the employees with the kitchen was seriously the greatest human being on the planet. She made our trip, her enthusiasm and excitement was amazing! Refrigerator didn't work bu the next day they fixed it. Food was always cold.
Checking out!! Changing rooms! I would not stay at this hotel again. The walls are paper thin, Brothel springs to mind, we heard things noone should ever have to hear!! The restaurant was rather expensive, try Jack in the Box next door!
This guest did not leave comments about this hotel.
Pleasantly surprised how nice the room and property were.
Features and ammenities
Clean, Friendly, and breakfast No
Security on staff in the Parke lot. For a woman, that extra sense of security is appreciated. The speed bumps ðŸ˜Š
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Staff were friendly and helpful. Loved the strawberry water and cookies as well as fruit awaiting my husband and I when we returned from a day out. Breakfast was fantastic; varied and included hot choices. Nope!
Conveniently located near Stub Hub Center in Carson, CA. I love that the hotel provides complimentary fruit (apples/oranges) and coffee & tea in the lobby.
This guest did not leave comments about this hotel.
Hotel is clean staff is awesome and really helpful loved that they have a security at night time right off the freeway close to dinning places ,gas station ,shopping center Walmart and target the only thing was that breakfast area is to small
This guest did not leave comments about this hotel.
Very very clean I don't have any complaints about this place
The perfect balance between a nicely remodeled clean, safe and affordable room. The staff was very friendly and accommodating the location is perfect if you were planning on staying in the Anaheim or LA area, but don't want to deal with the normal trouble associated with LA hotels. Plenty of parking for trucks and trailers. This is the hotel base of operations for the local refinery workers, and things can get a little rowdy at night. The staff was nice enough to put me in one of the front rooms, which was much quieter on Night two.
By the appearance, it looks very clean and neat. We found bed bugs a few hours after we arrived and left immediately. Not worth $91
The staff was very friendly and pleasant. The hotel was very clean. No elevators.
Great breakfast. Again, it is no longer a Quality Inn. This made for a lot of driving around looking for the Quality Inn that is now a Clarion.
helpful staff, free wireless internet and comfortable rooms includuing a fridge check-in could have been quicker
Your room keys are very poor, mine worked only after trying for several minutes, the secound day they would not work at all !!!!
IT'S ALL ABOUT THE STAFF.....from our late check- in to shuttle arrival at LAX. Having limited knowledge of the vast local area, we chose this hotel because of the Wyndham name and its location to the airport. Each and every person of the staff treated us professionally, pleasantly and with a sense of real care regardless of the job description. Hats off to this team!
Super amazing beds! Breakfast is decent. Staff were all very friendly and helpful. Climate control didn't work in room, I don't think it worked on the entire floor so be sure to ask about it when you check in. Hair dryer was from the 80's. Parking for $15 seemed excessive.
Friday morning there was a breakfast buffet with egg and sausage patties, waffles (cook your own) , muffins, fruit, coffee, fresh fruit and various waffle toppings. There was instant oatmeal and dry cereal with milk as well. I'm sure I might have missed a few items, but I was very satisfied with the choices. Ample tables and chairs to accommodate everyone who choose to stay there. Bring a tray from the room if you want to take it to go (breakfast in bed?). Warm room. There were too few stations on tv and only one chair in the room, but I'm sure I could have gotten another one if I asked. Wifi was spotty on 6th floor. Parking fee of $15 was unexpected.
The staff is friendly and the building itself was pretty quiet give its proximity to landing strips at LAX. The exercise facility is quite nice. The express breakfast is limited, but gives a few options. My room was not clean--and frankly wasn't ready when I checked in at 4:00 pm (no bath towels). Toilet didn't flush well. Water didn't drain well in shower.
Called ahead to let them know I would arrive late. They said no problem. When I arrive they gave my room away and instead of 2 beds we got a bed and a pullout. Not OK. The first room they gave us had no water pressure so we had to move to another room. The front desk attendant had absolutely no remorse or empathy about the situation. Terrible service complete and total liars...
