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Cassadaga is the main attraction because there isn't much else around. The place has a very nice old Florida feeling. There aren't many amenities, but our room was clean and nicely furnished. The big veranda is a great place to hang out and people watch and the restaurant is very nice about letting you bring drinks and food out. Had some trouble with the hot water during peak times.
It was fantastic. Great staff. great price...$90/night (AMAZING FOR A 4/5 STAR HOTEL) Just all around great
We had an early morning flight so the location was convenient to get to airport quickly. Only minus was the hot tub didn't work. They rest of the hotel was great!
Beds were comfortable. Front desk staff very helpful. Pool was freezing even though it was "supposed" to be heated. Nothing for kids to do...Don't choose if you are traveling with kids.
Very clean and quiet hotel. Great location to the highway and plenty of food nearby.
very clean very green had great conversations around the pool with other guests on site steak house was nice but not cheap We would stay there again ac wouldn't go as low as needed, we like it freezing black out shades are not totaly blacked out so we got sunshine in the morning
Loved the pool @ Shula's No complaints
Nice hotel near a location we wanted to stay
The Shula 347 Steakhouse Nothing
The size of the room is large and clean. I didn't like the fact that there was no refrigerator and microwave.
Rooms were clean and operational. Close to Interstate 4, traffic noise was there though not overly bothersome. Breakfast was ordinary - I overdid on waffles because they were the only attractive choice. Few nearby choices for lunch and dinner.
Very comfortable bed and pillows A sheet is not warm enough but the comforter is too warm, need a light blanket to geta good nights sleep, we didn't
Fabulous staff, great breakfast and clean nothing - happy all the way around
Nice quiet room, safe surroundings Could have had more of a selection of restaurants nearby that delivered - my choices were Chinese or Italian
Had no car so was gonna walk to the Wing House and when asked the front desk how far she told me and then offered me buy one get free coupons.
Convenient location to the Sanford Airport.
The Breakfast is not good enough. To much sweet.
The motel was in close proximity to the Orlando/Sanford airport The hotel was not clean. The room was extremely musty to the point that it smelled as if there was mold in the room. The refrigerator made such a loud noise that I had to unplug it in the middle of the night. It was a difficult place to get a good night's rest. If you are choosing to stay at the Best Western for the convenience of travel to the airport, it would be better to travel a few extra miles for a better hotel.
Updated rooms and facilities. Friendly staff. Purpose of staying was for the extended parking when flying out of Sanford airport and the entire parking lot was full. So the only reason we stayed at the hotel was for cheaper parking for our trip. We needlessly stayed overnight at the hotel then ended up having to park at the airport anyway. Be aware the parking is apparently first come, first serve and the parking lot is extremely small.
Room was nice and clean. It was also big with a good size bathroom. There could have been more breakfast options. The staff could refill the empty breakfast trays. Had to wait 15 min for it to be refilled
Nice staff. Hot breakfast, coffee and teas were great. Coffee maker in the bathroom. Gross and extremely unsanitary. Would never touch it.
The staff was friendly and helpful. The room was clean and comfortable. Breakfast was good.
shower head moldy no cookies at night and poor excuse for not having them
Staff is very friendly, professional and helpful. Mattress could be more comfortable -- a bit to firm for me.
This place was super clean and the room was way more than I expected for the price. We had a big living room/kitchen area with a pull out couch and flat-screen TV and a private bedroom also with a flat screen. The pool was cute and clean but sort of small and cold. The free breakfast wa exceptional for the price. Location was perfect for us because we wanted something close to Sanford airport and the shuttle was free. They also were very understanding about our late checkout. Overall, I was very happy with our stay! Pool was too cold. By summer though water should be warmer.
