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Omni Charlotte Hotel
Top Luxury Hotel

132 East Trade Street, Charlotte, NC 28280, United States
+1 704 377 0400

$151+

Overall guest ratings

8.1/10 Excellent
Based on 1,296 reviews

Review highlights

  • 10.0
  • 8.8
  • 5.0
  • 4.7

Nearby

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    About

    With a stay at Omni Charlotte Hotel, you'll be centrally located in Charlotte, steps from EpiCentre and Bank of America Corporate Center. This 4-star hotel is within close proximity of Blumenthal Performing Arts Center and Time Warner Cable Arena.

    Rooms

    Make yourself at home in one of the 374 air-conditioned rooms featuring MP3 docking stations and minibars. 37-inch LCD televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and shopping on site.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and meeting rooms.

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    Hotels.com

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Playground
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,296 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.5 "85% were happy with the room service."
      8.6 "86% found the restaurant service to be one of the best."
      9.2 "Management was excellent, said 92%."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      2.4 "76% complained about the bathroom."
      3.9 "61% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      0.3 "97% criticized the small bathroom."
      1.6 "84% said the bathroom was dirty."
      4.7 "53% had problems with the shower."
      2.5 "75% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
    • 4.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 4.1 "Value below average."
      4.7 "53% thought it was overpriced."
      2.7 "73% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      4.7 "53% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 699 reviews
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 3.9 "Value below average."
      4.5 "55% thought it was overpriced."
    • 3.7 "Internet is poor."
      4.5 "55% thought it was overpriced."
    • 3.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 375 reviews
    • 9.1 "Terrific location."
    • 9.0 "Food is to die for."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.5 "65% said rooms were small."
      0.2 "98% criticized the small bathroom."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
    • 4.4 "Value below average."
    • 4.2 "Not very comfortable."
      3.5 "65% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 181 reviews
    • 8.4 "Location is great."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 4.3 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      3.7 "63% said rooms were small."
    • 3.9 "Rooms are not good."
      0.2 "For 98%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
      3.7 "63% said rooms were small."
    • 3.6 "Value below average."
    • 3.0 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall Rating

    7.8 Good
    Based on 38 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 5.2 "Average comfort."
    • 5.1 "Rooms are ok."
    • 3.2 "Horrible vibe."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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