Pros: It was very helpful that we could pick up the car in a non-airport location and drop it off at the airport we were flying out of.
Cons: We had a reservation but had to wait for the car to be cleaned when we arrived at Enterprise. The cleanliness of the car was fair, but not great.
Sep 17 2016
Pros: Not much
Cons: The car I reserved was not ready. Employee was rude and stopped helping me to eat a biscuit. Had to get manager who was not much help. Upgraded to a Cadillac with broken touch screen dash. Only allowed Spanish language. Bad experience
Mar 18 2017
Pros: Staff was friendly and expeditious. Return was just as quick and painless.
Cons: It was raining.
May 4 2017
Pros: I didn't have to wait long at pick up. The car was ready in time.
Cons: The car did not have any windshied wiper fluid. I know that's minor, but everything should be checked and everything should be in working order before handing the keys over to the renter.
Dec 29 2016
Car too small
Pros: They gave me a car that was much smaller than the car I booked. My drive was eight hours in a cramped up little car. Just awful
Pros: I wanted to be charged from my debit card but they charged me from my credit. Why I was forced this
Apr 7 2017
Went to get car
Pros: The rental price.
Cons: Credit report refused me to be able to rent car. Since reservation was made on line over the weekend it left me scrambling to get a rental. I would have been willing to pay a double deposit to secure car.
On a side note, when you are dealing with an emergency, this is not how you want to be handled.