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everyone attempted to be friendly, the breakfast facility was good, the location of the hotel was excellent.
Excellent customer service, very clean room, modern hotel in a un-spoilt sea side town.
My wife and I enjoy the wonderful view and excellent service. The employees went out of their way to make sure that our stay was pleasant. We want to especially thank Pierangelo, who went out of his way to fullfill our needs to get around to all of our desired destinations. I would not suggest any changes with the hotel, everything was terrific.
The front desk staff were all very friendly and helpful and the location was excellent. We had a nice albeit filtered view of the ocean. The room was very small and a bit cramped. The breakfast wait staff were unfriendly.
Nice hotel, but arrived out of season so hotel facilities limited. Great Location with a laid back town just a 2 minute walk.
The close proximity to the beautiful quiet beach and small port.
We enjoyed the location in the small seaside port of San Marco. Pathway to the beach from the terrace also leads along the coastline making it possible to walk to Santa Maria de Castellabatte. The Hotel is modern, well fitted and comfortable.
Location and the courtesy of the employees (mainly Pierangelo) The hotel has three different levels and there is no ramp at the side of the stairs, difficulting the locomotion of the baggage.
The staff is very friendly and it was first such a hotel in Italy! The rooms are celan and very convinient for families with child. The localization is excellent : very quiet and just in front of the beach. I can recomend the hotel for familes travelling at South Italy . Piotr&Ela&Konrad
Owner/manager was very helpful and woke up at 3am to collect us from another town where we were stranded without taxis.
it's beautiful location for vacation breakfast is very cheaper
The hotel was very close to the beach, and there was also parking place available. The staff was very kind. The equipment of the room was very old, the bathroom was like in the 50-ies. We have chosen a sea view room and in the terrace we could only see the sea if we were standing. The breakfast was very poor and without any selection. Almost nobody speak any other language than Italian. The quality / price ratio was unacceptable.
The Welcome we got & the attention that was given to us,was one of the best We have experienced.It was definitely a family run hotel & we were made part of the family.Highly recommended.
The owners and staff were very friendly and welcoming. The food was excellent. Hotel and apartments right next to the beach
Run by a family. Personal contact. Very clean and large spacious hotel. Very kind and frindly people. the hotel is located far from activity centers whereby in low season there is not very much customers in the hotel. We felt a little bit lonesom in the large hotel.
The location, privacy and standards.
Amazing personal service provided. Staff were all accomodating as well as friendly. Bathroom had no window coverings, and the air conditioning system was 'weak'
It is extremely overpriced for its location, facilities, level of repair. There was mould on our ceiling and for 4 or 5 star prices the hotel really wasnt up to that level.
The place Rooms are very expensive for the quality.
A fantastic location with a charming owner who went out of his way to stay open another night for us at the end of his season - cannot fault that! Excellent value for money for the view alone. Nothing
Superior room was lovely. View from the balcony was nice. Friend stayed in standard room on the same weekend and there was no comparison. Standard room was small and claustrophobic! Holiday started off badly as we waited 30 mins outside the hotel for the reception to open. Eventually a fellow guest opened the door for me. I then called the Owners mobile from the reception telling him that I wanted to check-in. Morning of departure, We received a phone call at 11.10 saying that we should have been out of the room 10 mins earlier. We were told check out was between 11.00 and 13.00. Room cleaning entered the room around 11.40 while we were showering, preparing to leave. At 11.50 Owner arrived at room door telling us that we need to get out or else he will send in Maid again. Argued for 10 mins until we vacated the room at 12.10. Overall the hospitality was terrible to put it mildly !!
Very friendly staff and a nice place to sit out in the mornings to watch the world go by.
Nice hotel in a nice place. The room had sometimes a bad smell - maybe a problem with the sewer.
Great location: the Residenza is situated by the beach with bars that serve delicious food; it is just a minute from the town centre of Santa Maria with its friendly shops and restaurants. The rooms are stylish and specious with great see view, air conditioning and a large bathroom. The hosts are very friendly and helpful. The tasty breakfast is served outside at the café overlooking the sea.
