Cons: Pickup took over an hour, with maybe 4-5 people in front of us. Reps took at least 20 minutes with each customer. Ridiculous.
Sep 10 2017
Cons: Despise how after a 20 flight the Budget agent managed to sneak in a 45euros per day insurance while I am fully covered by my Chase Sapphire card.......
Sep 24 2017
Car was fine, but pickup took >1 hour
Pros: Everything but the pickup was fine (car was clean and as advertised)
Cons: Pickup took over an hour -- huge line and very, very slow process. As a comparison, I rented from Europcar at this location (Marseille airport) several weeks later, and the pickup took <2 minutes.
Pros: I wish to say that both Manon and the manager Muriel were excellent both when I picked up the car and when I dropped the car off at the airport.
If I were able to give points or stars then I would give them 100 each.
When I return to Marseille in Sept.2018,I will rent a car from Goldcar.