It's located right next to he water so you can look out into the water every night. It's walking distance from the old downtown area which is made up of small store fronts, family restaurants, and even a small market that sets up on the weekend. Also just a few minutes from the zoo. The staff is extremely friendly and went to every length to ensure that we were happy and taken care of. There's a delicious seafood restaurant at the end of the hotel where you can sit outside to eat by the water front. And if you like water pressure, the showers are amazing. Also there's washers/dryer on site and available 24/7 The beds were a little hard, but tolerable. It's a lock and key door so you only have one key. The room could have used a paint job but otherwise was fantastic.
Loved the location! Being on the lake was great! Awesome sunsets! Great location to their downtown with restaurants and shopping. The whole place needs a gut job and remodeled, from the inside out. Before you book, if you can make sure you look at your room first. Their "lake view" rooms can sometimes be when your standing at the window to look. We paid $10 more a night for direct view and the view was great! The room itself was tolerable. They didn't have HD cable coming through to the tv even though the tv was HD, the picture was small and we had the sound all the way up and it wasn't loud. They had extension cord hanging so they could have the tv and the lamp and coffee maker all plugged in. The bathroom smelled like Body odor. But the bed was comfortable. So if it wasn't for the location, we would never stay there again. They need a serious upgrade. It could be an awesome place if they did a complete remodel. The area is great!
Location was pretty The air conditioning unit was not adequate for the room and it did not work well. It was a pretty warm evening.
This was the dirtiest hotel I have ever stayed at. There we tons of bugs inside the front window. The windows hadn't been washed in I don't know how long. The sink was gross and dirty. The sheets didn't appear to be very clean, at least ours were stained.
Beautiful location, building well-maintained, clean Facilities in need of upgrades, doesn't do premium location justice
Very accommodating for a teen, on her own, stuck in Orlando at the wrong airport. Treated her like a queen. She spent two nights at Disney and was exoecting a cheap motel. It was everything but. Says she would love to go back. Thst says a lot. Everything was fantastic
Convenient location relative to downtown Very basic amenities.
Nothing at all except the staff was very friendly! The entire hotel. Dirty, old, unkept, roaches, smelled, rusted, mold, the most disgusting hotel I've ever stayed at in my life! I will never return again. The owners have out no money in upkeep what so ever!
The hotel staff when checking in were very professional. When entering our room, 204, we were dissappointed. It was not up to date and everything was worn. There were bugs smashed on the walls and things were just not clean. There were bugs on the sheets when we took the bedspread back, we had to brush them off to sleep. There were not enough security lights nor any kind of security on the premises after midnight. We had to leave the hotel at 4:45 AM and we were very causious to our surroundings because it was darker than other hotels in the parking lot. The surroundings of this hotel was beautiful, however, the rooms were so uncomfortable, dirty, buggie, and not a secure area I would not recommend this hotel to anyone.
It was close to the airport and a good restaurant. It was a worn out place that looked neglected. The front door stuck, there was water leaking from the Air Conditioner, etc.
Nothing. It was filthy and very uncomfortable.
Being able to relax at the pool or beach and just enjoy the quiet!
Value. Nice room.clean. desk staff pleasant and helpful . Pool towels. No carts available. Breakfast was hard and cold at starting service time. No dishes or utensils in kitchenette.
The location was good. We only had to travel 10 minutes to the airport. THe suites were small and they could also use an additional TV in each suite.
too far from the orlando downtown
I was overcharged and now waiting for refund. However, I was assured I will be refunded within 3 business days. Billing practices.
The room was clean and the bed was comfortable. I missed a continental breakfast
It was close to the airport in Sanford, very convenient for an early flight
Great location from the airport and local shopping and restaurants Could use a hair dryer and a coffee maker in the room
The staff was great, they helped us with directions more than once. The rooms were clean. The pool was nice. They had a microwave and fridge which we didn't expect for the price. They do need better towels but they were very nice and brought us extra ones. I would stay there again. We got our moneys worth. Thanks. Maybe you might leave more towels in the rooms since they are so thin.
We like the clean rooms. No
Very, very difficult to find expecially at night.
