Pros (+) Fabulous location! Could walk to many attractions and venues.
4 stars
Omni Charlotte Hotel
Photos of Omni Charlotte Hotel
Overview
Located at the heart of downtown Charlotte, the Omni Charlotte Hotel offers North Carolina hospitality and luxurious design. Less than 10-miles from the Charlotte/Douglas International Airport, this hotel offers a combination of leisure and business amenities for travelers with a variety of needs.
373 guest rooms and suites make up the Omni Charlotte Hotel, which features a number of in-room amenities for guests. Flat-panel TVs, WiFi internet service, plush bedding, spacious rooms, and city views all serve to offer a premium experience for guests. For those traveling for business, the hotel features 16,000 square feet of meeting space. Complimentary access to the Charlotte Athletic Club, which is connected right to the hotel, ensures guests can keep up their workout routine, while babysitting is offered so parents can enjoy a night out without the kids.
The Omni Charlotte Hotel boasts the on-site Trade Restaurant & Bar. Offering locally inspired cuisine, the restaurant is open for all three meals. Guests can also step outside the hotel and enjoy dining at the many downtown restaurants Charlotte has to offer, from fine dining options to quick service favorites.
Located in Charlotte’s walkable Uptown financial district, the Omni Charlotte Hotel places guests at the center of the action. It is linked to 12 city blocks via sky bridge and is just minutes away from the Epicentre Entertainment District, Charlotte Convention Center, and Discovery Place.
Designed with comfort and convenience in mind, the Omni Charlotte Hotel is a downtown destination ideal for guests of all ages.
Latest deals for Omni Charlotte Hotel
Queen room
King room
Premier room
Standard room
Deluxe room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Omni Charlotte Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Pool
- Outdoor pool
- Pool
- Pool with a view
- Rooftop pool
- Pool bar
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Beauty salon
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Omni Charlotte Hotel
8.4
Very good
1708 verified ratings
Wonderful
918
Very good
227
Good
165
Okay
107
Fair
103
Mediocre
63
Poor
125
Summary of reviews
Guests say
Guests appreciated the hotel's central location, with many citing its convenience for exploring downtown and Uptown Charlotte. The service from staff received positive mentions, particularly during busy periods. However, there were significant complaints regarding noise levels, especially during the nighttime hours from parties and nearby venues, often disrupting guests' sleep. Some reviewers also expressed dissatisfaction with the parking fees, stating it felt exorbitant, and noted that while amenities were generally praised, their availability was sometimes limited. Overall, while guests enjoyed the modern rooms and effective staff service, the noise disturbance and high parking costs were notable downsides.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
1093 reviews
7.7 out of 10
430 reviews
10 out of 10
1 review
10 out of 10
1 review
8.2 out of 10
9 reviews
All reviews
Pros (+) Location, staff, room, shower, electric outlets (numerous and working well), complimentary morning beverages.
Cons (-) Nothing
Pros (+) Excellent restaurant, beautiful room, friendly staff
Cons (-) Poor guest internet options. No ethernet, mediocre / difficult WiFi
Pros (+) Staff and the cleanliness was good but my room was broken for $200 I feel like I should still want to the Ritz I pay for a luxury Suite but I got a king size bed instead which was not luxury at all.
Cons (-) I didn't like the fact they Park their cars in public parking. I specially don't like how unsafe our cars, it should be more the luxury to the higher class. Especially don't like the rooms since my ro...
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Pros (+) Concierge and staff were amazing!
Cons (-) This is an older hotel, not what i expected for an omni brand.
Pros (+) Staff was very friendly
Cons (-) Rooms smelled like a 10 year old ashtray. Rooms are dirty and old. Very noisy. Forced valet parking. I love Omni but this one is bottom of the barrel
Cons (-) They have a lot of hidden fees they don't tell you about and also they charge for everything!!!
Pros (+) Location, Vallet
Cons (-) Accommodations, dirty, furniture in room was broken and/or disheveled, low quality toilet paper, rough towels, accessibility into hotel after hours.
Pros (+) Great Service! Excellent Room, and Perfect Location in Downtown Charlotte, NC!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the in-room amenities like at Omni Charlotte Hotel?
The Omni Charlotte Hotel offers flat-panel TVs, WiFi internet service, plush bedding, spacious rooms, and city views to provide a premium experience for guests.
What dining options are available at Omni Charlotte Hotel?
The Omni Charlotte Hotel boasts the on-site Trade Restaurant & Bar, offering locally inspired cuisine for all three meals. Guests can also enjoy dining at the many downtown restaurants Charlotte has to offer.
What are the nearby attractions to Omni Charlotte Hotel?
The Omni Charlotte Hotel is located in Charlotte’s walkable Uptown financial district, linked to 12 city blocks via sky bridge and just minutes away from the Epicentre Entertainment District, Charlotte Convention Center, and Discovery Place.
What are some common concerns about the hotel?
Some guests have mentioned concerns about the loud music until after 2:00 am, the parking situation, and the need for room updates. Additionally, some guests expressed disappointment about the internet not being free and the pool being closed on the weekend.
When is the best time to visit Omni Charlotte Hotel?
The high season at Omni Charlotte Hotel is in July, and the low season is in December. Visitors can enjoy the hotel's location in Charlotte’s walkable Uptown financial district and its proximity to nearby attractions during these times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to various attractions such as the Blumenthal Performing Arts Center, Spectrum Center, and Discovery Place makes it an ideal choice for those looking to explore the city's cultural and entertainment offerings.
Consider Upgrading to a Higher Floor
Guests suggested choosing a room on a higher floor to enjoy better views of the city skyline, especially for those staying for several nights.
Be Mindful of Parking
Several guests highlighted issues with parking, including high costs and limited availability. It's advisable to explore alternative parking options in the area.
Check for Special Packages
Some guests recommended inquiring about special packages or deals offered by the hotel, especially for those planning to use the meeting facilities or enjoy the nearby attractions.
Utilize the On-Site Dining Options
While the hotel offers a restaurant and bar, guests also recommended exploring the dining options in the surrounding downtown area for a diverse culinary experience.
Confirm Room Cleaning Preferences
A few guests mentioned issues with room cleaning frequency. It's advisable to confirm cleaning preferences with the staff upon check-in to ensure it aligns with individual needs.
Explore the Connected Athletic Club
Guests appreciated the complimentary access to the Charlotte Athletic Club connected to the hotel, making it convenient for fitness enthusiasts to maintain their workout routines.
Inquire About Room Upgrades
Some guests had positive experiences with room upgrades upon request, especially when staying for an extended period. It may be worth inquiring about upgrade options at the time of booking or during check-in.
Consider Bringing Your Own Amenities
A few guests noted that certain amenities, such as microwaves, were not available in the rooms. Travelers with specific needs may consider bringing their own amenities or confirming availability with the hotel in advance.
Location
132 East Trade Street, Charlotte, NC 28280
What's nearby
- Bank of America Corporate Center113 yd
- 112 Tryon Plaza164 yd
- Spectrum Center307 yd
- 400 South Tryon0.3 mi
- Charlotte Convention Center0.3 mi
- NASCAR Hall of Fame0.4 mi
- Bank of America Stadium0.6 mi
- Charlotte Center City0.6 mi
- Little Sugar Creek Greenway0.8 mi
- Carolina Actors Studio Theatre2 mi
- Mint Museum RANDOLPH2.5 mi
- Bojangles' Coliseum3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Omni Charlotte Hotel
Low season | July |
|---|---|
High season | March |
Average price (weeknight) | $370 |
Average price (weekend night) | $286 |
When to book a room at Omni Charlotte Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.8 mi |