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The reception staff were exceptionally helpful. The service was very good.
I can't think of anything . We were dissapointed with our stay at the hotel. Unhelpful staff. Expensive food and drinks and very basic facilities.
Good romm. Good brekfeast.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The staff, Paying for Internet
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
A pair of bathroom slipper
Proximity to the airport and shutle bus No minibar in the room
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
Room, shuttle service was excellent, staff elevators frequently out of service
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
proximity to airport.courteseous staff.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Very clean, friendly staff, all staff spoke very good english.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
yes, a short business stay no
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
Internet doesn' t work
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
good for value of money we paid. Also with kitchen was useful good for kids. overall good. Liberty metro station near by and also grocery shops. room is small also the kitchen facilities. no place for keeping utensils. away from main attractions but well connected with the by metro station
You can cook in the room and there is supermarket in the near. Although in the room was really quiet, you cannot open the window because of noisy highway.
I booked this hotel base on 91% rates, but when I come there they told me that I have to stay in another hotel. I end up in terrible hotel a bit more far away from this one and even it has 3 stars it was not good. I am afraid that this is their "game", people come there reserving this good hotel and they end up in other, worse hotel.
I don't like this hotel. The room is so small and dirty with odd smell. If you close the window, you won't feel enough air in the room. I was waken up during the first night, because of very bad smell from the pillow. Refrigerator didn't work at all for all my 4 days stays. There is no "don't disturb" or "clean the room" signs. Every moring I was waken up by someone unlocking door to clean room
I liked that this hotel was in a very peaceful area and that the facility were neat and the staff were very helpful. I was ok with everything about this hotel.
really does not have too many things to interest us after living since the room has not been cleaned everyday, cannot shower for two person as the hot water cannot be provided frequently, even you ask the help from receptionist, which cannot solve properly for you, you may just wait for the next coming day provided you will still live in that hotel. which means if you are leaving, there is no hot water served.
Location was excellent, neighborhood was very clean, close to metro and Avis rental car. Room was spacious and having a kitchenette was very convenient. The shower consisted of a shower head and a drain in the bathroom, no doors, stall, curtains, etc. Everything in the bathroom got wet when anyone took a shower.
Nothing Room small, a/c inop, bed hard, stove burners 2 out of 4 worked, just a bad hotel. poor breakfast selection, where's the meat, fruit, veggies....
This is a good hotel.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Reasonably close to airport
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Nothing Dirty...dirty ditry. Not even worth a 1 star
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
I loved its quite environment and the on time shuttle bus to tha airport.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Location near Orly and excellent restaurant. Receptionist very kind.
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
I was not there very long - but the breakfast was excellent
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
difficult to get to the city
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
rooms had terrible petrol/plastic smell. Impossible to sleep.
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
The neighborhood around hotel and proximity to Metro ,about 8 minute walk.About 20 minute ride to main attractions. We tried to check in early because our train arrived at 10 am.All the other hotels in Europe alowed us early check in but this hotel did not have a room availablebut they stored our bags until we returned . The room was very small,could hardly get around the sofa pull out.No airconditioning ,very noisy with window open, right next to freeway,although I usually prefer fresh air.The shower head stand was broken so taking a shower was awkward.A gentleman did come to try to repair it our first night but he needed parts so it was not fixed during our 2 night stay.
value for money good staff studio room beds were too small but very nice room and clean good entertainment though ok for short stay
enough facilities, like an apartment you can cook and do every thing by yourself but on the other you could also smell in hall when others where cooking. no toilet service (cleaning, changing towels,...) during stay, maybe because of the special discount price they offered in internet!
Localizacion Cigarrete odor
Nice rest in a clean room
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
The position and the staff Maybe a little expensive for the given facilities
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
the restaurant was ok the reception staff was uncommercial people.
Hotel is closed the airport. The bed, too small.
breakfast buffet quite poor
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
mveryy good no
Confort and location (near to the orly's aeroport)
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
Free internet, Location. Hotel is old.
The navette picked me up from the airport and delivered me back there the next morning
location , staff
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
Ease of reception and the helpfulness of staff
The hotel took a large group - which is understandable - but they wanted to serve breakfast to other guests in a meeting room. TV did not work - I phoned reception and was ignored.
Absolutely nothing. This hotel is horrible and definitely not a 3 star. More like a 1/2 star. The hotel and the rooms were dirty. The breakfast was terrible. Living in France I expect small breakfasts, but the bread was stale and definitely not worth the money.
