Pick-up location | San Salvador |
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Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Pickup truck, Premium SUV |
Rental locations | 23 |
Airport locations | 6 |
Popular agencies | Alamo, Budget, Avis, Hertz |
Economy | $12/day |
Compact | $16/day |
Intermediate | $27/day |
Full-size | $32/day |
Pickup truck | $44/day |
Premium SUV | $60/day |
Compact SUV | $40/day |
Intermediate SUV | $40/day |
3 locations in San Salvador
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Reviews
10.0 Wonderful
Feb 2020
Pros:
Friendly staff.Cons:
Better disclosure regarding required coverage. Would have also rented a vehicle with more horse power given that I explored way outside of the city.3.6 Poor
May 2019
Cons:
The rental service not being so greedy10.0 Wonderful
Aug 2018
Pros:
Excellent job10.0 Wonderful
Jul 2018
Pros:
The car was very comfortable and the service was excellentCons:
Nothing2.0 Poor
Apr 2018
Cons:
The day was supposed take the car they wasn’t even open bad service and irresponsible company!2.0 Poor
Feb 2018
Pros:
N/ACons:
Alamo did not honor the vehicle level i had reserved. I reserved a Kia Rio or equivalent and when i got there i was offered a Kia Picanto an told me that they were the same level. Defínete Kia Picanto is a smaller vehicle. They told me that if i wanted a Kia Rio i had to pay an upgrade. My reservation clearly said Kia Rio and i show my reservation. I didn’t pick up my vehicle and had to rent a vehicle with another agency. It was a very bad experience and had to spend more than what i had planned. I saw other custommers having the same issues, not a good practice.2 locations in San Salvador
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Reviews
8.8 Very good
Feb 2020
Pros:
Staff was very friendly and thorough in inspecting the car, telling us where the emergency equipment was, fluids in the car, etc.Cons:
The security deposit was really high at $1600, likely because it was in a different country and a bigger vehicle. I was also not allowed to decline the insurance. There was a mandatory insurance of $13.99/day. The other option that coverage everything was $32/day.10.0 Wonderful
Mar 2019
Pros:
Quick way to make the reservation in my country. I had an emergency need to rent a car and I was surprised it was better experience than expectedCons:
Provide mobile tools for the reception of the car once delivered2.0 Poor
Jan 2019
Cons:
FAKE ADVERTISEMENT!.8.8 Very good
Jan 2017
Cons:
Budget added an additional $15 per day insurance fee that was not stated in the reservation.2.0 Poor
Dec 2016
Pros:
They could pull up my reservation.Cons:
Would not honor reservation No car available I requested Price was $200 higher than reservation He suggested I go to someone elst. Lost my $45 deposit2.0 Poor
Nov 2016
Pros:
Terrible customer service to say the least!Cons:
Did not have available the type of vehicle I had reserved through Kayak. They offered me a lower class vehicle for the same price. They wanted force me to buy a local insurance policy, advising me that Allianz insurance was not valid in El Salvador. I was very angry and disappointed and did not take the car.4 locations in San Salvador
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4.4 Mediocre
Apr 2019
Pros:
I just liked the staff was available and ready on time both during pick up and drop off.Cons:
The car they gave me was a Hyundai smal car with mechanic transmission. Very uncomfortable and small. I understand economic cars are economic but this was extremely below the economic average.One location in San Salvador
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Reviews
6.0 Okay
Mar 2021
Pros:
Everyone was amazing at the store, service was great and they even picked-up my car without any additional fee since I was feeling sick and couldn't drive the car there.Cons:
Car was in really poor shape, locks didn't work correctly. Could hardly get out of the passengers side, it took about 4-5 tries every time to open the door. Dangerous if we had ever gotten into an accident.2.0 Poor
Feb 2023
1.9 Poor
Aug 2021
4 locations in San Salvador
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Reviews
2.0 Poor
Dec 2019
Pros:
Nothing! Worst experience everCons:
Rep tried forcing me to buy insurance after telling her that my credit card cover insurance. After going back and forth and I finally agreed to buy insurance cause I just wanted to get it over with. The rep refused to rent me the car afterwards. On top of that, they did not have the car I had reserve wich was a minivan. Whats the point of making a reservation if you’re not going to have the car you specifically reserved? Will never ever bother with national. And will not recommended to anyone.2 locations in San Salvador
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Reviews
5.2 Fair
Dec 2016
Cons:
once i got to the counter they wont accept the insurance I got online. Had to pay a new one... they claimed that they dont work with Allianz Global Assistance. crooks2.0 Poor
Sep 2016
Pros:
they did not have a car available for me and had to go to another agency to rentCons:
did not a vehicle for me3 locations in San Salvador
2 locations in San Salvador
One location in San Salvador
One location in San Salvador