Lovely hotel right on the beach. Very friendly staff. Super rooms.
friendliness, customer care, the area, could not think of one thing
The peacefulness, relaxing atmosphere and coolness of the hotel in the midst of summer tourism. There was little I did not like about this hotel, though it would have been nice to be able to enjoy breakfast on the privacy of our balcony,instead of outside on the sea front road (although this was a dead end road and not busy with traffic)
Residenza D'epoca 1861 lived up to our expectations. Carlo and his staff went out of thier way to make our stay a memorable one.The room (one of six) was beautifully appointed and the view from the balcony was to die for. The old style building is fronted by a seafront baordwalk and an adjecent beach.All esential facilities, restaurantes etc., are within walking distance. I would highly recommend this boutique hotel. A restaurant in the hotel would be a great addition.
Tbe beautifully spacious and appointed room, with the most spectaluar view in a beautiful and charming town.
Beautiful town, lovely view from the restaurant. Simply but very well furnished and finished. Very clean and spacious. There are high steps around the building and town which are part of the Medieval charm but not easy for navigating with a pram or someone who is not very mobile. I was almost 6 months pregnant.
The beautiful place, the home-made food staff (vegetables, jams...), the kind persons of the staff, everything! perfect place for relaxing and even enjoy the sea!
Excellent service, beautiful landscape, very cozy and familiar enviroment. Great. The shower. too small but's ok
The Hotel is situated in a very nice surrounding though finding the way to the hotel could be a little difficult for a foreigner. A very nice, family-like atmosphere at the hotel, excellent regional cuisine, which uses home-grown products; we found the whole place very relaxing and friendly, a very excellent place for summer regaining strength after busy working year in the city. There was nothing we didn't like.
This agriturismo is a small paradise where you can spend your holidays in a beautifull environment, not far from the beaches. The owner is very friendly and helpful and will offer you all information you need. The diner prepared by "la mama" is a high quality and very tasty home coocking meal. Lovely place !! Very small shower. For the really hot summers, an airconditioning would be nice.
Wonderful Panoramic Views Warm friendly hosts throughout the stay. (From the cvouple who run the hotel, to their mother who did the traditional and very tasy cooking and the brother who runs the organic farm adjacent) - All made us feel very welcome. The adjacent farm and the good conditions all the animals were kept in (we were shown round) Having the swimming pool to ourselves for most of the morning. It was wonderful! There weren't any.
Perfect location on the main square. Walk along the coast to Pozzuli beach.
The host was very helpful, providing as much information about the area and possible activities as he could, then putting me in touch with a local guide who ended up turning my potentially boring stay into a tremendous experience. The hotel was well kept, the room was nice and tidy (the bed not as comfortable as I would have liked.) The breakfast was very generous and yummy.
reasonable price, excellent breakfast, nice friendly staff, relaxing pleasant environment no - it was very nice.
It was easy and very relaxing.. you do need a car but the town has everything you need and the hotel was very nice. The breakfast was very continental but lovily. We had one evening meal in the hotel and it was wonderful.
helpful, friendly staff. good restaurant on roof with great view. slow pace and not too touristy shower too small.
Private terrace with fantastic view over the bay. Owner very helpful.
almost everything. we cant fault the hotel in absolutely nothing. good service, good place, even good weather by chance!!!!
The view from the property was very nice. It was close to the town centre but yet you felt you were away from everything. The swimming pool and the garden were lovely. The owners do not speak any english but their son did and was very helpful. I think there should be some cleaning materials left in the apartment. Those renting should be informed that they should bring soap and toilet rolls. A warning about the insects would also be very helpful. We were all bitten one night we ate out on the terrace. Our own fault I know, but just to let people know to use their deterrant. The property is on top of a steep hill so if you want to avoid getting a taxi everytime you go to the town centre, you have a little walk ahead of you but it's not bad. I would have liked a change of sheets and towels mid week.