Pick-up location | Kingston |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Passenger van, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 39 |
Airport locations | 21 |
Popular agencies | Island Car Rentals, Hertz, Enterprise, Alamo, Autounion Car Rental |
Economy | $29/day |
Compact | $33/day |
Intermediate | $43/day |
Standard | $76/day |
Full-size | $66/day |
Full-size SUV | $91/day |
Premium | $78/day |
Passenger van | $86/day |
Supplier choice | $58/day |
Intermediate SUV | $61/day |
Standard SUV | $71/day |
2.0
Mediocre
43 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
2 locations in Kingston
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Reviews
4.8 Okay
Jan 2020
Cons:
The pick-up waiting time was three hours3.6 Mediocre
Aug 2019
Cons:
Was told when I arrived that there was no car available even though I booked in advance. You should not advertise car availability when I’m fact no cars are available.2.0 Mediocre
Jul 2019
Pros:
I like nothing about my car rental experience. First I requested a minvan, but got a car. The cars are poorly maintain. I had to return one car to get another but there were both junks. The service was so slow you could have gone to bed and still didn't miss anything.Cons:
Obviously, the condition of the cars. Making sure that what is requested is what one receive. The staff should be train to understand when one just completed a flight that maybe be long and tiresome from delays and the woes of traveling, to reach their final destination, customer wants to go!2.0 Mediocre
Jun 2019
Pros:
Nothing. I ended up going to Avis. Nothing as promised. TheCons:
Customer service. Transparency9.6 Excellent
Apr 2019
Pros:
Staff very helpful and friendly. Check out and return handled speedily.Cons:
I know it has nothing to do with Budget, but why for Jamaica isn’t collision insurance handled with most credit cards?5.2 Okay
Apr 2019
Pros:
The staff was friendly and kindCons:
The check in took a while. The car was old and not well maintained. The headlights were not properly aligned, and so I had to drive with the high beam on during the night. The engine was not properly tuned and raced, thus using a lot of gas. The interior of the car smelt of stale smoke.Island Car Rentals
10.0
Excellent
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
4 locations in Kingston
NU Car
10.0
Excellent
2 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Kingston
9.0
Excellent
4 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
7.0
2 locations in Kingston
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10.0 Excellent
May 2021
Pros:
Staff was friendly and helpfulCons:
Fees could be more competitive2.0 Mediocre
Dec 2019
Cons:
They try to double my price once I got to Jamaica2.0 Mediocre
Oct 2019
Cons:
When i got there they had no vehicle for me. Had to got to avis for assistance.8.0 Excellent
Jan 2022
10.0 Excellent
May 2021
Pros:
Staff was friendly and helpfulCons:
Fees could be more competitive2.0 Mediocre
Dec 2019
Cons:
They try to double my price once I got to Jamaica2.0 Mediocre
Oct 2019
Cons:
When i got there they had no vehicle for me. Had to got to avis for assistance.6.8
Good
13 reviewsCleanliness
7.3
Comfort
6.8
Pick-up/Drop-off
6.8
Value for money
6.0
One location in Kingston
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10.0 Excellent
May 2021
Pros:
Always greeted with a smile and professionalism here. Is a great experience thus far!Cons:
Always greeted with a smile and professionalism here. Is a great experience thus far!2.4 Mediocre
Jan 2018
Pros:
Drop off was easy.Cons:
First of all, I’m not the type to leave comments but I had to this time because I don’t want anyone to be in the position I was in on their vacation/trip. Ok so my flight to Kingston, Jamaica came in a little later than was scheduled due to the weather, so one would assume that my vehicle would be ready and waiting since my scheduled pick up time. It wasn’t, and no explanation was given as to why it wasn’t. The representative at the counter took forever to process the papers, all in the meantime talking to (and about) other co-workers, answering personal cell phone calls, and text messages. That was very unprofessional. I made a reservation and ended up having to pay more than the original amount that was on my reservation. Then the vehicle I got for the amount of money I paid was in terrible conditions. All the lights on the dash would come on and off constantly. The door lights stayed on for the entire trip. I went around the vehicle, opening and ensuring that all the doors were closed, but the light remained on. I was traveling with my family, including my children and I wasn’t comfortable seeing the door light on. Another thing, the seats did not adjust. Half the seatbelts in the vehicle did not work. That vehicle should not be rented to anyone else. It’s evident that the vehicle was involved in an accident and the repairs were not well done. The ride was uncomfortable and the only thing I could think of and prayed about was that nothing would happen to my family in this vehicle before I return it. Because it sure felt like it was gonna break at any point. I will NEVER RENT FROM ACE/ISLAND RENTAL EVER AGAIN. Not even here in the U.S.8.0 Excellent
Feb 2017
Pros:
Unlimited miles, fuel efficiency.Cons:
N/A8.0 Excellent
Feb 2022
4.0 Okay
Jan 2022
10.0 Excellent
Jan 2022
2.0 Mediocre
Dec 2022
2.0 Mediocre
Dec 2022
6.0 Good
Nov 2021
6.0
Good
22 reviewsCleanliness
7.5
Comfort
6.5
Pick-up/Drop-off
7.0
Value for money
6.0
3 locations in Kingston
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10.0 Excellent
Dec 2021
8.8 Excellent
Oct 2019
Pros:
The staff was super friendly. Pick up and drop off was an ease. I hope the prices will be competitive again so I can book with them again.2.0 Mediocre
Aug 2019
Pros:
Kamarley tried to overcharge me. My two weeks res. Was for $531.24. Upon arriving I gave him the reservation number and he confirm my name and that I had it booked for two weeks and I declined all extras. He then said my total is $700.00, I asked for a breakdown of the price (never got it)Cons:
They will try to overcharge you and when you refuse to pay more than your reservation rate, they make you wait for hours before you get a car.6.0 Good
Aug 2018
Pros:
Fast service Nice personel Thorough inspection of the car prior to departureCons:
Expensive additional insurance Old car (> 84’000km) No route maps provided, not even for purchase5.6 Okay
Jul 2018
Pros:
The agent who eventually worked with us tried to make the process smooth after the initial confusion.Cons:
