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8.8
Battery went dead
Pros: After the maitenance finally arrived (we met on half way), the replacement was quick and they offered a free ride where we needed after dropoff as a favor
Cons: The way of communication and speed of the problem solving. I took us more 20min of repeated phonecalls for almost 50 dollars!
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2.8
The rental agency was unhelpful and overcharged te
Cons: We found our car vandalised in the morning (the side-mirror was broken off & there was a dent on the side of the car (with a clear footprint)). Hence, we immediately went to the agency, where the staff charged us with insane sum for the side-mirror of the old Renault - over $250. Being insured, we have asked for the invoice & help with the police report, but the staff of the agency were absolutely unhelpful. First, they have tried to convince us that the insurance would be able to reimburse us, since there is no third party. Then they said the same about the police report. In the end, it all seemed as they have damaged the car themselves in order to get extra money from unknowing tourists. I would absolutely not recommend this car rental. BE CAREFUL!
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6.8
Cons: Expensive insurance
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