Easy access, comfy bed, great amenities (tea, coffee, hot water in the lobby), friendly staff The shower head and towels need updating
the location and being close to the airport for an early morning flight The hotel. The dirty worn out wallpaper, the broken AC units, the bathtubs that don't drain durning a shower. The hotel smelled like old cigarettes and the carpet in my room was dirty with crumbs. The pillows are all lumpy and half the size of a standard pillow. We requested different pillows but we're given the same type of gross lumpy pillows.
Room had a stale smell. AC cut off and on all night and was very loud.
great breakfast included. airport shuttle was very convenient. staff was friendly. bed was comfortable and everything was clean and up to date.
I called hotel 3 times and shuttle never came at airport. I had to wait for 1 hr finally I took a cab to hotel DO NOT take this hotel if you want shuttle from airport.
Close to airport
the location room service food. the french soup was disgusting. There was also no glasses in the room. time it took to get the food valet parking took 15 mins to get our car
Hotel staff was outstanding; from valet, front desk & concierge all the way through to pool attendants, room service and bell desk.
Marina Totality , needs upgraded , bathrooms , amenities , need more restaurants .
I like the avalibiliy of the staff For a younger crowd in there 25-30 age it's not an appeasing hotel it's more for older crowd like 50-60 so for me being a pro Olympic athlete and being 23 yrs old I didn't enjoy it that much
Staff is great, and generally a very nice hotel. Doesn't live up to our expectations based on previous experiences at other Ritz hotels. It feels tired, not as luxurious as others, and is starting to show some age without upkeep. A simple example would be the pool has cracked tiles and feels rundown.
I liked that the hotel was near the water, close to a concert I was attending. I booked this hotel because they had balconies and it was near the water. The balcony was closed due to renovations. The bath tub was small , hotel was a little outdated. Not as special as a experience as I was hoping for
Nice place, but not worth the Ritz premium. I would stay at the JW Marriott in Santa Monica next time I'm in the area.
I can't begin to find words to express how much we enjoyed our stay at the Marina del Rey Ritz Carlton! We arrived on a Wednesday morning with a sick child. The staff immediately took charge helping to get us situated with a room and going so far above and beyond ensuring that our stay was enjoyable. From the person who greeted us to take our luggage, to the valet, to the front desk staff to the wait staff in the restaurant and the gift shop (which opened up for us to get us meds in the middle of the night) to the manager who followed up even after we had left their hotel, every layer was kind, attentive and fantastic! They honestly made us feel like we were at home with family who was concerned about us. What a fantastic experience! T
atmosphere, comfort, russian oil paintings breakfat (organisation)
Room was very nice, comfortable, breakfast was great, location next to an exit for I405 was good, its LA you have to have a car No
It was a peaceful getaway for me and my wife. Very enjoyable and relaxing. Room service was magnificent.
Hotel is located near the international aeroport, it is very convenient for travelers. We liked a really nice design and spaciousness of the room, friendly hotel staff, simple and free of charge parking near the hotel All restaurants and bars except McDonalds are closed after 10pm
good value for the price
We stayed at Ayres Hotel at the beginning of our trip through California. It is conveniently located near LA airport. From here it's a short trip to either Disneyland, Beverly Hills, Hollywood of any of the beaches near Santa Monica, Venice or Manhatta Beach. Staff was very friendly and the Matiss restaurant serves excellent diner. Both the lounge menu and the entrees contain very well-tasting choices. We were pleasantly surprised by the quality of this in-hotel restaurant. Furthermore, we were welcomed with Mexican-style music as a wedding was going on at our arrival.
The room size and location
We had a very pleasant, two night stay at the Ayres Hotel, which is quite a specialty. It's a "European Classic Style" hotel in a modern business like location. The staff was very friendely, the room nice, the beds comfortable and the restaurant (also for the included breakfast) is very nice for the price. Recommended.
Hotel facilities were excellent for families. Breakfast was well received by parents with good selection of cereals and fruit and less focus on hot meals.
