Pros: Everything. I made the mistake of renting from a competitor a couple of years ago and nothing was right. Just love that Enterprise gets everything right and no matter who you are, you feel like you are the only customer on the planet.
Cons: Winter tires were extra and with a storm that was coming they wanted to charge me almost double the cost of the rental for winter tires . told me the only province that requires winter tires was Quebec . But I thought my safety would have been priority . But no even though the car I was driving was registered in Quebec .But I was in a rush to get where I was going so I didn't argue. car sat for two days and we called taxis to get around couldn't return car because of storm .
May 25 2017
Pros: Received an upgrade on the vehicle, car was clean, staff friendly overall great experience!
Cons: I received rent car through online.Also done online payments.But, I went 8.30am for pick my rent car. They said cars are not available today, therefore You can take another vehicle.
But I didn't agree with them. Because Its very expensive for me.I was done cancellation.
But my online payment you were deducted $14.99 from my credit card.Please pay back it to my credit card as soon as possible.thank you.