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The staff was friendly and my room was clean. I did not have any problems and was only in town for one night so this was perfect for my needs and the price was right.
I didn't have high expectations for this hotel, just needed a place to crash next to the airport for an early morning flight the next day. For a basic hotel, this was surprisingly nice. Rooms were clean, staff was responsive, liked the modern functional decor,was just right. Appreciated that they had security in the lobby checking people's room numbers before allowing just anybody up to the rooms. Was a slight smell of smoke in the room
Smelled like smoke and dirty
Great clean rooms, friendly staff and comfortable bed. Loved the free shuttle service to our terminal as well
Shuttle service yo the airport Great bed
Room was very clean. Housekeeping service is great. Ice machines broken on a few floors.
Needed a place to stay for a few days while waiting for the next flight out of LAX. Staff was friendly and helpful. Room availability was convenient and flexible. A perfect fit. Minor maintenance to ice machines.
newly renovated rooms; cleanliness small bathroom, poor WIFI Connectivity
The night I stayed, it was very quiet Morning coffee and tea did not have tea bags or real sugar
The morning van driver kept texting and not paying attention to the customers
The shuttle took forever to get us from the airport and the rooms were dingy, with holes in the blankets and thin pillows. The rooms are decorated to look all modern but instead they look cheap.
Everything was ok N/a
I was pleasantly surprised that the flat pillows and bed were actually more comfortable than I thought they would be. This was the pleasant surprise of the entire night. The carpets are filthy, the stairs on the way up to the room was filthy, there were no cups in the bathroom, the shower was tiny tiny and the place was over all dirty and had a foul smell. some of the things were just minor things that could have been handled very quickly. Patching a hole in the wall behind the entry door, patching the cracks in the ceiling, things like that that wouldn't take much at all would really have made it better place.
It is close to the airport. The room was old and dirty. Breakfast was poor.
The location was close enough to the beaches. There were crackheads sprinkled around the area there was a spider in my room it smelled like rancid smoke even though I asked for a smoking room I was kind of disgusted by the stench. Also they charge $.75 for ice cubes actually just a bucket a small square bucket from your room which kind of blows my mind!!
We had flown from NY to drive down to San Diego and stayed for a night in LA. Our room was cleaned, renovated look and comfortable. The staff was excellent and free breakfast. Very affordable.
Nothing The name is a ripoff! On the web page it was mistaken for Holiday Inn Express. This is NO Holiday Inn Express. There should be a disclaimer. The TV was a 22” standard. There were ants. The a/c was hard to regulate. Dirty carpet.
Quiet Comfortable beds Newish interiors Lots of free toiletries. Great safe location close to LAX. The bathroom could have been cleaned better. I found some hairs in the tub.
The price on this is the only positive I can think of. You really get what you pay for. And there's a police station nearby. So, first off, there's 27 rooms, and 27 parking spaces, two of which are handicapped. When I came back to the hotel after a night on Santa Monica pier, there was literally only one handicap space left empty, and I can't park on the street because that's illegal during the night. When I tried to get help from the staff about this (they are a 24hr office), no one was there. I didn't get it resolved until I had already parked in the handicap space and was in my room about to sleep. Other than that, the bed was hard as a rock, and the internet barely worked with text-based websites, let alone video streaming like Hulu or Netflix. The neighborhood is pretty scary, especially at night. Your only solace that your stuff won't be stolen is there's a police station a short walk away. All in all, if you're in a pinch and can't afford anything else, go for it. Otherwise, stay away.
Friendly staff, really large rooms, comfortable bed and pillows, clean rooms and linens, A/C in great working condition, blackout curtains. Super cozy. I slept like a baby. Also, really great location with tons of restaurants, pharmacies, gas stations near by. A few minutes' drive from LAX, car rental places, beaches. Wi-Fi was a little slow at times but overall not bad. The toilet paper was waaaay too thin and it would get stuck and rip when you try to unroll it. Just bring your own toilet paper or use the Kleenex.
room size and quality Noise, transport to the airport
eventhough it is in the crime region , hotel is gated...and ok for singles and men
the speed to internet is very slow
No. The bed and pillows were full of ants. The desk clerk just ignore my complaint. There was no food that was edible on my diet.
