Overview

Omni Charlotte Hotel

132 East Trade Street, Charlotte, NC 28280, United States
+1 704 377 0400

$139+

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Rates

Overall guest ratings

7.9/10 Good
Based on 1,217 reviews
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Review highlights

  • 10.0
  • 9.4
  • 5.4
  • 5.1

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Omni Charlotte Hotel, you'll be centrally located in Charlotte, steps from EpiCentre and Bank of America Corporate Center. This 4-star hotel is within close proximity of Blumenthal Performing Arts Center and Time Warner Cable Arena.

    Rooms

    Make yourself at home in one of the 374 air-conditioned rooms featuring MP3 docking stations and minibars. 37-inch LCD televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities include wireless Internet access (surcharge), concierge services, and shopping on site.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and meeting rooms.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,217 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Food is to die for."
    • 8.7 "Location is great."
    • 8.3 "Great service."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Average amenities."
    • 5.1 "Rooms are ok."
    • 5.0 "Average value."
    • 4.7 "Not very comfortable."
    • 4.2 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 669 reviews
    • 9.3 "Food is to die for."
    • 8.7 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.1 "Only 61% said rooms were clean enough."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 4.8 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      4.2 "58% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 4.3 "Internet is poor."
    • 3.4 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 304 reviews
    • 9.5 "Food is to die for."
    • 8.9 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 4.9 "Value below average."
    • 4.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.0 "60% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
    • 4.1 "Not very comfortable."
      4.0 "60% said rooms were small."
      0.3 "97% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Overall Rating

    7.2 Good
    Based on 194 reviews
    • 8.5 "Location is great."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.8 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 4.7 "Value below average."
    • 4.6 "Not very comfortable."
      4.5 "55% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 4.4 "Rooms are not good."
      4.5 "55% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 3.8 "Internet is poor."
    • 3.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 48 reviews
    • 8.8 "Location is great."
    • 8.5 "Great service."
    • 5.6 "Rooms are ok."
    • 5.2 "Average comfort."
    • 3.4 "Vibe wasn't good."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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