Reviews for Enterprise in Kelowna
- All reviews 100%
May 24 2017
Pros: New car...that was hybrid when idling. Nice size, comfortable seats, and very professional people helping out at start, finish, and when we had the problem with the balancing of the wheels. Thank you!
Cons: The only problem we had was related to the balancing of the wheels. I think that when the winter tires were exchanged for the summer ones, the balancing should have been done a bit more carefully. We lost part of a day while we waited for the wheels to be balanced when it became a problem one week in to the trip. Maybe something to do with lugs too?? Oh...and the fob didn't work when we were going on to the ferry! Fortunately, it started to work again! A bit stressful!
Mar 24 2017
Pros: Friendly staff
Cons: No pick up and drop off to and from airport
Mar 4 2017
Great car and service, booking switch cost me mone
Pros: The car was perfect, a great ride, a Kia Soul.
Cons: I believed that I was booking the rental at the airport location. Somehow my reservation got switched to another location and I had to taxi back and forth to and from the airport. That was $50 more in taxi fees!
Feb 23 2017
Pros: The car itself was great, very clean and comfortable, drop off was really easy once we asked to change to drop off at the airport
Cons: I had listed the airport as my pick up/drop off but didnt realize until I went to pick up the car that we had to take a taxi in to town to get our car, the pick up location was NOT the airport. So we ended up paying an extra $50 to drop it off at the airport. I will likely not be using Kayak again for a car rental.