Booked a room thur Booking.com at $79.00 a night. When I got to the Motel there is a large sign that states $59.00 a night. Then The front counter person charged me $10.00 for the shuttle service that is stated to be free on your website. Priced Higher then the Stated Sign Price. Charged for a free shuttle service
Proximity to the airport Very rundown area. Desk staff brusque and unhelpful. Cleaning staff co-operative. Inclusive breakfast was an insult to the name of breakfast, Disgusting. Shuttle service was not provided by the hotel as advertised and the result was expensive. I cancelled a booking for a return visit and this was not cancelled and I was charged as a no show.
met my needs for close to airport, inexpensive and clean
Nice finishes Comfortable bed Good TV Ants in bathroom - even after killing what we saw at night, more still came back in morning
First, I was surprised, that this is not a hotel, but a motel. Anyway, I was very surprised about the cleanliness of the room.. It was in very good condition (I had a room 313) It was perfect as a temporary accommodation, like I needed, when I arrived lax Airport in the night, but I do not recommend it as longer- term accommodation while it's abusing when you hear airplane landing in the middle of the night to the lax airport.
Room was clean, nice flooring and window covering. Check in evening on 2/9. Clerk not very friendly, did not smile.
Nothing The carpet was filthy, felt wet, and had huge burns in it. The room smelled terrible. No amenities, the tv was ancient, and there was no privacy. The curtains were transparent so people could see on the room. Do not stay there.
Close to LAX and the beach When I first arrived they asked if I wanted a smoking or non smoking room. I tilt them that I wanted a non smoking one. The room I got had an ash tray outside and reeked like cigarette smoke. Also the last day I was there someone broke into my car and stole a bunch of items. I asked if they could review the security footage and they said that they wouldn't be able to do so till Monday! Oh well I guess you get what you pay for when traveling. Do yourself a favor and pay a little extra and go somewhere nicer
Nothing They told us the day we got there that they lost our reservation. I don't know whether to blame kayak or the wave but what a horrible experience.
When we arrived at our room, the door was open the room was being cleaned. They gave us another room, and it was very noisy we were put right next to the laundry room. Early in the morning, we were able to hear the water pipes. :(
The convenience to the beach. The hot tub did not work properly. The day evening staff was to friendly. The breakfast could had been a little better.
I like it just it was near to Beach and Near to Airport. The over all look is not good. When I was booking I saw the online picture which seems nice but when I got there it was like an old guest house. People are not nice and I think it is run by a family who also lives there. The breakfast is just a Junk. The room was dirty and the furniture was old. The bathroom was terrible. I would not recommend any one to take a chance to book in this hotel. You will be disappointed
Price was okay. I paid for my stay in advance and when I arrived at the hotel, I was told they were sold out. They scrambled to find me a room and then when I got in the room, the bathroom was not clean with old towels on the floor and someone's flip flip flops. There were no shades in my room, broken desk, broken bathroom door, no mini fridge as promised and worst of all mold/mildew in the shower. Also, they ran out of towels, shampoo and conditioner. I switched rooms the next day because of all of these issues but they pretty much remained the same so I checked out 6 days early. Also, there was one super rude guy at the front desk with the worst attitude. I will never go back here. Terrible experience.
It was reasonably priced and the outside looked decent parking was free there was some decent options for the complimentary breakfast the front desk worker was nice There was hair all over the bathroom floor, no mini fridge, the giant jacuzzi in the room looked like it should have stayed in the 70s where it probably came from. We thought of trying it out but the plug wasn't doing its job and it was probably a life saver the Jets looked moldy and gross. The tv wasn't working. I need to use the comp in the lobby for a quick question aire for something and that had a window open that wouldn't close or allow me to use the internet how frustrating!
