Room was clean. Breakfast setup was good. Bathtub was Rusty in several spots needed to be replaced. The $8 bottle of water is no longer acceptable should be complimentary. Below Hilton standards.
3 stars
Embassy Suites by Hilton Raleigh Durham Research Triangle
Photos of Embassy Suites by Hilton Raleigh Durham Research Triangle
Overview
The Embassy Suites Raleigh-Durham/Research Triangle hotel is conveniently located in Cary, North Carolina. This upscale, full-service and all-suite hotel is within five miles of the North Carolina State Fairgrounds, Carter Finley Stadium, and the North Carolina Museum of Art. Guests enjoy easy access to Research Triangle Park, Crabtree Valley Shopping Mall, the PNC Arena, Reynolds Coliseum, the campus of North Carolina State University, and Raleigh-Durham International Airport, all within 10 miles of the hotel. Less than 20 miles away, The Raleigh Convention Center, Duke Energy Center, The University of North Carolina at Chapel Hill, Dean Smith Center, Wallace Wade Stadium, Duke University, Cameron Indoor Stadium, and Kenan Memorial Stadium, are all easily accessible from the hotel. Guests of the Embassy Suites Raleigh-Durham/Research Triangle hotel stay in spacious two-room suites and receive a complimentary made-to-order breakfast, a nightly manager’s reception, and high-speed internet access.
Latest deals for Embassy Suites by Hilton Raleigh Durham Research Triangle
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton Raleigh Durham Research Triangle
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free airport shuttle
- Shuttle service (free)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Indoor pool
- Sauna
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Raleigh Durham Research Triangle
8.5
Very good
456 verified ratings
Wonderful
280
Very good
61
Good
34
Okay
16
Fair
23
Mediocre
12
Poor
30
Summary of reviews
Guests say
Guests enjoyed the beautiful renovations and the delicious breakfast offerings, highlighting the friendly and accommodating staff. However, there were several complaints regarding service, including issues with the front desk professionalism and delays at the bar. Some guests also mentioned ongoing renovations and noise from neighboring rooms as concerns.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) The hotel itself was very nice. I think the rooms might be about due for an update. Some of the furnishings are showing a little wear. However, everything worked, the hotel was spotless, and the employees went above and beyond in their jobs. I attended for a conference, and those facilities were fine. The meals we were served were really quite good, as was the dinner I had in the hotel restaurant....
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Pros (+) Location Breakfast Staff
Cons (-) Bathroom wasn't clean enough Bed pillows were not comfortable
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Embassy Suites by Hilton Raleigh-Durham-Research Triangle?
The breakfast at Embassy Suites by Hilton Raleigh-Durham-Research Triangle is great, with a variety of options and friendly staff. However, some guests have mentioned that the breakfast ended early for them.
Are there any concerns about cleanliness at Embassy Suites by Hilton Raleigh-Durham-Research Triangle?
The hotel as a whole is in great shape and clean, and the rooms are fully stocked and comfortable. However, some guests have mentioned concerns about the cleanliness of the lobby area and the inconvenience of having to go outside to take the stairs.
What are the highlights of the accommodations at Embassy Suites by Hilton Raleigh-Durham-Research Triangle?
The accommodations at Embassy Suites by Hilton Raleigh-Durham-Research Triangle are excellent, with spacious rooms, comfortable beds, and a complimentary evening reception with drinks and snacks.
Is parking available at Embassy Suites by Hilton Raleigh-Durham-Research Triangle?
Yes, parking is available at Embassy Suites by Hilton Raleigh-Durham-Research Triangle, but some guests have mentioned that they were not aware they had to pay for parking.
What are the unique offerings of Embassy Suites by Hilton Raleigh-Durham-Research Triangle?
Embassy Suites by Hilton Raleigh-Durham-Research Triangle offers a complimentary breakfast, evening reception with drinks and snacks, and spacious accommodations with comfortable beds. However, some guests have mentioned concerns about cleanliness and parking fees.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
February is mentioned as the low season, so if you prefer quieter periods, this might be a good time to visit.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as the SAS Institute, National Veterans Freedom Park, and William B. Umstead State Park, providing guests with options for nearby activities.
Be Mindful of Additional Fees
Some guests were surprised by added fees and charges for parking, so it's advisable to clarify these details before booking.
Room Selection Advice
While some guests found the rooms spacious and clean, others mentioned that certain rooms showed signs of wear and tear. It may be beneficial to request a recently renovated room.
Consider High Season Travel
September is highlighted as the high season, so if you prefer a livelier atmosphere with potentially more activities, this could be the ideal time to plan your visit.
Take Advantage of Complimentary Services
Guests appreciated the complimentary breakfast and evening reception, which included free drinks and snacks. This can be a great way to save on dining expenses during your stay.
Accessibility Consideration
The hotel offers increased accessibility and wheelchair-accessible units, making it a suitable choice for guests with mobility needs.
Address Concerns Promptly
Some guests experienced issues with room amenities or service, but it's worth noting that the staff seemed responsive in resolving these concerns. Don't hesitate to reach out if something isn't to your satisfaction.
Pet-Friendly Accommodation
The hotel allows pets on request, which is a valuable option for those traveling with furry companions.
Location
201 Harrison Oaks Boulevard, Cary, NC 27513
What's nearby
- SAS Institute0.6 mi
- National Veterans Freedom Park0.8 mi
- North Cary Park1.2 mi
- Robert V. Godbold Park2.5 mi
- Urban Park3 mi
- Page-Walker Hotel3 mi
- Cary Amtrak Station3.1 mi
- WakeMed Soccer Park3.3 mi
- Cary Towne Center4.1 mi
- North Carolina State Fairgrounds4.3 mi
- NC State Fairgrounds4.4 mi
- Fred G. Bond Metro Park4.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Raleigh Durham Research Triangle
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $202 |
Average price (weekend night) | $203 |
When to book a room at Embassy Suites by Hilton Raleigh Durham Research Triangle
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Raleigh-Durham |
Distance to airport | 3.4 mi |