Cons: Was told when I arrived that there was no car available even though I booked in advance. You should not advertise car availability when I’m fact no cars are available.
2.0 MediocreJul 27 2019
Pros: I like nothing about my car rental experience. First I requested a minvan, but got a car. The cars are poorly maintain. I had to return one car to get another but there were both junks. The service was so slow you could have gone to bed and still didn't miss anything.Cons: Obviously, the condition of the cars. Making sure that what is requested is what one receive. The staff should be train to understand when one just completed a flight that maybe be long and tiresome from delays and the woes of traveling, to reach their final destination, customer wants to go!
2.0 MediocreJun 21 2019
Pros: Nothing. I ended up going to Avis. Nothing as promised. TheCons: Customer service. Transparency
9.6 ExcellentApr 25 2019
Pros: Staff very helpful and friendly. Check out and return handled speedily.Cons: I know it has nothing to do with Budget, but why for Jamaica isn’t collision insurance handled with most credit cards?
5.2 OkayApr 6 2019
Pros: The staff was friendly and kindCons: The check in took a while. The car was old and not well maintained. The headlights were not properly aligned, and so I had to drive with the high beam on during the night. The engine was not properly tuned and raced, thus using a lot of gas. The interior of the car smelt of stale smoke.
5.2 OkayMar 22 2019
Cons: The charge $30 a day for insurance and they do take the one you guys offer
2.0 MediocreDec 26 2018
Budget won't honor the type of reservationPros: NothingCons: I reserved a luxury SUV and I was told by the budget rep that they will not rent me any such vehicle for the reserved price.
4.4 OkayNov 20 2018
"Luxury SUV"?Cons: we've been traveling with 2 kids (both with car seats) and 3 adults on bad roads (mountains in Jamaica). For that, we wanted to have a larger, more comfortable car. We have booked car in category of "Luxury SUV" with description of "Mitsubishi Pajero or similar". What we got instead of Suzuki Vitara in a very basic configuration. No camera for reversing, no USB or bluetooth support for radio... Description and reality turned out to be two completely different things.
2.0 MediocreNov 3 2018
Absolute disgracePros: The car had 4 wheelsCons: Didn’t fit 4 bags like I ordered Couldn’t adjust the direction of the interior fan (was 40c!!) 49,000 km Car at least 10 years old Performance was very sluggish ... struggling to make it over the toll road to Ocho Rios Check out was not good, claiming it “looked like I had spray painted the passenger side front panel” Will never use kayak or budget ever again
Pros: Staff was flexible and accommodating to my changing needs.Cons: Tinted vehicle, I would not rent another vehicle from this establishment for this fact. It is irresponsible to not participate in tinting vehicle, the vehicle stands out more as it does not conform to social norms and adds a layer of unnecessary danger to a visiting driver.
Pros: Staff was excellent, drop off and drop in point also in good location. Near airport.Cons: I didn’t expect that the car rental price is not included insurance what makes half of price in day from car price. Total expenses was more than I was expected and any other options to don’t buy insurance and drive was not a option. So I have a question - why don’t you put already that insurance cost in day charge for the car? I felt really disappointed.
2.0 MediocreOct 30 2018
Pros: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask forCons: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
10.0 ExcellentAug 26 2018
Staff at Kingston Airport locationPros: Courteous, Professional and WarmCons: It was raining and Car was outside (no covering)
10.0 ExcellentAug 15 2018
Pros: Customer service,the dropping off the vehicle,the car drove very well I have no problems will rent again
10.0 ExcellentJul 24 2018
Pros: Amazing service
6.8 GoodMay 9 2017
Pros: Liked the carCons: Was a lot more money than what I booked it for
10.0 ExcellentApr 26 2017
Good carPros: The car drove smooth tho there were problems closing the trunkCons: Trunk not closing
8.8 ExcellentOct 10 2016
Cons: Easy of pick up and drop off Friendliness of staff
8.0 ExcellentJul 20 2016
Pros: Reliable and clean car. Few scratches but all noted before leaving Avis. Car return process was also quick.
Pros: The staff was super friendly. Pick up and drop off was an ease. I hope the prices will be competitive again so I can book with them again.
2.0 MediocreAug 20 2019
Pros: Kamarley tried to overcharge me. My two weeks res. Was for $531.24. Upon arriving I gave him the reservation number and he confirm my name and that I had it booked for two weeks and I declined all extras. He then said my total is $700.00, I asked for a breakdown of the price (never got it)Cons: They will try to overcharge you and when you refuse to pay more than your reservation rate, they make you wait for hours before you get a car.
