Masset Car Rentals

Pick-up
Noon
Drop-off
Noon
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Masset car rental reviews and directory

Budget
budget
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Masset:
1 location
Budget
Locations in Masset
1000 Airport Terminal
+1 907 225 6003
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Jun 2 2016
Nice folks
Pros: Car clean. Info about city excellent dependable
E-Z Rent-A-Car
ez
Car rental reviews:
Okay (4.4, 1 reviews)
Car rental locations in Masset:
1 location
E-Z Rent-A-Car
Locations in Masset
1000 Airport Way
+1 907 225 5000
  • 2.0
  • 6.0
  • 6.0
  • 2.0
  • 6.0
Recent reviews
4.4 Okay
Sep 11 2016
Nightmare Pick-Up!!!!!
Pros: Car was adequate
Cons: In one word, pick-up was HORRENDOUS! After making the initial reservation, the email confirmation I received and printed off stated "off airport" pick-up. In Ketchikan, AK there is a ferry that runs every 1/2 hour to/from airport/city side. Made my way down to the ferry terminal after picking up my luggage just as it pulled away, so waited 1/2 hour to catch ferry from airport to city side. Upon arriving on the city side, I contacted EZ Car Rental to let them know I was there and they said they'd send a van right over to pick me up...had to call again after 20 minutes and no van, which finally arrived another 10 minutes after that. Driver confirmed my name for pick-up...only problem was I wasn't the party he expected to pick-up. After providing my name, he called the office and I was told my pick-up was on the airport side! I showed driver my email confirmation that specifically stated "off airport" pick-up, and he didn't have an answer. Made my way back to the ferry terminal with my luggage just as it was pulling away, so had to wait another 1/2 hour for the next ferry! Finally arrived on the airport side only to find there was nobody at the EZ Car Rental counter! Made several calls to the Ketchikan office and each time was told they're trying to contact the employee that was supposed to be there. The gentleman at the next door Budget counter was very helpful and made several unsuccessful attempts via cell phone and text to contact the EZ rental employee. Finally, after a 45 minute wait, the employee showed...by this time I was livid, and the employee was very apologetic and provided a minor discount upon my demand. Once I finally got to the car (tank only 3/4 full), and loaded my luggage, I made my way to the ferry terminal...just as it pulled away. So had to wait another 1/2 hour for the next one! Are you serious?!?!? Had the email confirmation correctly stated that the car pick-up was on the airport side, I would've just picked up my luggage, walked over to the counter and been merrily on my way with no delay. Instead, it ended up being a three hour pick-up fiasco! Come on EZ Car Rental, get your act together if you want to have ANY chance to successfully compete against the big boy car rental agencies! Keep up this level of service and you'll warrant a name change from "EZ" Car Rental to Nightmare Car Rental!
Hertz
hertz
Car rental locations in Masset:
2 locations
Hertz
Locations in Masset
1548 Cook Street
2506267768
970 Saskatoon Avenue
2506278444
National
national
Car rental locations in Masset:
3 locations
National
Locations in Masset
106-815 1st Ave W
+1 250 624 5318
106-815 First Avenue West
+1 250 624 5318
1504 Old Beach Rd
+1 250 626 3833
2 travelers who rented a car in Masset gave the car agency they used an average rating of 7.2

Car Rental Locations in Masset

Masset
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