Pros: I have yet to have a negative experience with Enterprise. The staff is always of the highest quality in customer service: friendly, knowledgable, and willing to go the extra mile to make your rental experience a good one. Halifax Enterprise is no exception. Don't bother with the "other guys". Go with Enterprise. They will pick you up and drop you off at home!
Dec 1 2015
Pros: Staff was so friendly, great experience! Will defiantly be renting from enterprise again!
Apr 30 2016
Pros: nothing at all
Cons: The Etnerprice and Kayak have to explain clearly that people under 25 can not rent a truck from Enterprice before making the reservation .. i had to look in a different company that provide a truck for customers under 25 years old. Also, they waist my time which I lost some money due to the confusing from Kayak and Enterprice (time is money). I am not going to deal with Kayak and Enterprice anymore.. It was the first and last time. good job both of you ^_^
Jul 29 2016
I love Enterprise
Pros: I liked everything about this rental. The staff at both the Kempt Road location in Halifax, and the Airport location were kind and accommodating. Between calling in advance to ask for certain favours, to needing help on the road, the staff were always happy to help. I wish that I could remember all of the names of the countless staff that helped me over the phone and in person, but the only two names I can recall are Chance and Lily. So thank so you much Chance, Lily..et all.
Aug 30 2016
Overall a great experience
Pros: New car clean and comfortable.
Sep 1 2016
Pros: Staff at counter very friendly and informative. I was a bit weary about finding where to return car but that was the easy part. Signs marked and easy to find, staff right there to take over. Made things enjoyable. Thanks to all.
Sep 5 2016
Pros: Our car that we booked had a cracked windshield and enterprise gave us an upgrade
Cons: No savings for returning car a day early and inconsistent hours at different locations
Sep 6 2016
Cons: Found the customer service to be poor
Sep 23 2016
Pros: They gave us a ride to the airport and didn't charge us the extra fifty dollars for being two hours late (please be on time). They were simply excellent on their customer service. I always felt well taken care of, but I imagine it varies Enterprise to Enterprise as each location is different.
Cons: The contract was a little long yet still unclear about what constitutes damage even though in person they assure you the car is undamaged because the dents are below a certain arbitrary size and the scratches are less than an arbitrary length (none of this is documented in paper though). On the plus side, I never had any problems with them claiming that I had damaged the car.
Sep 24 2016
Pros: Good car and generally good service, good price
Cons: Were not informed about complimentary pick up/drop off and drop off was going to take a long time so we had to skip it.
Pros: They were conveniently located in the city center. The agent was by himself when we arrived soon after they opened, but he was very helpful. Perhaps we were scheduled to drop off at the airport location, we were super-upgraded for free.
Cons: Nothing really. If we must, the upgrade was a bit too luxurious (we'd requested an economy car, as it was just two of us with not much luggage, but got a Cherokee. Hmm, extra gas...)
Oct 10 2016
Pros: The car was clean and in good condition; the counter help at pick up in Halifax was very friendly and very informative; the drop off at the airport was quick and easy.
Cons: Gave me a reservation to pick up after the downtown Halifax, Nova Scotia location was closed. Had to hire a cab to take me back to airport, to obtain car, Besides the extra $120.00 canadian for the two cab fares, the whole first day of our vacation lost. Would appreciate your consideration, of reimbursing me the $120.00, as reservation from Kayak the flawed cause.