6.0 GoodAug 5 2018
Nice & fast service, but expensivePros: Fast service Nice personel Thorough inspection of the car prior to departureCons: Expensive additional insurance Old car (> 84’000km) No route maps provided, not even for purchase
5.6 OkayJul 10 2018
Pick Up Huge ConfusionPros: The agent who eventually worked with us tried to make the process smooth after the initial confusion.Cons: Flight arrived in Kingston at 5am. Went to booth I airport told the office where we need to get our van does not open till 8am. The agent told our group of 6 we need to find our way to the other Hertz office. She said no ride could be provided to the alternate location. We had to get a cab from the airport with our luggage to another location then wait until 8:30 for an agent to arrive. No receipt yet so not sure what the charges are
8.0 ExcellentMay 12 2018
Pros: Quick pick up
3.6 MediocreApr 24 2018
Going with another Car Rental Agency next timePros: The office was clean yet the employees were serving 3 people all at the same time, rather than prioritizing by whom was there first. Took us 1.5 hours to leave the office with a predetermined rental processed by Kayak.Cons: Slow uninformed service. We were told that we HAD to pay for insurance when our AMEX platinum covers us until they had to call the company. 1.5 hours to process the rental that was reserved and processed by Kayak with ALL of our information. Upon return, we were told that we “may be” charged for the flat tire we had to change. It just seems they are trying to make another buck at every step so be on your guard.
10.0 ExcellentMar 22 2018
Pros: I got the car on time and the car I reserved was not available but I was given an upgrade at no additional charge. The price was right and staff was very nice and accommodating.
10.0 ExcellentMay 9 2017
Awesome ExperiencePros: Everything about the experience was wonderful. I have already recommended this location to several persons.Cons: That T-Mobile doesn't work in Jamaica haha
4.0 OkayApr 25 2017
Expensive car hires and no complete CDWPros: no major problems with the carCons: NO complete damage waiver expensive deductibles slow progress old car with over
Pros: Always greeted with a smile and professionalism here. Is a great experience thus far!Cons: Always greeted with a smile and professionalism here. Is a great experience thus far!
2.4 MediocreJan 5 2018
Over priced rentals!Pros: Drop off was easy.Cons: First of all, I’m not the type to leave comments but I had to this time because I don’t want anyone to be in the position I was in on their vacation/trip. Ok so my flight to Kingston, Jamaica came in a little later than was scheduled due to the weather, so one would assume that my vehicle would be ready and waiting since my scheduled pick up time. It wasn’t, and no explanation was given as to why it wasn’t. The representative at the counter took forever to process the papers, all in the meantime talking to (and about) other co-workers, answering personal cell phone calls, and text messages. That was very unprofessional. I made a reservation and ended up having to pay more than the original amount that was on my reservation. Then the vehicle I got for the amount of money I paid was in terrible conditions. All the lights on the dash would come on and off constantly. The door lights stayed on for the entire trip. I went around the vehicle, opening and ensuring that all the doors were closed, but the light remained on. I was traveling with my family, including my children and I wasn’t comfortable seeing the door light on. Another thing, the seats did not adjust. Half the seatbelts in the vehicle did not work. That vehicle should not be rented to anyone else. It’s evident that the vehicle was involved in an accident and the repairs were not well done. The ride was uncomfortable and the only thing I could think of and prayed about was that nothing would happen to my family in this vehicle before I return it. Because it sure felt like it was gonna break at any point. I will NEVER RENT FROM ACE/ISLAND RENTAL EVER AGAIN. Not even here in the U.S.
Pros: I did not like anything! The car class I reserved was not available. I was offered a much smaller car which was not big enough for my party. I was forced to find alternative transportation.Cons: Provide the service you offer! I would never rent from Payless again.
MissingCons: I was unable to locate thrifty or anyone that could direct me to get to thrifty rentals. There were no signs for thrifty where the rental cars were. I asked information in the airport and they had no knowledge of thrifty rental being located in or even near the airport. I tried racing them by the number provided and no one answered. This left me scrambling to find another place to rent from last minute which of course cost more money.
25% of our users found rental cars in Kingston for $43 or less
Book your rental car in Kingston at least 1 day before your trip in order to get a below-average price
Economy rental cars in Kingston are around 36% cheaper than other car types, on average
FAQs about renting a car in Kingston
Some car rental companies in Kingston which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Budget, Avis and Alamo
On average a rental car in Kingston costs $51 per day.
In the past 72 hours, the cheapest rental cars were found at Island Car Rentals ($30/day), Firefly ($32/day) and Hertz ($37/day). In the last 72 hours the cheapest rental car price was found at Island Car Rentals 17 Antigua Avenue New Kingston (1 miles from city center).
Yes, automatic cars are available in most car renting companies in Kingston. As cars with manual transmission are more common in many countries, you might have to pay an additional charge for renting an automatic car.
The average gas price in Kingston is $4.57 per gallon over the past 30 days. Filling up a gas tank costs between $55 and $73, depending on the car size.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type in Kingston.
A Economy car rental in Kingston costs $42 per day, on average.
A Compact car rental in Kingston costs $46 per day, on average.
A Intermediate car rental in Kingston costs $52 per day, on average.
In Kingston, cars are most frequently rented at Hertz 109 Old Hope Road (2 miles from city center).
On average a rental car in Kingston costs $356 per week ($51 per day).
On average a rental car in Kingston costs $1,527 per month ($51 per day).
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).