Pros: This was the best deal, especially since I had to drop off the car in another state.
Jan 30 2017
the agent at the counter explained he had no cars
Cons: he then told me to go to an airport..Boston or Nashua...my ride could not bring me to these places.
his attitude was bad..he promised me free Sirius and never gave it to me.
horrible service and attitude when I returned the car..I WILL NEVER RENT FROM BUDGET AGAIN
Feb 19 2017
My rental wasn't available and they gave me a dirt
Pros: They made a car available
Cons: It was not a luxury that I reserved. The inside surfaces had streaks all over them, like a cleaner was applied but never wiped off.
Feb 27 2017
Friendly service, received upgrade, but car was no
Pros: Received an upgrade to a luxury car and customer service was friendly.
Cons: Car I received had not been washed and had a crack in the front windshield that was hidden underneath the dirt.
Pros: The service in Salem was star quality. I felt like they were treating me VIP. Very personable and accommodating.
Cons: The $250 deposit I had to give to pay with my ATM card.
Dec 28 2017
Why are other rental places not like this?
Pros: Everything about my rental was great. The two guys working the Salem, NH office were fast, polite, thorough, and genuinely just real nice guys. Same two guys working when I dropped off, same great experience. They topped off my rental's washer fluid before I left, which is just great attention to detail, given all the road salt in winter.