It looks like an arts museum. We felt very cosy with its European charm, classy decor and inner courtyard. Amazing amenities for budget-savvy travelers, that we haven't encountered at this class of hotels before: microwave and fridge in the room, in couple with free Internet and free parking it gave an excellent value for the money paid. Staff is going out of the way to help, very friendly and professional. Everything was spotless and everything worked! Matisse restaurant exceeded our expectations with great food and service for the prix fixe menu. Breakfast was filling and tasty (loved the roasted potatoes!) And late checkout (12 p.m.) worked very nicely into our lazy vacation schedule:) Could not quite find anything wrong... Keep the excellent job going, folk! It was kinda far from most of places tourists flock in, but close to the airport.
Nice pictures from russian soviet times :) Maybe not so fast brekfast
My husband and I had a fabulous stay at the Marina del Rey Hotel. Our room had a amazing view of the marina, was very well appointed and the staff couldn't have been more helpful. I would recommend this hotel to anyone traveling to that part of LA.
Ambiance was great from the beachy/sea vibe in the lobby with the "flying" seagull sculptures hanging from the ceiling a wonderful scent machine in the lobby that makes you feel like you are at the beach. Very romantic setting at the outside bar complete with couches and fire pits. Beds were super comfortable. $30/day for valet parking is a bit steep when there is plenty of parking around the hotel. Give an option for people to park their own cars, even if you have to charge a fee.
Vibrant lounge with a nice view of the marina. $30 valet only parking option!! Weird odor in the room
We loved the view, facilities, great beds and location of the hotel. No complaints.
The remodel is first class. The front desk service was fine. The dining was terrible. Slow inattentive service, overdone steak, raw salmon, overpriced.
Friendly and helpful staff Clean Included wired and wireless Internet access (~8 Mbs up & down) Valet parking only ($15/day) Dated interiors Floors are creaky, can easily hear the guests walking around in room above
The hotel has many positives such as: clean surroundings, friendly staff, great food, free wifi, & an inexpensive valet. N/A
Overall we loved the hotel and will go back. Very clean, comfortable, quiet. Nice restaurant/bar upstairs. Courtyard peaceful. Staff very friendly. The paintings of the "Barbie"-like girls in the hallway were odd.
The staff couldn't have been nicer and it made the stay that much more enjoyable! Highly recommended and will stay here again!
Clean. Staff is very friendly. Has a nice vibe. Close to airport. My room particularly overlooked busy street. Decent stay for decent price
We loved the location, cleanliness, size of the room and price. Room service- the breakfast was awful! We didn't eat all of it because it was a soggy wet fried egg sandwich with rolls of lunch meat and wet uncooked spinach. Honestly don't get breakfast there. Also the front desk girl didn't make eye contact or smile once- not sure why but that got to me.
I arrived late because my flight from Miami was delayed a few hours. As I walked in around midnight, the staff helped me load up my suitcases into a trolley and directed me to where I could take my dog out for a walk. I ordered a breakfast that night for sometime between 9:00am and 9:30am the following morning, and it arrived promptly by 9:05am. The staff also allowed for a later check-out at 12:30pm to give me time to maneuver my belonging and dog. Overall, it was a pleasant experience. I would recommend. They stopped serving food for room service pretty early.
The room decor and space were both excellent. The bed felt firm in an inexpensive fashion, but was still reasonable in comfort. The real reason for the low rating in an otherwise four star establishment was the complete lack of hot water pressure at 1030 am on a weekday.
I really thought the room was lovely--large. Things seemed updated and clean. Bed was fairly comfortable--everything worked well. Staff was warm and friendly. Cookies in the afternoon provided at front desk. First bellman didn't tell us that we could stay parked in the Handicapped Parking spot in front. Second bellman did, but a $10.00 charge appeared on the final bill. Staff took it off when I explained. Requested 4 pillows and a view as our most important request. No view and only 2 pillows on bed when we arrived. Bellman brought two more pillows after a phone call. Artwork in hallway is a series of gigantic pictures of 1950 ish dolls---creepy. Including a 5X7 framed photo of one of the doll pictures on the desk in the room. i could see one, but entire hall lined with them.
Love the idea if complementary cookies. I didn't eat any but the idea is great. Thanks. They nickle and dime you on the breakfast. $9.99 for a bowl of oatmeal. Nooooo! So sad. $30.00 for the two of us to have eggs, sausage and potatoes. Really. And the OJ was a separate charge, ouch.
