Pros: I was not able to rent at my location in Durham, NC...
Budget has a Budget and Avis rental located off of Guess Rd by North Gate Mall
Dec 29 2016
Pros: Car was in good condition and tank was full. Nice new car. No cigarette smell. I enjoyed driving it.
Cons: Arrived at pickup time and no cars were available. Didn't get a car until an hour and a half later after waiting in the lobby. The agent said she was waiting for a fleet of cars to arrive from the airport and had no idea when they would arrive.
Many others with reservations that morning ran into the same problem. We all had to wait for the cars to be returned.
Hairy situation! I felt bad for the agent working that day. It wasn't her fault that there were no cars available but we did all have reservations.
Dec 30 2016
Pros: Overall the car was fine. Would have liked a run through of the controls - heat, defroster etc. Good on gas.