Loved it! Thx for a great experience!
Easy check out... Disappointed in it. We were looking forward to the jacuzzi and it had to be the dirtiest one I have ever seen. After just having stayed at the Best Western in Lake Buena Vista we figured the Hilton would be even nicer. Not this one...and we were stuck on the bottom floor.
The location was good and near the airport The room was not comfortable and it's really in need of upgrading. There was rust inside the shower area and beds were really uncomfortable
The hotel was in a great location and inexpensive. My room was clean, roomy, and smelled fresh... loved the bathtub. I reserved a king bed but when I arrived, I was placed in a room with 2 queen beds. I called the front desk and was informed that the hotel was just renovated and doesn't have king beds anymore. Staff was nice and apologetic but it would have been nice to know in advance. Also, my room was right next to the ice machine which was loud. I heard it drop ice all night.
Rooms & grounds were clean & beautiful!!! Pool & fitness center are well-maintained! I highly recommend this hotel!!
I love how close the hotel is to the interstate and also the fact there are many restaurants located nearby.
A great value for the money. No complaints...very happy.
I just slept there because I had an early flight from Sanford airport. Only about a 15 minute drive. The staff was nice and the room was clean Also got a good nights sleep on the bed. I would stay here again
The staff was awesome..very friendly and helpful. Great location (visiting family in Deltona and old haunts in DeLand as well as Universal). Plenty of nearby eating establishments. Comfortable rooms as is the standard in any HIE. The room temperature was difficult to adjust to sleeping comfort and the AC fan was a bit loud. The pool is placed along a predominantly shady side of the hotel, so the water was very cold. The Jacuzzi temp was a bit hot. All in all I would overlook these things and stay here again.
Nothing it was a waste Of my money I didnt even stay the the second night do to rouches being in the bed. It was a waste of my --- i give this hotel 0 stars and will be reporting this hotel to code enforcement I didnt like anything the room was dusty and dirty lamps look like they never been dusted. My daughter was on the bed and started scraming because there was 2 rouches on the bed the tub is nasty all chipping the rugs were stain and dirty and it smelled in
Location. Close to everything. The WiFi worked great It looked as if a murder had been committed in my room. There were what seemed to be blood spatter stains everywhere. There were roaches, dingy fixtures and anemic towels.
Location Very dirty and old. I had to move rooms because the first room I stayed in smelled of mold.
Very nice reception at the desk both mornings and evenings. Great location. Large pleasant breakfast room with fresh fruit, juice, muffins, etc. The carpet badly in need of cleaning or replacement.
The staff are really helpful, they are very kind and friendly, always available to assist us. 1. The room is very very dirty, the faucet on the bath tub can not be shut down and the water was flowing from it all the time, the bath curtain has moss on it, all the blankets have stains. 2. The beds are very uncomfortable, too soft. 3. poor breakfas
Tv Carpet old,worn and filthy.roaches in bathroom.a/c smelled and caused allergic reactions.
Location. There was a cricket under the pillow on one of the beds and the other bed had stains on the sheets. It was so dirty.
Bed was very comfortable It was not a close to the airport as I thought.
Bugs & outdated dirty rooms
The breakfast and coffee in room Its very dirty, dust and old dirt in all the room , bathroom front passage was broken . Lamp light was broken ,
The hotel is right off the highway very convenient location and staff was great. The hotel needs to be updated.
Staff was nice and great location. Peaceful scenery Bathrooms
I can't pick one, so many fantastic experiences! The property was beautiful and elegant, and so different from a typical 'Florida' experience. The innkeepers are wonderful, we have new friends. The food was outstanding, not your usual B&B fare. We were momentarily taken aback with the lack of a shower in the bathroom. But we decided to embrace the experience and party like 1895! I wouldn't change a thing, just add a note.