Very comfortable beds. Love the hip decor. Would come back again. Really Nice people. In general we really enjoyed Manhattan Beach more than other coastal cities. It's less cramped feeling and has a wonderful Beach. Valet parking. I'm guessing you could park in neighboring streets if you wanted. It's on a busy street but it's nestled back a bit so you don't feel it.
Check in was super fast. Parking was free & in a gated parking garage which gives peace of mind. Hotel looked updated and clean. Room was clean and roomy. Bathroom was telling perfect size. Wifi was free which is always great. TV worked well. The hotel room bed was super comfy. And the breakfast in the morning deserves a 5 star rating! Shower was probably the only downside.. the water was luke warm at its hottest & I didn't like the shower head water settings.
Everything was wonderful. The rooms are nice spacious and clean. The service was excellent. the breakfast was hot fresh and had many items. The indoor heated pool was very nice for the kids as we went in December and the weather was a bit chilly. Parking is free and the attached garage has plenty of space. Nothing
I've stayed here twice. Both times were great. Clean rooms and bathroom. Comfortable beds. Pillows a little flat. Clean modern feel establishment. Very friendly and accommodating staff. Nice continental breakfast. If you have the time you can monitor the rates and save at least $20 off the normal daily rate. Love this hotel. Will continue to use as my primary place to stay. If you aren't familiar with the city it can appear to be a bad area. It's really not bad but it's definitely not Beverly Hills. All the major fast food places are in walking distance. Close to the airport and freeway. Needs to put a microwave in the lobby with continental breakfast.
I had a flight in the early morning so I stayed here for one night. Room was spacious, clean, and convenient. Price to value was perfect. Free secure parking but you have to walk back down the parking lot and enter the building from the front instead of through the parking lot. The best thing is that it was 8 minutes from the airport! The area was a little sketchy and not a lot of food options near by. The woman at the front desk in the morning could have been a little more helpful. We left our car keys and room key in the room while rushing to our flight, and we had to wait for her to "finish her transaction" in order to get the keys. Breakfast eggs were not fresh and you could taste it but there were plenty of other options.
I booked a handicapped accessible room online and when checking in they had no record. Other than the booking problem I thought it was an excellent hotel.
Staff very friendly and accomodating. Was having work done on my apartment and needed a place to crash. everything was fine
Very clen, good breakfast and friendly staff.
We booked through a travel site and Hampton Inn staff was ill-prepared. Although we paid for three nights, Hampton Inn checked us out after the first night and I had to check us in again. Moreover, we were charged again for the stay even though we paid up front through the travel site. Getting our money back or to even get Hampton Inn to recognize the error was a nightmare. We recommended Hampton Inn to our relatives who were also staying for the Thanksgiving holiday. Because of my wife and I, Hampton Inn booked four rooms. Never again! We will never stay at a Hampton Inn again.
One of the best Hampton inns I have stayed at !! Have stayed here 2x's and will return
Room was nice and clean Parking for $37, valet only was a rip-off!
The service and staff were great - hotel is very nice!
Service Rooms not ready for check in
Parking fee not included in stay
Location, room amenities Expensive, no complimentary waters in rooms or glasses (must be requested from front desk), couldn't get logged onto the wireless internet network in the hotel, loud party til 2:30 a.m.
the ambiance, proximity to the strand/beach, complimentary breakfast, overall service was good. it has the "cool" factor of the club atmosphere at the front desk. however, it is sort of unsettling checking in late in the evening in the middle of the club, without being all done up and all the clubgoers are sort of checking you out while you stand at the front desk. i recommend trying to check in before the night life begins there if you are at all self-conscious. i like the complimentary use of bikes and beach chairs. when we arrived our room was extremely hot - even the bellman commented on it. However, after 2 hours the a/c was still not working to get the temp down. We called to front desk at midnight and said we would like to change rooms in the morning. the next day no one contacted us to see if the problem was remedied. the a/c system is strange - it cut on and off all night. in the middle of the night it was very hot in the room but by morning it was freezing cold. the temperature never stayed consistent. it was a very disruptive 3 nights of sleep with the constant temp changes and the clicking and humming of the system turning off and on all night (approx every 20 minutes).