Flight arrived in Kingston at 5am. Went to booth I airport told the office where we need to get our van does not open till 8am. The agent told our group of 6 we need to find our way to the other Hertz office. She said no ride could be provided to the alternate location. We had to get a cab from the airport with our luggage to another location then wait until 8:30 for an agent to arrive. No receipt yet so not sure what the charges are8.0 Excellent
May 2018
Pros:
Quick pick upFirefly
2.0
Mediocre
2 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
3 locations in Kingston
2.0
Mediocre
1 reviewCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Kingston
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2.0 Mediocre
Jan 2021
Pros:
I did not like anything! The car class I reserved was not available. I was offered a much smaller car which was not big enough for my party. I was forced to find alternative transportation.Cons:
Provide the service you offer! I would never rent from Payless again.2.0 Mediocre
Jan 2021
Pros:
I did not like anything! The car class I reserved was not available. I was offered a much smaller car which was not big enough for my party. I was forced to find alternative transportation.Cons:
Provide the service you offer! I would never rent from Payless again.3 locations in Kingston
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5.2 Okay
Dec 2019
Pros:
Staff was excellent, drop off and drop in point also in good location. Near airport.Cons:
I didn’t expect that the car rental price is not included insurance what makes half of price in day from car price. Total expenses was more than I was expected and any other options to don’t buy insurance and drive was not a option. So I have a question - why don’t you put already that insurance cost in day charge for the car? I felt really disappointed.2.0 Mediocre
Oct 2018
Pros:
I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask forCons:
I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for10.0 Excellent
Aug 2018
Pros:
Courteous, Professional and WarmCons:
It was raining and Car was outside (no covering)10.0 Excellent
Aug 2018
Pros:
Customer service,the dropping off the vehicle,the car drove very well I have no problems will rent again10.0 Excellent
Jul 2018
Pros:
Amazing service6.8 Good
May 2017
Pros:
Liked the carCons:
Was a lot more money than what I booked it for2 locations in Kingston
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8.0 Excellent
Sep 2019
Pros:
Staff was flexible and accommodating to my changing needs.Cons:
Tinted vehicle, I would not rent another vehicle from this establishment for this fact. It is irresponsible to not participate in tinting vehicle, the vehicle stands out more as it does not conform to social norms and adds a layer of unnecessary danger to a visiting driver.8.0 Excellent
Sep 2019
Pros:
Staff was flexible and accommodating to my changing needs.Cons:
Tinted vehicle, I would not rent another vehicle from this establishment for this fact. It is irresponsible to not participate in tinting vehicle, the vehicle stands out more as it does not conform to social norms and adds a layer of unnecessary danger to a visiting driver.One location in Kingston
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2.0 Mediocre
Sep 2017
Cons:
I was unable to locate thrifty or anyone that could direct me to get to thrifty rentals. There were no signs for thrifty where the rental cars were. I asked information in the airport and they had no knowledge of thrifty rental being located in or even near the airport. I tried racing them by the number provided and no one answered. This left me scrambling to find another place to rent from last minute which of course cost more money.2.0 Mediocre
Sep 2017
Cons:
I was unable to locate thrifty or anyone that could direct me to get to thrifty rentals. There were no signs for thrifty where the rental cars were. I asked information in the airport and they had no knowledge of thrifty rental being located in or even near the airport. I tried racing them by the number provided and no one answered. This left me scrambling to find another place to rent from last minute which of course cost more money.Final Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Kingston
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Kingston
Locations in Kingston
1-3c Oxford Road
+1 876 906 0084
Norman Manley Intl Airport
+1 876 906 0084
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Right Cars
No score is available
Cleanliness
-
Comfort
-
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Value for money
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2 locations in Kingston
from $54/dayLocations in Kingston
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Sunnycars
No score is available
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-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Kingston
Locations in Kingston
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Apex
No score is available
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-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kingston
from $57/dayLocations in Kingston
Norman Manley Airport
+1 876 382 8292
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No reviews available
Auto All Limited
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kingston
Locations in Kingston
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Autounion Car Rental
No score is available
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-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kingston
from $54/dayLocations in Kingston
Norman Manley Airport
+1 876 336 7082
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No reviews available
Classique Car Rentals
No score is available
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-
Comfort
-
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Value for money
-
One location in Kingston
from $35/dayLocations in Kingston
Airport Road, Port Royal, Kingston, JM
+1 876 632 5875
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Economy Rent a Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kingston
from $35/dayLocations in Kingston
16 Melrose Avenue Kingston 5
+1 876 860 3910
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FlexWays
No score is available
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-
Comfort
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One location in Kingston
from $54/dayLocations in Kingston
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keddy by Europcar
No score is available
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-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Kingston
Locations in Kingston
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No reviews available
MEXRENTACAR
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
-
One location in Kingston
Locations in Kingston
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No reviews available