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I lliked the location, very romantic, beautiful place, and would go back there again, place to go if you want to chill out!
Very nice location and drive to the hotel. Easy to find and easy parking. Very authentic and "Tuscany-like". Quite simple, but good hotel with a nice owner.
A lovely well serviced hotel with complete old fashioned charm
big room; very quiet; reserve covers in the cabinet (and believe me we needed them) were stinky (naphtaline) smell was so strong that we had a hard time to sleep... the hotel team provided fresh covers for the following night
Location wonderful, buildings inspiring, owner very kind and helpful Breakfast uninteresting - it would be easy to improve. Breakfast room dark with curtains. Atmosphere among waiters far too formal. Rates for regular rooms excessive (we stayed in reasonably priced annex)
lovely location Accomodation poor- damp room and damp bed. Restaurant was closed for evening dining. Breakfast poor. Service poor, no staff available overnight to help sort out problem with dampness.
the location' the friendly owner' the fppd
As there was nothing there, we only went for walk & rested. The villa was to out of the way, the food was below standard & so was the room. Not a 1 star let alone a 4 star.
Helpful and friendly staff. Prompt service. Clean, comfortable room. Pet-friendly. Good location for our needs.
Beautiful grounds. Friendly staff and wait staff. Great breakfast. Close to the town. Old environment with the comforts of today.
Nice, friendly and cosy hotel in a small tuscanese town. Several good restaurants within walking distance and more reachable with a car, which is recommendable otherwise also. Parking available. Silent surroundings, churchbells distant, not disturbing. Good european meal, inexpensive. Very good hotel, can be recommended without hesitation. Nothing to complain about.
Everything was fantastic, the hotel staff are very nice and the lovely lady that prepare brakefast is very sweet. Also tge location is ideal to drive around.
comfortable rooms, nice facilities, nice surroundings, quietness, friendly staff
the staff were very frindly and the room simple but clean and tidy and the bed comfortable. the room was noisy from other room activity above and to the side
Italy's best breakfast, nice staff, great garden. This can be recommended strongly
Excellent countryside location, yet accessible to enchanting Tuscan city nothing
frienddly,clean, good price,
The setting is beautiful and the hotel has a lovely tuscan country feel about it. The pool and gardens were nice and the breakfast good. Some of the rooms are close to the road but there is not much traffic until morning.
nice staff, great location,good breakfeast [but i miss the procuetto secco we use to get] have stayed here a number of times. will be back next year i presume. i wish they would install air conditioning in the rooms along the main road to florence so you could close the windows at night. because it gets very noisey at night with the traffic, barking dogs and crowing roosters.
The location of the hotel was excellent. In a walking area, in Chianty wine district and near a lot of historical places like Sienna (in hot summers, you can probably escape to this place). The hotel service is kind and helpfull. Our stay was partly in low season and partly high season. In high season the price was higher and the service went down as if they did not expect more people. In the restaurant (of the hotel) this was annoying. We would recommend to stay in the restaurant once or twice during your stay. It was ok, but in a distance of a few km there are a lot of other nice restaurants.
Unrivalled peace and tranquility in a unique setting which was the perfect base for sightseeing in central Tuscany.
The quietness of the estate, the swimming pool surrounded by the nature, the private terrace in our room Cheap furniture in our small room, staff not so friendly, quality of service average, not well kept (road to access the hotel, walk path around the hotel for instance), not fulfilling the expectations of a 4 stars hotel.
scenery, food walking trails pools quiet authentic buildings & decor it was wonderful
Enchanting, rustic, excellent cuisine, breath-taking location
Superb location - midway between Florence and Sienna in beautiful quiet setting Going home!
It is a great place to stay in Tuscany. We had a nice spacious room with a splendid view (changed from a standard to a superior to have the view). It is quiet, relaxing and beautiful. Laura (the owner)) is there all the time and very kind and helpful. It is possible to have your dinner there, not a huge menu, but nice and simple food, prepared by the owner herself. For sure we will return when possible. We would have liked aircondition or just a fan in the room (maybe upon request it is possible to ask for a fan up front) Be aware that the owner does not accept kreditcards - only cash.