Very dark and claustrophobic rooms. The colors are dark for a spa hotel. And very noisy. We don't call a spa hotel just because there is a tub in the room. more "willing to help" personnel instead of pretentious trendy ones. we request service.
We loved the location. And we loved the quiet professional attitude of all staff- everything done with a smile and curtious attitude. Extremely service minded- which made us feel valued as customers and we will definately stopover again.
- the staff were very friendly at all times - the location of the hotel was great, Manhattan beach and the surrounding area are lovely and its an easy 30 minute drive to central LA - it was very busy, the foyet doubles as the bar which was constantly busy with parties, this meant that there was nowhere for the hotel guests to relax or sit with a drink - the lighting in the room was very dark and due to being overlooked by the main road (ground floor) we could not open curtains to enjoy the sunshine, it began to feel a little depressing in the room!
THe desk staff was very attentive and accommodating.
Staff were very helpful and location was perfect. Close to all the action yet quiet. In the evening you had to enter hotel through lounge bar which at weekends was packed so not ideal with kids.
The room was relaxing and comfortable. It was perfect for my wife and I to celebrate our anniversary. The price was a bit much for what it offered but I was willing to pay becuase of the location and it was a nice place to stay at.
I choose this hotel based on photos online , however they must have stolen the pictures from another site as the building nor the rooms were anything like the photos. It wasn't a terrible stay, but when I think the hilton was the same amount I should have just stayed there instead. Especially when this hotel charged for parking as well. I wouldn't stay here again unless it's around $65 dollars.
Bed Air conditioner not working unfriendly staff
The room was excellent and in perfect condition. The bed was terrific. The room was quiet, even near LAX. The driveway area in front is very small. They need a sign: "Park in undergound garage and take elevator to lobby to check in."
I liked the overall setup of the room. I found it to be very accomodating. The front desk did send someone upstairs; only to find out the person screaming had a mental condition. I was told that had the hotel staff known other arrangements could have been made. In the meantime; the screams continuad off and on my entire stay. I found it very disturbing and wondered how the hotel could have it differently.
Close to LAX. Clean hotel. Great breakfast. Free parking. Water pressure could be a bit higher
the room, services and confort are vety good. The staff is friendly.
For a "budget" hotel this close to the airport, they don't have to try as hard as they do to make you comfortable. All the staff were friendly and helpful. We even got upgraded to a jacuzzi room for no reason!
The rooms were decent sized Bad neighborhood, the shuttle driver didn't drive our shuttle bus time because he wanted to finish his coffee, the beds are very uncomfortable, we bought an executive room and they don't tell you until you get there that instead of having smoking and nonsmoking that they just stick an air purifier in the room and call it good.
very good value for money, excellent continental breakfast available, room was very clean and tidy, lovely decor. The pool and spa made for a relaxing wind down. Small brekfast room
The comfortable beds. Having to pay $10 for extra guets to park. Very thin walls. I could hear the people next door and on top!
it is close to airport and staff is kind. no regular shuttle to airport except on request, it is not easy for people who doesn't drive car as the communication in south CA is poor.
The room is cosy and facilities are good like internet, microwave oven,etc. I would go there again if I have get the opportunity. no complaints
It was close and convenient to my son who lives in Venice. Stayed there in Dec. in the newer rooms on the top floor which was much nicer than the room I had this time. Also, I think the 6th. floor room was about the same price as the room where I was this time.(5th floor) Yes, I opened the sliding door during the night for some fresh air. It was difficult to sleep because of the noise(homeless sleeping in the alley) that my room overlooked.
Was given great upgrade; rooftop is fantastic Absolutely everything was great!
Hotel Erwin is perfectly located on Venice beach, the staff is excellent, restaurant serves excellent breakfasts, nothing to complain about.
Miguel was fabulous and helped us in many ways, he went above and beyond. The entire staff was friendly and helpful The music on the roof did keep us up, and the ear plugs cost money
We loved the new and greatly designed rooms, as well as the young atmosphere of the hotel. The rooftop bar will take off - it is a great place. We will be back! The staff needs some more time together to make everything run smoothly. But they were always very nice and friendly - thanks for a great time with you!
