It is disappointing that I have to rent the third tier car to guarantee cruise control. I rented a compact and ended up on a 600 mile round trip WITHOUT cruise. The car was as basic as it gets. sounded like you were kicking a garbage can when you shut the door! My car wasn't ready when I arrived, it was out "picking someone up" is what I was told. The gas wasn't full, "just bring it back the same way" I was told.... Hello! That means I have to get gas before leaving town, or stopping before my destination to get enough to make it there!? That IS NOT good customer relations.