Close to beach Smelled a little funny, maybe to much cleaner
They gave us a free upgrade to Jacuzzi room!
Free breakfast, nice staff. The surrounding rooms were loud. There was no pool or gym. Cleaning wasn't done everyday.
The bed was comfortable, check in was easy and it was accessible to shops. The toilet was a bit clogged.
Clean Quiet Easy check in and out No ice machine on each floor. It was hidden in a weird looking garage next to the lobby. Uncomfortable towels Limited breakfast items, should be more than just cheap bread, frozen waffles and 2 kinds of cereals The hallway smells bad There are exactly one table and 2 chairs in the office for breakfast. I didnt have anywhere to sit down. Creepy looking staff in the morning.
Excellent overall value for money. Recommended, unless location is a problem. Not within walking distant to any attractions.
I like that the came with time warner cable, a fridge, and microwave. The manager lady was rude, my room smelled like cat urine, the shower sucked, couldn't check into my room until 6p, it was just not a good experience.
It has the basic shower items and television programing. The ac worked, there was a microwave and refrigerator. It took me a ridiculous 15 minutes to check in. The guy thought I was paying cash and I had already paid with my card. He insisted I give him all the vehicle information.
Price, cleanliness, very close to family we were visiting, and there was absolutely NO noise from other rooms! We were on the third floor, and I have a bad knee (no elevator). But it really wasn't that big of a deal.
This guest did not leave comments about this hotel.
It was a place to sleep. Although the manager, was very accommodating. Low budget below my taste. It wasan emergency situation.
The room was much better than I was expecting for the price. High quality TV, good bed, fixtures great. (Well, the towel rack had seen better days, but that's my only complaint.) Staff on duty were very friendly The neighborhood is quite impoverished. Don't judge this hotel by the exterior or the neighborhood. The room I was in was much better than rooms I've had in hotels in better neighborhoods.
I liked how close it was to LA. There wasn't much parking and I didn't feel comfortable leaving things in my car.
Noting Everything would not stay here
Keep it clean Bathroom did not have curtains no privacy
wifi works ok. Staff are kind. parking lot pretty small. whole building is extremely small as well. kinda old. Poor facility. No breakfast. No refrigerator. Air-conditioner kinda annoying. Looks not that safe.
That I was able to cancel my reservation and get my money back! EVERYTHING! GHETTO! Very shady. A lot of illegal activities going around at the same time.
Just clean The location, the ambience , almost everything very expensive because nothing worth the pain
good service! no
The area is unsafe
I thought it was very clean. I had stayed in some other rooms one in compton one in Carson one in lakewood. The ones in Carson and lakewood were disgusting. This place was clean they painted the rooms the bathroom was clean it was just very small. Decent flat screen tv and excellent staff. It's an Indian husband and wife anything I needed they were more than happy to help. There were a few ants in the bathroom they came and sprayed. It was very quiet also. I would definitely stay there again you can't beat $46 a night with it as nice as it was. Every other place that cheap was just disgusting. They also had free wifi that was a nice speed. The only thing I didn't like was how small the room was and there was no refrigerator or ice machine. There was a microwave in the lobby and if I asked the staff for ice they'd get it from their apt but I didn't like bothering them too much. If they put refrigerators the place would be perfect. We
The bed took up all the space but it was a good size alot of movie channels and fridge The microwave was down the hall i didnt have a real comforter blanket the sheets were from walmart they had roaches and my towels were dirty looked like there were boogers on it I'll never stay there again
Price is ok for the hotel may be a little more expensive. If you sleep downstairs you can not sleep due to squek noises of the upstairs floor. The environment not look safe. Thé bathroom is so small that we could not use it. Limited amount öf parking. WiFi is good.
They gave me a refund for checking out early. It was disgusting there were bugs everywhere and the mattress was filthy. The door handle wasn't even screwed in all the way. It was a very disgusting motel in a very bad neighborhood. There was a terrible parking lot that was extremely hard to get out of. I wouldn't recommend anyone stay here if you don't want to bring some bugs back with you.