Peaceful restful good location good centre for visiting Florence and Siena and all of Chianti lovely scenic situation no
I loved the view from our room and from the grounds. I loved the charm of the place itself. The woman managing on her own while the owners were away was exceptional in friendliness and cuisine and helpfullness. No
This is a very nice country mansion with a perfectly maintained territory with an olive garden, a pool, sitting areas. It has a wonderful view over Chianti vineyards and Castellina in Chianti. The personnel is very welcoming and makes you feel like at your friends' house Signage on the main road needs improvement: it says "Palazzolo" + the hotel sign, instread of "Podere Palazzolo"
The lady in charge, kind and helpful
Well situated, calm place, nice view on the valley. Classical "we cannot accept credit card, there is a problem in the machine, please pay cash!" problem..
happy hour with wine and amazing food...beautiful location and peaceful barking dog outside our room at night
Good Location. Prompt staff. Really good restaurant at the hotel. Excellent choice for the money.
great place, view, peace and quiet
We were very impressed! The hotel is beautiful and the location was perfect. We had a wonderful eight days and can't wait to go back. Janet & Gerard from Amsterdam The only disadvantage was getting a drink in the evening. Once the restaurant had closed the bar opened, which was about 10pm. The same staff were running both. The staff work very hard and very long hours.
Location The wellness centers limited hours of operation
the view from the pool
The shower did non function, after 3 days we fixt it ourself. The doorkey did not function!
beutiful hotel in a wonderful location hotel staff was not very friendly breakfast was not at the level you could expect for this type of hotel (e.g. poor quality of coffee) the hotel bar is not very inviting (no atmossphere, dark)
The location and hotel were very nice; the room was clean and nice breakfast was rather poor: just eggs and bacon, and one kind of cheese... no vegetables...
Beautiful location, facilities, etc. I would return again
Pleasant staff well run.
The feeling of being out in the country away from the world...the views from the patio...the friendliness of the staff....the luxuriousness of the rooms. Absolutely nothing at all.
Excellent and very relaxed and quiet hotel in a fantastic location within the beautiful hills of the Chianti region. Staff extremely helpful and friendly and room was very clean. Perfect hotel to explore the Tuscan countryside and cities like Florence and Siena by car. Absolutely nothing to complain really. Maybe a bit more variation of the (very good) breakfast buffet and some sports facilities (such as a gym) would be great.
Beautiful hotel in tranquil setting. would have liked a more extensive evening menu
The staff was very helpful and friendly.
Simply perfect - the location and views, in the midst of the vineyards and woods, on a hill overlooking the beautiful Chianti countryside, the facilities (room, pool, restaurant, spa) and the whole surroundings of the villa are fantastic. The rooms a stylish and well equiped, with a kitchenette I would expect a more frequent change of towels and bed linnings (once over a period of 10 days stay)
The hotel staff was amazing and so accomodating. The grounds are beautiful. Our room was comfortable and huge. We would go back to this hotel for sure. Very relaxing and enjoying experience.
The location is faboulous. The facilities excellent and the staff helpful. There was no receptionist after 21.00
The grounds, the spa was wonderful, the breakfast was enormous and delicious. Our room was gorgeous, but not overdone.
Staff attitude, very helpful and friendly. Location. Food. Grounds. Would have liked more changes in the menu during our week's stay.
Location and facilities were good / excellent Staffing levels and their experience were below what is expected at this quality hotel. However staff were friendly and helpful.
Beautiful views, great location for day trips to Florence, Siena, Cinque Terre
The reastraunt was very good, all the Casafrassi staff were helpful although a little short on staff levels. . Not quite 4* luxury as intermated, and the grounds left a lot to be desired for 4* especially the pool and play areas , but reasonably good value for what we paid.
Beautiful hotel in the Chianti region. Room was fantastic that over looked the vineyard. Food in the restaurant was lovely and affordable. Not to far away from the shops. Need a car to get to this hotel which we had hired.
The location was good as was the food. The vineyard atmosphere was appreciated. I would have like to have an English language TV news station.
very relaxing, nice views, fairly close to main tourist areas , a good retreat to return to after a days touring. Hotel very good, finding it a bit of a problem, maps shows hotel north of Castellina in Chianti on the very scenic SR222, but it is actually 8km south towards Siena.
Staff very friendly and always wiling to help. Thought the accomodation was excellent value with very nice rooms and an exceptional restaurant. A particularly peaceful and relaxing stay.
Location and ambience No
The atmosphere was great! I love the sounds of nature and the countryside was wonderful.
Lovely hotel in a lovely location. Comfortable room and living area with lots of character. Very helpful and friendly staff. Great views from the room and terrace. Comfortable common room. Window in some rooms were quite small (albeit with great views).