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The room was absolutely beautiful - very plush, clean, and roomy. Staff was very friendly and helpful. It was well worth the money spent for having a bed that was so comfortable, you didn't want to get out of it - very relaxing! There was nothing to dislike about this hotel, except that we had to check out.
Beautiful place great staff very clean
Nothing special about the hotel. Staff were less than helpful. Disappointing. Our room was not cleaned for our second night they must have forgotten it. 2 occupants in the room but bath towels for only one occupant. In-Room $50 breakfast was cold and uneatable. Very disappointing all around.
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The people running the hotel
Quietness. Very pleasant stay No
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Small TV...too small...32 inch not suffice.
The staff was very good and very helpful, they allowed me to do an early check in.There wasn't any long wait to get assistance when needed with anything. There was a soccer convention going on so it caused a lot of noise and kids running around throughout the hotel, some were laying in the hallways near the elevators and wouldn't even move. Plus the room didn't have a microwave or refrigerator.
the location was PERFECT....easy access to the highways and great food and shopping in walking distance from the hotel. They didn't clean my room after my first night (I stayed 3 nights). I called and they tried to correct but it was already after 9p so I declined. Also, my first night (a Saturday), people were SO loud and disorderly in the hall for hours, I couldn't sleep
Friendly staff and balanced meal options. The cleanliness of the room could have been better.
The hotel was a little hard to find because it is off the main roads however that is also part of the appeal. Their was hair left in the shower but other than that the room appeared clean. I'm cleaned shaved and the hair was a foot long or so.
The staff was very great!
Hotel in general was VERY clean. It was very quiet even though it was busy. I was surprised that breakfast and dinner was free and enjoyable. Fitted sheet didn't fit mattress and kept slipping off. Nothing too serious.
location near airport. nice room. good food and excellent staff. did not know that I could not receive points on my membership card because I reserved my room on line. is there any way to receive the points?
Hot breakfast every morning and dinner (with wine and beer) on weekdays were a plus.
Friendly, helpful staff. Room well organized for business travel.
Dirty floors, ants had to move to another room and it wasn't any better
the room was a nice size and clean and had a door separating bedroom from the rest of the suite lobby was under remodel but the staff worked hard to make it manageable
Customer service and cleanliness. I liked everything.
Not well maintained. Mirrored door of closet had cracks on bottom half of door, door knob to bedroom hanging off, ceiling fan had black dust on blades heavy and rugs in hallways filthy. Reservation for handicap accessible and room given was not.
Staff were really personable and nice. Room 311 was above the pool and some little girls decided to swim and yell after 10 p.m. until about midnight. I just don't think they or their parents realized there were rooms that might be disturbed.
Clean and friendly
Clean spacious suites with full kitchens. Very comfortable beds. One of the best breakfasts included that I have ever had. Scrambled eggs even included fresh spinach as a topping option. No complaints.
The hotel was beautiful, comfortable and very accomodating. I really enjoyed the lobby area and the selection of items at the store.
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Staff made me feel so welcomed. Great location and easy on/off highway. Very nice social hour with food and drinks. My first visit-will definitely return. I'm a late sleeper so breakfast too early but I get it. Otherwise, no complaints.
Superb location perhaps 30 minutes North of busy Orlando sites; just off the interstates in a very quiet park like setting. Easy to get in and out of for any activity you might have in mind . . . Building only 6 years old! Nothing negative for me . . .
It had amazing king bed/bedding and super clean! Friendly staff! Nice pool and hot tub! Great free breakfast and a really nice kitchen set-up in the rooms. Even had free microwave popcorn packs in the room with the coffee packets.
Room size was good couch bed very bad springs with fabric over them impossible for anyone to sleep on.
The front desk person, was very friendly and helpful. She told us about the shuttle service. No.
The room was clean and comfortable. Many selections for breakfast.
Super clean:) No
Room is nice, coffee 24 hours Breakfast is ok Hyatt breakfast is better, snacks are very expensive