Pros: It was very helpful that we could pick up the car in a non-airport location and drop it off at the airport we were flying out of.
Cons: We had a reservation but had to wait for the car to be cleaned when we arrived at Enterprise. The cleanliness of the car was fair, but not great.
Sep 17 2016
Pros: Not much
Cons: The car I reserved was not ready. Employee was rude and stopped helping me to eat a biscuit. Had to get manager who was not much help. Upgraded to a Cadillac with broken touch screen dash. Only allowed Spanish language. Bad experience
Mar 18 2017
Pros: Staff was friendly and expeditious. Return was just as quick and painless.
Cons: It was raining.
Jun 5 2017
Cons: I never made it.
Jun 25 2017
It was OK it could have been better
Pros: It was OK it could have been better.
Cons: Hey just picked up the car had a little problem with it before I went out of town had to fix flat, had a screw inside the tire . I called back to Enterprise they wanted to put me in a van I said I wanted something like the size car that I rented and paid for . They said they didn't have anything and I ask if I could drive to Birmingham , he said that it is Father's Day weekend and then they said they didn't know if they would even have one at that location. It didn't sound like they want to really take care of my problem so I didn't like the manager He seem to have an attitude that I was calling about the rental and I am a company
Sep 19 2017
Cons: Great service!!
Oct 11 2017
Pros: The staff was very Nice..the attention and service yo te customers was pretty good.
May 4 2017
Pros: I didn't have to wait long at pick up. The car was ready in time.
Cons: The car did not have any windshied wiper fluid. I know that's minor, but everything should be checked and everything should be in working order before handing the keys over to the renter.
Dec 29 2016
Car too small
Pros: They gave me a car that was much smaller than the car I booked. My drive was eight hours in a cramped up little car. Just awful
Pros: I wanted to be charged from my debit card but they charged me from my credit. Why I was forced this
Apr 7 2017
Went to get car
Pros: The rental price.
Cons: Credit report refused me to be able to rent car. Since reservation was made on line over the weekend it left me scrambling to get a rental. I would have been willing to pay a double deposit to secure car.
On a side note, when you are dealing with an emergency, this is not how you want to be handled.