Great view from the window. Wi-Fi very slow. Inconvenient cupboards - not enough shelves.
Absolutely Beautiful Palazzo Leopoldo, our visit was an all too brief just 2 days, all staff were so kind, friendly and very very helpful. Our room was spacious and peaceful very relaxing with amazing views. Lovely antique furnishings and spacious bathroom. Abundant and extremely tasteful breakfasts! Definitely will return!!
the location of the hotel. right in the middle of Tuscany
I have just one word to discribe this hotel.EXCELLENT !!! The staff was more then friendly,willing to help non stop.The "room" was not a room,was a large appartment with an incredible view over the hills of Tuscany. Breakfast was rich and fresh.We will go back !!!
The view and the location were both fantastic. The hotel itself and all of its character and charm were wonderful. We feel the hotel undersells itself on its website. The staff was also extremely helpful in giving advice on daily itineraries. The bed was a bit firm. We woke up a bit stiff in each morning.
What i loved more was the garden, the furniture, the food and the location of this hotel!
I really enjoyed its location in small yet charming Town, Radda in Chianti. The Staffs were very nice and they did give us the room with view as we requested. Perhaps the beds are getting aged it would be better that they could change them in near future.
Beautiful appointed large room with lovely outlook.Staff friendly and really helpful,a real class establishment.Superb breakfast,lovely location in a pretty town.
Staff very attentive, helpful in locating a further hotel to move to, always very pleasant. Gym equipment sparse and not all functional, swimming pool potentially good but over chlorinated. Lounge area rather tired and could do with being opened up with some sort of a bar. Television only received CNN and very small and outdated. At this price all these things should be first class.
Friendliness of staff
Our stay was delightful. Everything about the Hotel was excellent and we enjoyed a relaxing 4 days there. Not applicable
Fantastic hotel, with lovely helpful staff. Definitately recommend if you are in the area. No wifi in bedrooms.
Location Beds were very hard on a solid wood base.
Very comfortable country hotel. The food was very good at both restaurants and the village of Radda was an ideal area to spend a few days. The pool was very enjoyable and well maintained. The scenery is unbeatable. A very good value overall. The beds are a little firm/hard.
the crisp, fresh feel of new sheets and towels every day, the breath-taking view, the immaculate swimming pool, the professionalism of the staff, the wi-fi connection the restaurant - the food was overly-decorated without a 'clean' taste, few fresh vegetables, salads and fruit and extremely limited offer of wine by the glass (sad for a hotel in the middle of the Chianti region)
The staff at the hotel was excellant! Although the room was very large (we staying in a suite), it was extremely outdated! We choose the Relais Vignale because we did not have a car and thought we would be able to relax and enjoy the town. The problem was that because it was out of season, most of the towns restaurants were closed. We ended up having a great meal at the restaurant right down the road, but we thought there would be more options.
Beautiful views of the surrounding countryside, friendly and helpful staff and excellent food and wine at the San Donato estate.
An excelent hotel and very good price
Extremely friendly, willing and helpful personnel, we feel that we received more than have paid. Location wonderful, breakfast served at a romantic ancient courtyard, home-made pastries, we were offered to use a swimming pool in a nearby sister hotel in a different, but also wonderful location. N/A
Relax, nice hotel in a wonderful location. Excellent service and staff. Breakast was wonderful.
Hotel is fantastic, we were very impressed with the very spacious bathroom and bedroom, all very tastefully decorated. Room had a safe and airconditioing works even when your not in the room. Very small garden at the back of the hotel which was very cosy. Staff were very helpful. Definitely will return to this hotel next year. Very central location, great restaurants in the area too and you don't need to drive. Did not have breakfast at the hotel, feel it should be included in the price. You have access to a pool at there sister hotel 5km's away, but we were not very impressed. Pool area is very small and pool was unkept with a few dead creatures eg. scorpions and grass hoppers.
Clean, comfortable accommodations. Pleasant, helpful staff. Lovely breakfast. Nice location.
Great historic mountain town in Chianti wine region. Bathroom was very nice. Our room had odd connection to room, but staff showed it to us - only room left that night but were willing to send us to a sister hotel nearby if we didn't like it. Hotel staff on check in and out was great. Month of august, free breakfast - worth 20 euros each if had to pay for this beautiful breakfast buffet! only the bathroom connection to this one room only - still OK with us.
