Carson City Car Rentals

Cons: Wasted our time going to pick up a reservation that was made an hour earlier. Customer service representative made no effort to fix the situation and was visibly annoyed and walked away as I was asking her if she knows of other options because I took a cab to get there assuming that I had a car because of the confirmed reservation.

Cons: 1) There were zero cars available when I arrived at the time of my reservation. I had to wait over an hour for a car to show up. 2) It was quite difficult to find the rental store's location, as there were no signs anywhere. 3) The cost seemed excessive ($130 for a 4-hour drive to the Bay area).

Cons: Service was good. Staff was friendly and efficient.

Cons: Did not like the surprise revelation at pickup that Hertz does not recognize my family. Was told wife would not be allowed to drive vehicle unless we shelled out an additional $12 and change per day. Will not be renting from Hertz again.