Cons: They should tell you about the required insurance online so it's not an issue there.
Oct 3 2016
Pick other Rent a Car
Cons: They star charging for everything, online they give you a price, but after you end paying more, they said that's how business work to call the attention of customers
Oct 6 2016
Super easy pick up at airport
Pros: They gave us a great 4x4 Jimmy that was perfect for zipping around on the dirt roads and finding waves.
Cons: They tried to charge us because the carpet under the floor mat was damp, which was a little strange considering had been dumping rain all day. But they were reasonable and in the end didn't charge us extra. The car was clean and great with really easy pick up and drop off.
Oct 9 2016
Pros: We really liked the flexibility when asking for an upgrade.
Cons: We didn't like the lack of proactivity from the person in charge at Budget
Oct 23 2016
Day rental of small car
Pros: Car was brand new and clean. Service was fast and efficient. No tricks or trying to upsell me.
Cons: The Suzuki car was a very small and simple car with no frills. I could not even charge my phone.
Oct 24 2016
Cons: scammers! the guys who check the cars for flaws will miss some on purpose so they can charge you afterwards or expect money to keep quiet.
Nov 29 2016
Pros: Customer Service and car were great
Nov 29 2016
Pros: Loved the vehicle!
Cons: No concerns
Dec 12 2016
Mandatory insurance not mentioned by Kayak! buyer
Pros: Local rental folks were professional and great to work with. Shuttle service available. Car was in good condition.
Cons: There is a $12.99 per day mandatory liability insurance never mentioned by Kayak. Reservation presented it us with a $99 insurance which wasn't equivalent and not accepted. We were forced to pay an additional 70% on top of what was quoted by Kayak.
Pros: DISAPPOINTMENT! Nothing about it was easy, and the online reservation lied about the actual price. I reserved the vehicle for $157 and when I arrived in Nicaragua I was presented a bill for almost $700!!!
Cons: DISAPPOINTMENT! Nothing about it was easy, and the online reservation lied about the actual price. I reserved the vehicle for $157 and when I arrived in Nicaragua I was presented a bill for almost $700!!!
Feb 14 2018
False pricing by Kayak and Ace
Pros: Do not be fooled by the price shown. ace makes you a buy some “mandatory” insurance adding almost 16 bucks a day. This despite buying the insurance offered by Kayak. And good luck getting any help from Kayak. Do not recommend at all! Rent from the company directly. And definitely not from ACe.