We were thrilled with this hotel from the moment we arrived. The staff were welcoming, our room was gorgeous, breakfast was a delicious and generous buffet. The reception staff gave wonderful sudgestions for restaurants and local attractions to tour, and even phoned to book our reservations if needed. We loved the location of the hotel within the town of Radda in Chianti. Our experience at the Palazzo San Niccolo was completely positive. Radda in Chianti is a wonderful town as well, and is nestled nicely in the centre of Tuscany. wonderful. No
nice room, friendly staff claimed swimming pool and spa were in an other hotel and poor.
Very pleasent surroundings with staff who were eager to help and to please The shower in room 101 is ridiculous the taps arrangement is large and bulky which does not leave enough room to stand in there
Excellent location near Siena in very beautiful countryside, very friendly staff, very nice rooms Extremely expensive internet charges (only one option 60 min price 10 euro), glasses in room made from plastic, restaurant quite expensive
The quiet and peaceful location and environment.
Outstanding environment - great building Too much noise from surrounding rooms
The countryside setting and the historic buildings Interference from a conference
Our stay was enhanced by the fabulous views of the countryside. The breafast spread was fabulous however we found the dinner a bit pricey for what you get. We just thought the decor was too contemporary for a castle. Would have been more charming if the furniture, lighting and soforth was indicative of the times. 15th century ambiance would have given it a more authentic feel.
Great location in beautiful countryside; excellent terrace restaurant with attentive staff; luxury standard with well-appointed rooms and good pool, tennis and gym facilities. During our last day of the stay, a Hollywood film crew arrived to shoot a movie. This was disruptive and intrusive. We also discovered that we had been located out of the main hotel into converted outbuildings for our entire 6 night stay in anticipoation of the film crew arriving.
It was in a very beautiful area of Tuscany. It was only an hours drive to Florence, 1/2 hour to Sienna and 2 hours +/- to Assissi. There wasn't enough staff at the restaurant and the staff they had were very overworked. The rooms could have been cleaner but were just ok.
friendly atmosphere and idealic location poor daily room service
Personal attention from the staff. Great location.
It was an amazing setting. the staff were extremely helpful and accommodating. the hotel room was not ready at first so we decided to have a picnic under the olive tree and it was so beautiful my now fiance and I got engaged. afterwords we had a wine tasting and enjoyed a bottle of champagne (spumante) on our porch. they also had a welcome drink and olives and cheeses to sample before dinner. The wine samolia Venchenso was a delight. he is very knowledgable and we enjoyed his efforts and his company. this place is extrememly relaxing and i recommend this place highly. no
The location is great. Unfortunately, we had a very bad experience. This is definitely not a 4 star relais. The location is great, but that’s all. We booked a suite for 7 nights, but only stayed 6. The first night they put us in room 19. This was a very dark hole with only 2 small windows and it looked nowhere like a suite. After complaining, the next day we moved to room 30. This looked a lot nicer, but still no 4 star quality. It was dirty; dust on everything, the sanitary was very poor and. it had a leaking roof. There is no hospitaly and passion. The management is very poor. They are not friendly at all (except in the enotaca).
wonderful authentic place and surroundings unworking central heating during first could Septembers days
The room was the best part and the friendliness of the staff . The food was awefull . Very poor value for money .
The local village was fabulous and I loved the scenery. The bed was two singles pushed together and the were at different levels... therefore very uncomfortable.
Excellent location, beautiful landscape, quiet place and relaxing atmosphere. Close to different points of interest. Rooms not cleaned before our arrival and not even during our stay, with spiders and scorpions on walls and dusty sheets. The hotel staff explained us that the rooms offered through booking.com have a different status comparing to rooms booked directly to the hotel. We consider the price of 80 euros/night was too high for the poor quality of the services provided.
Good location in Tuscany. Coordination for Check-in was 1/2 mile away in another hotel. Marginal and limited menu for breakfast. No response to e-mail questions.
Nice view, central, romantic room and big nivce pool area. Quite place. The staff did not speach a word else than italian. The reseption was at another hotel. The restarant on the site was not open, even though the signs and menu was out.
The Location was fully as expected according to descriptions. The rooms were ok and clean. Quote from description: ..The on-site restaurant serves typical Tuscan food... This was one of the reasons for choosing this place, We therefore were very dissappointed when we found out that the restaurant simply was not open during our stay at the place.