Good basic hotel for what I needed. I arrived late in the evening and they held the room as requested when booked. Good breakfast
Receptionist was very cheerful and friendly Breakfast is too expensive. An alternative budget breakfast should be offered for those leaving early for travel reasons.
It was central to our place of buisness Quality of rooms very poor. Shower broken, bed lining boards missing,
Close to the airport for early flight Old furniture, matress not so clean, bathroom oldy too
Website says free shuttle but when I arrived at the airport and waited, another shuttle driver from a better hotel told me that I had to call the hotel. The tourist office called and it took 45 minutes. I had an early flight. The hotel charged 15 euro for the free shuttle because it wasn't between 645 am and 1000 pm. Definitely not worth any savings you might get.
was close to airport and free shuttel to airport WC was out of function and i coudn't sit on it, The breakfast was cold and i paid 8 euro for a piece of bread and cheese. It was not clean in the room and the wc.
This place was dirty and poorly decorated with whitewash like paint and sinks nearly falling off walls, leg of table in room fell off when I put my purse on it, air conditioning did not work. Was locked in to hotel when we tried to leave in am--we had already paided our bill. This did not look like a safe part of town.
no iron or ironing board
The standard of food in the hotel was not good
very comfortable room difficult to find the reception which is situated in the restaurant in front of the hotel, prices change according to events in the region!
Breakfast is rather good. And it has free shuttle to Orly every 30 minutes. The hotel is 10 minutes by car from Orly If you don't speak French it could be a problem because the staff did not speak а single word in English. So the hotel is just a place where you can sleep if you depart from Orly early in the morning.
Even though we just stay there for only one night, the impression was pretty good. Clean, functional and with free shuttle to Orly airport. If you want to catch plane on the early morning, it is smart choice.
only sleep.. nothing
Good location near to the airport, and free parking. No wifi. No free internet access.
The hotel is clean and value for money.
this is an airport hotel, stay here if you have an early flight from orly the next morning. Otherwise, no reason to come here at all. Had to wait a long time for the shuttle bus from the airport and the location of the bus stop is not marked at all. Had to phone the hotel. Breakfast is another €9. All corridors are outside, you are literally a prisoner of your room.
nothing Staff was rude and horrible implying they knew nothing about the bookings and we came to con them , made my wife cry , after 0.5 an hour of humiliating debates ( 10 hours in the car on the hot day and through the night ) they gave us a key and never apologized . The disco near by ruined every night of our stay . No sorry or thank you ....Awful experience !!!
Nice friendly hotel, helpful staff. Good continenetal breakfast. Beautiful little town within walking distance with small restaurants, shops etc. About 7km into paris via metro, bus or taxi. The hotel rooms were clean and tidy, the sheets immaculate and maid service every day. Excellent value for money. A large open air disco across the road. Open Friday and Saturday nights, it didnt bother us we were too drunk to notice and it actually rocked us to sleep!
Next to restaraunt, night club, public transport. We couldn't use the free shuttle to get to the hotel from airport as the lady at the reception didn't understand English. Had to take a cab. Rooms were small and we could hardly open our bags.
Room clean and confortable Shuttle from airport to hotel delayed (waiting one hour)Restaurant closed arriving at the hotel
staff was very helpful considering the lack of resources available to them No A/C
Hotel was fine and clean Very far from the city center, have to take bus after metro, staff speaks very little english
Room, parking place.
People at the front desk very friendly and kind - The hotel's parking entrance is very bad indicated. There are works in the street and it is a fast venue so pretty hard to slow down to find where to turn without having a car pushing behind!!! + Ibis Rungis is just few minutes ago and parking is free, here it is 8 euros. - hotel's restaurant is a Courtepaille. Fir dinner mymeat was not cooked enough and in the morning breakfast is till 10 am but if you decide to go at 9:30 they send you to the only corner where two tables are still not set up, the manager was taking off the buffet so I could have few bread and a coffee before everything else disappeared!!! - Finally wi-fi in the room never worked and they explained it was normal in the 4th floor + I heard the alarms of everybody! Noisy!!
roomscomfortableandlotsofshelfspace bathroomwelllaidout deskstaffhadabadattitude facetowelswerenotsupplied
We booked two tripple rooms. On arrival we found the hotel and rooms not really clean. The staff were not very helpful. There were no towels in the room and the phones in the room did not work at all. On personal request at the reception for 6 large and 6 small towels, we were only given 2 small and 4 large towels for the group. The tripple rooms and toilets were very small. We were charged extra 7.50 Euros per person for breakfast and they only served a very small selection of conrflakes and milk for breakfask without anything else.