The hotel is realy gret. Great staff, wonderful instalations..... So I really could live there. The price and the cost to park, once the garage is inside the building of the hotel.
Great location, very new, and very nice staff! Perfect place in Venice.
Price Lighting. Neighborhood.
Read some reviews after I prepaid and didn't have high hopes. Got the none smoking room and it was OK. Plesently suprised that the room and small fridge, microwave and a wet bar! Did hear some street traffic in the early morning hours, free breakfest was OK, cold cereal, toast, coffe and juice. Just needed the room to get laid
staff of the hotel are friendly everything are fines
Excellent quality furnishings, the staff was very welcoming.
This guest did not leave comments about this hotel.
I thought this room was great for the price. (TV microwave, fridge) The location was ideal (there was no outside noise to disturb us). The hotel is conveniently located near the Home Depot Event Center (and our visit to Cal State Dominguez Hills for a basketball tournament) I saved this hotel as a favorite site on my Map Quest account for future use.
Mattress smelled heavily of smoke. Febreze between visits could be used. Flat screen tv was a plus
i like the location its quiet and accessible spacious parking. the water has a bit ocean salt smell maybe due to the fact that the location is near a salty river but all in all good location and price.
ok hotel mattress smelled strongly of smoke next time try febreze
Nice remodelded room , maid service done well every day. Said pool but now gone, bummer. easy to find and we felt safe in the area. Well kept outside and owners very nice.Was always pretty full, a good sign. Enjoyed our time there.
Non-smoking room had ridiculously strong smell of smoke Cigarette burn holes in comforter Someone's car was broken into in the parking lot (okay maybe just the car alarm went off, but we couldn't help but wonder) Constant police sirens in this neighborhood People swearing on the balcony outside of rooms After an hour we just decided to abandon the room even though it was prepaid and stay elsewhere.
location; airport shuttle; coffee in room; no valet parking
I had a long day and became stranded in LA overnight. The manager did a great job realizing my situation and helping make me comfortable and ensuring that I had all I needed..
When I had first arrived at the Embassy Suites Los Angeles--International Airport South, I was mesmerized by the beauty of the hotel. I enjoyed the less busy location of the hotel as well. The hotel staff were friendly and comforting. There was no selection of expensive champagne. Kristal or Dom Perignon would have been preferred.
I thought it was lovely. Furniture was lovely and the room was spacious and spotless. The pool area was lovely and the free internet access handy. I would stay here again and would happily recomend it to others.
The bed was new and comfortable. They allowed late check-In. There were young prostitutes everywhere and the staff just let them.As well as Pimps outside. The staff even talked with Johns to arrange room visits with the prostitutes. It was uncomfortable atmosphere. The suite had several holes in the floor , under the carpet. The tubs drain plug was broken. But we said nothing since I was too afraid to open the door again.
I had a Christmas eve and Christmas day unplanned layover in LA. The girl at the front, Jordan really was sweet and nice. Helped my stay start off right.
Excellent service, good decor and layout of hotel plus indoor swimming pool. Staff friendly and helpful without being intrusive. Need to ring the hotel for shuttle bus when arriving at the airport, which is not handy when you have a non US phone
It was excellent & more than fulfilled our needs. Instead of just being a 'kill time / stopover place' we discovered a spacious suite, good bistro food, friendly staff, amazingly efficient check out system & free extras - free internet access, free drinks & nibbles early evening, an excellent breakfast included in the price & a no fuss free extension to stay in our room til our free transfer to airport was due. All more than we expected & reasonably priced. Highly recommend this as a place to stay if waiting for connecting flights at lax or just a family get together in la! Nothing to complain about - all excellent.
location is a little bit far from down town but it's not big deal to you. and the price is very reasonable. I went to there with one girl and two guys. The hotel was very comfortable and even staff is very helpful and kindness. so if i have a chance go to the LA, i would book there again.
The staff was the best, the beds were excellent, the candy at the front counter........will be my choice always in LA......very close convenient to airport.
Clean, good size room that looked somewhat modern. Elevator was really slow but I can wait a bit
Service, room size, and breakfast. Not enough soap for us to shower