Pros (+) Friendly staff, breakfast package.
Cons (-) Wall is paper thin, noisy.
3 stars
Sheraton Charlotte Airport Hotel
3315 Scott Futrell Drive, Charlotte, NC 28208, United States
Charlotte, NC
See location+1 704 392 1200Photos of Sheraton Charlotte Airport Hotel
Overview
Featuring an indoor pool, Sheraton Charlotte Airport is located in Charlotte and provides charming accommodation. It has a gym, as well as an express check-in and check-out feature, a free shuttle service and a 24-hour business centre.
A variety of personalized services are available for guests of Sheraton Charlotte Airport, like a concierge, a car rental desk and a ticket service. Staff are available 24/7 and can assist with booking tours and tickets.
The hotel has 221 stylish rooms that are equipped with a range of essential facilities to ensure guests have an enjoyable stay. They are also fitted with a refrigerator and a hair dryer.
The hotel's restaurant serves breakfast, lunch and dinner, offering guests a pleasant dining experience near their room. Each evening, guests are welcome to relax in the comfortable lounge bar.
Charlotte Douglas International Airport is a 10-minute drive from Sheraton Charlotte Airport. Mint Museum Randolph, Carowinds and Charlotte Center City are within driving distance.
Latest deals for Sheraton Charlotte Airport Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Charlotte Airport Hotel
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Window
- Seating area
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kid-friendly buffet
Pool
- Indoor pool
- Outdoor pool
Outdoor
- Garden
Bedroom
- Alarm clock
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Sheraton Charlotte Airport Hotel
8.0
Very good
515 verified ratings
Wonderful
280
Very good
88
Good
48
Okay
31
Fair
23
Mediocre
13
Poor
32
Summary of reviews
Guests say
Guests appreciated the great service and convenient location of the hotel, especially its proximity to the airport and shuttle service. However, many reviews highlighted significant cleanliness issues, with rooms often not being properly cleaned and maintenance problems such as broken showers and dirty carpets. Overall, while the staff received praise, the hotel needs to address its cleanliness and maintenance standards to enhance guest experiences.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
16 reviews
9 out of 10
3 reviews
All reviews
Pros (+) Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.
Cons (-) Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charg...
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Pros (+) One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.
Pros (+) Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Sheraton Charlotte Airport Hotel?
The hotel's restaurant serves breakfast, lunch, and dinner, offering guests a pleasant dining experience near their room. Each evening, guests are welcome to relax in the comfortable lounge bar.
What are the unique amenities offered at Sheraton Charlotte Airport Hotel?
The hotel features an indoor pool in the center of the lobby, providing a unique atmosphere. Additionally, guests can enjoy the convenience of a free shuttle service to and from the airport.
What can guests expect from the hotel's customer service?
The staff at Sheraton Charlotte Airport Hotel are available 24/7 and can assist with booking tours and tickets. Guests have praised the friendly and helpful staff, particularly in the bar and restaurant.
What are the cleanliness standards at Sheraton Charlotte Airport Hotel?
The hotel maintains enhanced cleaning protocols, including daily housekeeping, disinfection of high-touch surfaces, and guest accommodation being disinfected between stays. However, some guests have mentioned issues with cleanliness, such as stained bed sheets and bathroom cleanliness.
When is the best time to visit Sheraton Charlotte Airport Hotel?
The high season at Sheraton Charlotte Airport Hotel is in June, making it an ideal time to experience the hotel's facilities and nearby attractions. Additionally, the hotel's proximity to the airport makes it convenient for travelers with early flights.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Airport Shuttle
The hotel offers a free airport shuttle service, which many guests found convenient. However, some guests experienced issues with the shuttle, so it's advisable to confirm the shuttle schedule and availability in advance.
Check Room Amenities
Some guests noted that the rooms were spacious and comfortable, while others mentioned that certain rooms were in need of updating. It's recommended to check the specific amenities and condition of the room before booking.
Explore Nearby Attractions
The hotel is within driving distance of various attractions, including the Mint Museum Randolph, Carowinds, and Charlotte Center City. Guests may want to plan their visit to explore these nearby places of interest.
Consider Dining Options
While some guests enjoyed the on-site restaurant and breakfast offerings, others found the buffet overpriced. It's advisable to explore dining alternatives in the vicinity for those seeking diverse dining experiences.
Confirm Special Requests
Guests traveling with specific needs, such as accessibility requirements or pet accommodations, should confirm these arrangements with the hotel in advance to ensure a comfortable stay.
Utilize the Concierge Service
The hotel offers a concierge service, which can assist with booking tours, providing local information, and arranging various activities. Guests may benefit from utilizing this service for personalized recommendations.
Plan for Transportation
Although the hotel provides a free airport shuttle and free parking, guests may want to consider alternative transportation options for exploring attractions not within walking distance.
Consider Seasonal Rates
The hotel experiences low seasonality in May and high seasonality in June. Travelers may want to take this into account when planning their visit to Charlotte to potentially benefit from lower rates or avoid peak crowds.
Verify Booking Policies
As cancellation and prepayment policies may vary by room type and provider, guests should verify these details before making a reservation to avoid any inconvenience.
Location
3315 Scott Futrell Drive, Charlotte, NC 28208
What's nearby
- Carolinas Aviation Museum1.3 mi
- Bank of America Stadium4 mi
- Charlotte Center City4.1 mi
- 400 South Tryon4.2 mi
- Charlotte Convention Center4.3 mi
- 112 Tryon Plaza4.4 mi
- Bank of America Corporate Center4.5 mi
- NASCAR Hall of Fame4.5 mi
- Spectrum Center4.6 mi
- Little Sugar Creek Greenway5.1 mi
- Carolina Actors Studio Theatre6.1 mi
- Mint Museum RANDOLPH6.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Charlotte Airport Hotel
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $197 |
Average price (weekend night) | $264 |
When to book a room at Sheraton Charlotte Airport Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Charlotte Airport Hotel
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Nearby hotels and places to stay
Closest
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See most recommended stays in CharlotteGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 4.4 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 1.7 mi |
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