Great location and very clean Will come again
4 stars
DoubleTree by Hilton Charlotte City Center
230 North College Street, Charlotte, NC 28202, United States
Charlotte, NC
See location+1 704 335 5400Photos of DoubleTree by Hilton Charlotte City Center
Overview
Located in the uptown area of Charlotte, NC, the Holiday Inn Charlotte Center City is an upscale property that provides an excellent location that is only a short distance from many top attractions. It is in the heart of the arts and entertainment district of the city. Kids who are 18 and under will stay free at the property when they are sharing a room with their parents. The hotel has an accessible entrance, guestrooms, elevators, meeting rooms, and public restrooms.
Travelers can choose from guests and suites when they stay at the property. There are a number of amenities that are available for the guests. These include a pillow menu, iron and ironing board, hanging closet, heating and air conditioning controls, blackout shades, a private bathroom, mini-fridge, coffeemaker, microwave, flat-screen TV with cable/satellite and premium channels, a workspace, and more.
Travelers will find an on-site business center that is open around the clock, an outdoor pool and outdoor whirlpool, a cocktail lounge, a fitness facility, Internet throughout the property, concierge services, an on-site restaurant called Caffe Siena, and more.
Those who stay at the hotel will find that they are close to many places to visit. In fact, Discovery Place, which features a number of exhibits, is only a block from the property. Mint Museum Uptown and the NASCAR Hall of Fame are nearby, as well. Guests are right at the heart of everything the city can offer. Places to dine nearby include At 7th Restaurant, The Capital Grille, and Little Village Grill.
Latest deals for DoubleTree by Hilton Charlotte City Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Charlotte City Center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Charlotte City Center
8.3
Very good
1404 verified ratings
Wonderful
711
Very good
233
Good
179
Okay
92
Fair
82
Mediocre
32
Poor
75
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds, but many expressed dissatisfaction with the parking fees and service quality. Cleanliness issues were also noted, particularly in bathrooms, and noise levels were a concern for some guests.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
7 reviews
9.1 out of 10
1 review
7.6 out of 10
10 reviews
All reviews
Awesome staff, great restaurant, and affordable price.
It’s not really the fault of the hotel, but more of the value and poor police presence. Starting on Friday night, street thugs raced anything and everything with a open exhaust up and down the streets till 3 am. And if you wanted to sleep it was impossible. After a really bad night on Friday, it started again on Saturday and went till 2:30 am. We even talked to a bell captain and he said it happen...
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They didn’t bother to tell us that there was an event going on at their rooftop lounge when we checked in. When we got to the elevator to go to our room, the events coordinator told us that there was an event going on but we could go up after 5pm to check out the rooftop lounge. We went up to the roof at 6:15 and the event was still going on so we didn’t even go out on the roof to look but went ba...
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Pros (+) Rooftop pool. Parking validation.
Pros (+) Front desk host was awesome!
Cons (-) The heating/air is HORRRIBLEE!! Blows directly on you while sleeping and not stable heat as it blows cold air when climate control temperature reached..woke up with dry sore throat. SUPER CHEAP shortcut to comfort. Need to re-think this!!
Cons (-) Bathroom had bad smell. Needed better cleaning.
Pros (+) Location
Cons (-) Hotel rooms were under renovation. As a Spire Elite they gave me the best room available, I guess. The room was still in need of some minor construction clean up. Disappointed they did not inform me of status when I contacted them during booking. All staff I came in contact with were great.
Pros (+) Great location
Cons (-) 2 am yelling in corridors-- not the hotels fault that's what you get with wedding parties!
Pros (+) Location and staff were great.
Cons (-) Not clean. Hallways were dirty.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at DoubleTree by Hilton Charlotte City Center?
Many guests have mentioned that the beds at DoubleTree by Hilton Charlotte City Center are very comfortable, providing a good night's sleep.
Is parking available at DoubleTree by Hilton Charlotte City Center?
Yes, parking is available at DoubleTree by Hilton Charlotte City Center. However, some guests have mentioned that the parking arrangements can be confusing, so it's advisable to inquire about the parking details upon arrival.
How is the food quality at Caffe Siena, the on-site restaurant at DoubleTree by Hilton Charlotte City Center?
Guests have praised the food quality at Caffe Siena, the on-site restaurant at DoubleTree by Hilton Charlotte City Center, mentioning that it offers excellent dining options.
Is DoubleTree by Hilton Charlotte City Center known for its cleanliness?
DoubleTree by Hilton Charlotte City Center is known for its cleanliness, with many guests mentioning that the rooms are clean and comfortable.
When is the best time to visit DoubleTree by Hilton Charlotte City Center?
The high season at DoubleTree by Hilton Charlotte City Center is in December, while the low season is in July. It's advisable to plan a visit accordingly to make the most of the hotel's offerings and the surrounding attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Renovated Room
Several guests mentioned that the renovated rooms are comfortable, clean, and well-considered, providing a better experience compared to the non-renovated rooms.
Consider Noise Levels
Some guests reported noise disturbances from nearby construction, street noise, and even within the hotel. Light sleepers may want to prepare accordingly.
Check for Ongoing Renovations
The hotel is currently undergoing renovations, which may impact the overall ambiance and facilities. It's advisable to check the status of the renovations before booking.
Be Mindful of Parking Fees
Several guests found the parking fees to be higher than expected. It's recommended to clarify parking costs and options before arrival to avoid any surprises.
Explore Nearby Dining Options
Guests appreciated the proximity to various dining establishments such as At 7th Restaurant, The Capital Grille, and Little Village Grill, providing convenient dining choices.
Consider Room Selection for Views
Some guests highlighted the importance of room selection to enjoy better views and avoid potential noise disturbances, especially from the surrounding areas.
Be Aware of Check-in Process
A few guests experienced issues with the check-in process, including reservation discrepancies and long wait times. It's advisable to confirm reservations and arrival details in advance.
Stay Informed About Hotel Services
Some guests were disappointed by the unavailability of certain services, such as breakfast and parking accommodations. It's recommended to verify the current status of services before arrival.
Take Note of Accessibility
The hotel offers increased accessibility, including an accessible entrance, guestrooms, elevators, and more, catering to the needs of diverse guests.
Consider Alternative Parking
Due to the inconvenience and confusion related to parking, guests may want to explore alternative parking options in the vicinity for added convenience.
Location
230 North College Street, Charlotte, NC 28202
What's nearby
- Spectrum Center183 yd
- Bank of America Corporate Center228 yd
- 112 Tryon Plaza396 yd
- 400 South Tryon0.4 mi
- NASCAR Hall of Fame0.4 mi
- Charlotte Convention Center0.5 mi
- Bank of America Stadium0.7 mi
- Little Sugar Creek Greenway0.8 mi
- Charlotte Center City0.8 mi
- Carolina Actors Studio Theatre1.9 mi
- Mint Museum RANDOLPH2.5 mi
- Bojangles' Coliseum2.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Charlotte City Center
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | $235 |
Average price (weekend night) | $235 |
When to book a room at DoubleTree by Hilton Charlotte City Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.9 mi |
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