Recent Reviews
- All reviews
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- Neutral
- Negative
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2.0
Pros: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
Cons: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
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10.0
Staff at Kingston Airport location
Pros: Courteous, Professional and Warm
Cons: It was raining and Car was outside (no covering)
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10.0
Pros: Customer service,the dropping off the vehicle,the car drove very well I have no problems will rent again
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10.0
Pros: Amazing service
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5.2
Employees and Customer Service
Pros: The pick up was great. I was accommodated really well and I appreciated the care that was given to me.
Cons: The quality of the car was lower than I expected and I was not impressed. When I dropped off the car, the employees were being very judgmental and whispering to each other which I consider to be very impolite.
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6.8
Pros: Liked the car
Cons: Was a lot more money than what I booked it for
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10.0
Good car
Pros: The car drove smooth tho there were problems closing the trunk
Cons: Trunk not closing
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8.8
Cons: Easy of pick up and drop off Friendliness of staff
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8.0
Pros: Reliable and clean car. Few scratches but all noted before leaving Avis. Car return process was also quick.
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10.0
Best rates on the Island!
Pros: Last minute booking was still a better rate than most.
Cons: I didn't like that my Visa Signature card couldn't not be able to use for Visa CDW in place of the insurance. Jamaica, Ireland, & Northern Ireland were the selected few countries where this wasn't offered.
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8.8
Hassle free
Pros: Easy process no hoops to jump through customer service
Cons: Agents need to explain their services and products and charges to customers, not assuming the customer knows. No tint on Windows not even light so you know the sun 'killed' us.
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7.6
the insurance
Pros: I thought the insurance option was overpriced. I do believe during the reservation an estimated cost could have been calculated to relieve a more accurate quote. The final cost was no where near the kayak quote. ..very misleading. Although there was a line that stated cost my be more...no one is thinking that the insurance would mirror the daily rental.
Cons: See note above
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10.0
Staff at Kingston Airport location
Pros: Courteous, Professional and Warm
Cons: It was raining and Car was outside (no covering)
review from
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10.0
Pros: Customer service,the dropping off the vehicle,the car drove very well I have no problems will rent again
review from
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10.0
Pros: Amazing service
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10.0
Good car
Pros: The car drove smooth tho there were problems closing the trunk
Cons: Trunk not closing
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8.8
Cons: Easy of pick up and drop off Friendliness of staff
review from
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10.0
Best rates on the Island!
Pros: Last minute booking was still a better rate than most.
Cons: I didn't like that my Visa Signature card couldn't not be able to use for Visa CDW in place of the insurance. Jamaica, Ireland, & Northern Ireland were the selected few countries where this wasn't offered.
review from
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8.8
Hassle free
Pros: Easy process no hoops to jump through customer service
Cons: Agents need to explain their services and products and charges to customers, not assuming the customer knows. No tint on Windows not even light so you know the sun 'killed' us.
review from
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6.8
Pros: Liked the car
Cons: Was a lot more money than what I booked it for
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8.0
Pros: Reliable and clean car. Few scratches but all noted before leaving Avis. Car return process was also quick.
review from
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7.6
the insurance
Pros: I thought the insurance option was overpriced. I do believe during the reservation an estimated cost could have been calculated to relieve a more accurate quote. The final cost was no where near the kayak quote. ..very misleading. Although there was a line that stated cost my be more...no one is thinking that the insurance would mirror the daily rental.
Cons: See note above
review from
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2.0
Pros: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
Cons: I wad disappointed because the car I reserve was not available and I was offered another car way below what I had ask for
review from
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5.2
Employees and Customer Service
Pros: The pick up was great. I was accommodated really well and I appreciated the care that was given to me.
Cons: The quality of the car was lower than I expected and I was not impressed. When I dropped off the car, the employees were being very judgmental and whispering to each other which I consider to be very impolite.
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