Overview

Omni Charlotte Hotel

132 East Trade Street, Charlotte, NC 28280, United States
+1 704 377 0400

$128+

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Rates

Overall guest ratings

7.9/10 Good
Based on 1,210 reviews
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Review highlights

  • 8.9
  • 8.5
  • 5.4
  • 5.2

Good to know

  • Professional service

Nearby

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    About

    With a stay at Omni Charlotte Hotel, you'll be centrally located in Charlotte, steps from EpiCentre and Bank of America Corporate Center. This 4-star hotel is within close proximity of Blumenthal Performing Arts Center and Time Warner Cable Arena.

    Rooms

    Make yourself at home in one of the 374 air-conditioned rooms featuring MP3 docking stations and minibars. 37-inch LCD televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities include wireless Internet access (surcharge), concierge services, and shopping on site.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Parking (surcharge)
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,210 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 7.1 "Good breakfast."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.5 "Bar is ok."
    • 5.4 "Average amenities."
    • 5.2 "Average value."
    • 4.9 "Internet is poor."
    • 4.8 "Rooms are not good."
    • 4.1 "Not very comfortable."
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    Overall Rating

    8.0 Good
    Based on 665 reviews
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 6.7 "Bar is ok."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.5 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.2 "Average value."
      6.2 "62% thought it was adequately priced."
      5.2 "Breakfast prices were ok, according to 52%."
    • 4.5 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.5 "65% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
    • 3.8 "Not very comfortable."
      3.5 "65% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
    • 3.3 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.8 "For 52%, the lobby entrance was sub-standard."
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    Overall Rating

    7.7 Good
    Based on 266 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.3 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.2 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.5 "65% said rooms were small."
      0.4 "96% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
    • 3.7 "Not very comfortable."
      3.5 "65% said rooms were small."
      0.4 "96% criticized the small bathroom."
      1.9 "81% thought it was too noisy."
    • 3.4 "Vibe wasn't good."
      4.3 "For 57%, the lobby entrance was sub-standard."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 217 reviews
    • 8.7 "Location is great."
      8.5 "85% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Average value."
    • 4.5 "Internet is poor."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
    • 4.0 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.1 "79% thought it was too noisy."
    • 3.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 60 reviews
    • 8.8 "Location is great."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.1 "Average value."
    • 4.6 "Not very comfortable."
      4.5 "55% said rooms were small."
    • 3.4 "Vibe wasn't good."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    data provided by TrustYou

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